KE

Kevin

英国

レビュー

Activity Superstore のレビュー


5つ星のうち1の評価

limited areas and slow to send details

limited choice of locations nearby - chose kids pass, and still waiting for details to come through 2 weeks later...
a bit of a con ?? not impressed and not recommended overall

2026年3月7日
自発的なレビュー

Activity Superstore からの回答

Thank you for your message, and I’m sorry for the inconvenience caused. Having reviewed your case, I can see that your voucher was validated on 7th March, after its expiry date of 2nd March. As a result, it was not processed, which is why you did not receive any details.

That said, I’ve now made an exception and extended your voucher so this can be completed. Your children’s pass details will be sent to you within the next 7 days. If you have any further questions in the meantime, please don’t hesitate to get in touch.

Yasmin
The Activity Superstore Team

Veryneko のレビュー


5つ星のうち1の評価

Order taken for out of stock item

It appears you cannot keep track of stock, as I was able to place an order only to be emailed 5 days later that you could not fulfil order..
Would not have placed order and could have continued my search for item. Now only available from re-sellers at inflated prices...
I have an unhappy child!

2022年12月1日

Veryneko からの回答

Hello Kevin,

Thank you for taking the time to leave your review.

I am so sorry to hear that you have faced this issue with stock. I have sent a message via your account, to assist you further with this matter.

Please see this message, at your convenience.

I look forward to resolving this for you.

Kind regards,
Liam