英国
NatWest のレビュー
Horrendous customer service from Natwest's bereavement services. 6 months on from my father's death I am still waiting for his account to be closed despite over a dozen phone calls to the department and multiple assurances that it will be done each time. All other banks (HSBC, Amex) have been efficient, compassionate and professional in their dealings, putting Natwest to shame for their total lack of proficiency.
DHL Express UK のレビュー
The parcel was left on our front porch in plain sight of everyone where it could be easily stolen
DHL Express UK からの回答
Dear Chloe,
Thank you for taking the time to leave a review.
I'm extremely sorry that we've not attained a signature when completing this delivery, and even more so for the goods being left in an exposed location. As you can imagine, this isn't the standards we deem as acceptable on our network.
To ensure we can prevent this same issue taking place with future shipments, I will be sure to send this information directly to our delivery teams.
Again, I'm truly sorry that we've not been able to meet your expectations on this occasion. Although, I'm glad the item has now reached your possession safe and sound.
Kind regards,
Amrick
AX のレビュー
The car was returned with a fault and the company refused to help or acknowledge any responsibility.
AX からの回答
Hi Chloe,
Thanks for reaching out, we are sorry to hear that you have experienced issues with the repairs to your vehicle.
Your claim shows that one of the team spoke to you regarding this today and you were transferred to the repairer for them to discuss this with you directly. If you are still not happy with the resolution for this, please contact complaintsteam@ax-uk.com and someone will be in touch further.
Kind regards,
AX
