Disappointing experience
Disappointing experience. Ordered Yonex Wet Super Grap. Purple colour pictured on website significantly differs from colour in reality. Placed order on 2nd of January, delivered 12th of Jan.
Direct Sports からの回答
Hi,
Thank you for your review. We are sorry to hear that you are not satisfied with your order and that your delivery was delayed despite your parcel being despatched on 4th January. All images on our site are provided by the brands, and we only have one version of the Yonex Super Grap in Purple, so we can assure you that a correct item was sent. If the grap is unused, you will be welcome to return this for a refund, and as a gesture of goodwill we would be able to offer a free returns label. Please contact our Customer Service Team if you would like this to be arranged.
Kind Regards,
Direct Sports
