CU

Customer

英国

レビュー

Shopsta のレビュー

5つ星のうち1の評価

Delivery took far too long

Delivery took far too long without any information about what was going on I had to make all the contact

2026年3月4日

Shopsta からの回答

Hi there,

I've reviewed what happened and we are sorry for this. We’re sorry to hear that the delivery took longer than expected and that you felt you had to chase for updates.

We always aim to keep customers informed and appreciate your feedback as it helps us improve our communication. Apologies again for the inconvenience caused.

Kind Regards,
Shopsta Team

Yodel by InPost のレビュー

5つ星のうち1の評価

After confirming that the parcel would…

After confirming that the parcel would be left in the front porch they were left outside the front door
I arrived home to find 4 soaking wet parcels

2025年8月28日

Yodel by InPost からの回答

Hi Richard,

Thank you for sharing your experience. We're sorry your delivery instructions weren’t followed and your parcels were left exposed to the weather. Your feedback is helping us improve our service and delivery care.

Regards,  
Team Yodel.

Gardening Express のレビュー

Yodel by InPost のレビュー

5つ星のうち5の評価

Friendly and polite driver

Friendly and polite driver
Parcel had obviously been kept correct way up as the plants were fully intact
Well done and many thanks

2024年8月12日

Yodel by InPost からの回答

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

NCR Pads Ltd のレビュー

Davies Group Ltd のレビュー

5つ星のうち5の評価

a broken car key was quickly replaced…

a broken car key was quickly replaced on site in very quick time. Excellent Service

2023年11月5日

Davies Group Ltd からの回答

Good morning,

Thank you for taking the time to write us this review. We really appreciate the feedback and will pass it on to the relevant team.
If you would like us to provide your compliments to anyone directly, please email customer.care@davies-group.com

Many Thanks
Georgia
Davies Customer Care Team

Brookside Nursery のレビュー

5つ星のうち5の評価

Plants arrived well packed and in…

Plants arrived well packed and in excellent condition

2023年8月28日

Brookside Nursery からの回答

Hi,
Thank you for leaving a review.
We really appreciate you taking the time to leave your feedback.
Kind Regards
Ellie

Cotton Traders のレビュー

5つ星のうち1の評価

poor quality product

I purchased a duvet set and fitted sheet set Even after washing before use as recommended I had to get up in the night to change the bed as the material is so rough I was unable to sleep
It is rather like sleeping in canvas an a most unpleasant experience
I would recommend that you steer clear of these.

2023年6月4日

Cotton Traders からの回答

Hello Customer,

Thank you for your comments regarding your purchase. We welcome all feedback as this helps us to monitor and improve the products we provide and I apologise that the bedding was not as soft as expected. We carefully choose the words and pictures used to describe our products and understand that there may be some barriers when purchasing items by catalogue or online with regards to the actual weight and feel of our bedding. I have passed your comments over to our Buying Team to help inform future decision.

I have placed a note onto your order so that should you wish to return your item you will receive a full refund as it was not as expected.

I apologise for any disappointment felt.

Kind regards,
Andy
Customer Services, Cotton Traders

Yodel by InPost のレビュー

5つ星のうち1の評価

Parcel left outside when requested to…

Parcel left outside when requested to leave it in front porch

2023年5月18日

Yodel by InPost からの回答

Hi there, I am sorry to hear about your experience thus far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Social Media Team