A very impressed and happy customer.
There was no confusion around booking the job. Excellent confirmation of the date & time of the engineers visit. Clear & concise information about what exactly would happen during the visit. Several reminders about the visit with opportunities to change the date if unsuitable. The equipment arrived on time. The engineer came when he should, was very good at his job, communicated very well & left the job successfully completed with me fully understanding what was what. An excellent experience for me. I am impressed & grateful to everyone involved, thank you.