Natascha Zerha

One of the worst customer service I’ve come across, my parcel was dropped off to a bottle’O bc I wasn’t home with no notification of attempted delivery or where the parcel would be to pick up. Sent back to chemist direct who said if I wanted my product I’d have to repay $9.95 to have delivered again regardless of lack of notification, I was basically told bad luck. Chemist Direct use Sendle for delivering parcels. Sendle leaves parcels at a bottle’O if you’re not home. If a child orders from the chemist ie: hair products and isn’t home for delivery, the child must pick it up from a liquor store. Chemist direct knows this and seem ok with that. 👎🏼

Edit; after write this review chemist direct refused to publish it.