Dyson ball will not pick up hair only from carpet
I have a Dyson ball suction good but will not pick up long hair on bedroom carpet.
it’s been back 3 times now and just had email telling me,the filter was full of debris which is a load of rubbish as I washed and dried as I have done every time it went back.
Had the head changed and still won’t pick up from carpet.
The engineers have just lied and I told the lady that and it’s wrong to phob people off when they can’t get to grips why it’s not picking up.
I have had Dyson hoovers for over 20years and never had a problem with cordless one but this one ball load of crap.
Need to find out where and what can be done about it as it is now a year old and getting no where with the company