Worst car park service ever
WARNING WARNING This is the worst airport parking experience I have had in 40 years of fairly regular travelling. The park and ride car park is basically a muddy yard in an old industrial site in Cheadale with little or no security. When we got there to drop the car off the attendant asked us for £12.60 cash (£6.30 each way) so the transfer driver could pay the barrier fee to get us to the terminal drop off. When we got to the drop off car park barrier the airport parking team came onto the speaker at the barrier and told the driver he was banned from using all airport car parks because of the incident he caused two days earlier so we had to walk from the car park barrier to the terminal. On the return journey we stayed at an airport hotel for the night and asked to be picked up at 1100. Despite five phone calls to the car park they arrived a full one hour twenty minutes late to the hotel. I asked for my £12.60 back as the driver didn’t pay at the barrier on the outbound journey and he picked us up at the hotel on the inbound (no barrier fee) but they refused to refund me. To top it all my car was jammed in with other cars and it took another fifteen minutes to get it out for me.