英国
Zuto のレビュー
Great from start to finish - really helpful very personable. There was a technical issue with the lender’s ID solution which took a bit of working through and there were few false starts because of this, but that was out of Zuto’s control. They were very helpful in getting it resolved, though.
Jaunt のレビュー
Took out insurance to cover a car whilst it was being sold. The car was on a private plate and about a week into the insurance (taken for 28 days) we needed to remove the plate and put the car back into its old plates. We were not permitted to change the plate in the policy and basically paid £200 for a week’s cover. Went elsewhere for cover after the plate change.
Jaunt からの回答
Hi Christopher,
I'm sorry to hear you are disappointed with our policy terms. Once you’ve paid for your insurance, you can’t change it. To change something, you need to cancel your insurance and set up a new policy. We do our best to make this clear to our customers before the policy is set up by asking them to agree to the terms and conditions before purchase. If you would like to discuss this further please email your policy details to reviews@jaunt.co.uk.
Many thanks,
Leanne
