Steven Harte

Thank you so much for your amazing review.

We are thrilled to hear how much you love Prep Kitchen and that both the food and customer service have stood out to you. It is especially great to know that any issues have been resolved quickly and that you feel heard when sharing feedback, as this is something we really value.

We truly appreciate your support and kind words, and we look forward to continuing to provide you with a great experience.

Good Afternoon Steven,

We’re very sorry to hear about your experience and the repeated issues with your order. This is not the level of service we aim to provide, and we completely understand your frustration with the delays and lack of communication.

A member of our team will be in touch with you directly to discuss your order and work with you toward a resolution as quickly as possible.

Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused.

Kind Regards,
C&I

Great to hear you’ve been enjoying both the meals and the service. We’re really pleased any issues have been resolved quickly, that’s exactly the standard we aim for. Thanks for your support!