Tibald De Meue

We are quite surprised by your comment, as the information in your file contradicts your claims. You placed your order on November 15th. By November 19th, your package was already available at the pickup point you selected. Despite the package being held there for a full month, it was never collected. All tracking information and notifications were sent to the email address provided at the time of purchase.
Instead of leaving a damaging and inaccurate review, a simple email to our customer service would have clarified the situation. Since the package was returned to us due to your failure to collect it, please contact us via email to discuss the next steps.

PostersBase Team

Hello,
All tracking information was sent to the email address you provided when placing your order.
After checking, your parcel was delivered to a pickup point, but it was not collected in time, so it has been returned to us.
Kind regards,
Marion