Elaine Ford

英国

レビュー

The Furniture Market™ のレビュー

5つ星のうち5の評価

I ordered a loverly XXL TV cabinet and…

I ordered a loverly XXL TV cabinet and it arrived in perfect order .beautifully made .I was unsure as I dont usually buy off the Internet but this is just perfect. The company kept me informed all the way through the process. I paid extra for the 2 men to put it up they where loverly gents .very polite and professional .very impressed with them will be ordering a side board next .

2026年3月23日
自発的なレビュー

The Furniture Market™ からの回答

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Dunelm のレビュー

5つ星のうち1の評価

No show on my click and collect

The item i ordered said click and collect and it also sent me a tx saying it was ready to collect so I traveled the 25 miles only to be told they cannot find it .quiet frustrated to say the lease

2025年11月3日
自発的なレビュー

Dunelm からの回答

Hi Elaine Ford,

I am sorry to hear about your recent experience at our store and that you were not told the item was not available until you make the trip to the store, I can certainly understand your disappointment and we would like to look at ways to make this right.

We strive to provide excellent service, please reach out to us at customer.service@dunelm.com with your case reference 08716782 so we can assist you further and have this resolved.

Thanks, Emma