JR

Purchased an item from a "UK supplier" who offered a 30 day money back guarantee no questions asked, item shipped from China and once received had missing parts and of very poor quality. On requesting a refund I was asked to return the item to a USA address at my expense in an unused and as originally packaged condition. I initiated a credit card chargeback when they immediately bombarded me with abuse and threatening emails stating that I would have £400 debited from my account because I was dishonest.
DO NOT BUY FROM AUTO DRIVE UK, SP NEOVA UK or NEODRIVE AS YOU WILL RECEIVE CHEAP CHINESE CR@P AND UNACCEPTABLE RETURNS POLICIES. DONT SAY YOU HAVENT BEEN WARNED PEOPLE.

Order process was good, communication was good, delivery (albeit by evri) was acceptable. The only issue I have is that I did not receive the two free samples.