Jennifer W

SCAM COMPANY - AVOID!!!
Key snapped in Yale cylinder. I was quoted £45 call out and £30 new lock over the phone. Then guy arrives who barely speaks English, shows me a screenshot of a basic Yale cylinder for £189 and asks for £200 because 'high security'. I said no I was quoted £30 i just want standard. Then he says 'OK £100' (presumably for the same Yale cylinder). I said no thanks I can get this from Toolstation for £13! I was then charged a call out fee for absolutely nothing. They didn't even mention on the phone they excluded the VAT! AVOID THIS COMPANY THEY WILL SCAM YOU FOR AS MUCH AS THEY CAN!!! FALSE ADVERTISING IS A CRIME AND HAS BEEN REPORTED