Company causes hypothermia
I've had heating for only 14 months and this is the 3rd time the heating has stopped working. The thermostat on 2 other occasions and now it's my belief the thermostat has gone again. The ice was thick on the ground on Saturday and my heating broke down Saturday evening. I have no other source of heating apart from yours. I phoned but all offices were closed. I sent an email and nobody has answered yet and it's now 13.20 on Monday 12th January. I was taken into hospital with hypothermia Sunday 11th for a few hours
I'm 66, disabled, very ill and a very thin lady. I spent 2 hours phoning one connection this
morning until my battery ran out and another 1. 45 hours on another connection. Nobody has answered me to date. I wouldn't recommend this company to anyone. There is no help available once everything is installed. You have one phone number with 7 connections but nobody is answering on those connections. I've had to turn my care team away today because it's too cold in my bathroom to take a shower. I stink and I can't strip off now.