CAINIAO AliExpress
AliExpress sent my package to a facility (CAINIAO) located one hour away from my address, and I can't receive it. There is no customer service at all, no phone, no chat, nothing.
2026年2月11日
自発的なレビュー
DA
David
イスラエル
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Cainiao Shipping のレビュー
cainiao.com のレビュー
AliExpress sent package to CAINIAO
AliExpress sent my package to a facility (CAINIAO) located one hour away from my address, and I can't receive it.
2026年2月11日
自発的なレビュー
cainiao.com からの回答
Dear customer,
We are sorry for the unpleasant experiences with logistics, To help you solve the problem, we kindly ask you to provide us with your email address, tracking number and related information.
Best regards,
Cainiao Logistics Customer Service Team