I have created a trust pilot account…
I have created a trust pilot account just to express how bad the service is there. Communication is dreadful, and passed around departments constantly just to be cut off. I’ve had the same conversation 6 times now, with different answers each time!!
Sky からの回答
Hi Rupert
Thank you for taking the time to share your experience. I’m really sorry to hear how frustrating it’s been trying to get your issue resolved. Being passed between departments, cut off, and having to repeat the same conversation multiple times would leave anyone feeling exhausted and unheard.
You should feel supported and given clear, consistent information when you reach out to us, and it’s clear that hasn’t been your experience so far. I really want to understand what’s been happening so we can review this properly and help get things back on track.
If you’re willing, please get in touch with a brief reference to this review. I’ll make sure your case reaches the right team so they can look into the conversations you’ve had and provide the clarity you’ve been looking for.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Nicole
