A great first (and second) impression
I have used them twice now and I have to say customer service is excellent. I had two queries before booking my last batch, and they got back to me within 20 mins with great responses. One of them, I asked if I could change my delivery slot to an earlier one, they happily did so.
Clothes are fresh, smell great and are neatly packed into bags upon return. Drivers are polite in my experience. Being able to track the driver's ETA is very helpful. The app is decent and gives you the info you need.
Laundryheap からの回答
Hi Josiah,
Thank you for the remarkable 5-star review! We’re thrilled that your experiences with our service met your expectations, from our quick responses and flexible delivery to fresh, neatly packed clothes.
We’re glad the app features added to a seamless experience and look forward to supporting your future orders with the same ease and reliability.
Team Laundryheap!