Item not delivered, but Prompt Customer Service to resolve!
Unfortunately, we are still awaiting delivery of the product as Evri failed to delivery/lost the item. After contacting customer service via email, I received an email back saying the product can be resent and hopefully this time it will be delivered. Customer service has been prompt and helpful, but the company should really consider it's courier options to avoid similar situations occurring.
VonHaus からの回答
Hi there,
We’re really sorry to hear that you’ve experienced issues with your delivery. All feedback is greatly appreciated and helps us to further improve our products for our customers. I can see that our Customer Service team have already dealing you on this. If there is anything more our team can do, please let us know.
Best wishes,
VonHaus