Paul Hayward

英国

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Opteven UK のレビュー


5つ星のうち1の評価

It took over a month to get any…

It took over a month to get any information about my motorcycle warranty,
After a few calls, email and even going into big Moto asking about if my warranty stood and what numbers could I contact if I needed it which they could not give me,
so I could not have claimed In that time, so my 12 month warranty was really 11,
I have emailed them about this... Guess what... I've heard nothing back

2026年3月20日
自発的なレビュー

Opteven UK からの回答

Hello Paul

Thank you for your feedback and taking the time to leave a review. We’re really sorry to hear that your experience with setting up your warranty hasn’t been as smooth as it should have been.

We’d like to look into this for you and make sure your feedback is passed on to the right team to investigate. When you have a moment, could you please send us your agreement number and motorcycle registration number?

You can email the details to ukcomplaints@opteven.com, and we’ll take it from there.

Thanks again for bringing this to our attention—we really appreciate it.

Best wishes
Opteven