1001Hobbies had a product I was searching for at an excellent price. Tracking could use improvement, the website tracking page was uninformative. After 8 days it only indicated the product had shippe... ãã£ãšèŠã
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I was trying to find some specific Mr Hobby Color Paints and one site couldn't deliver it to my country/I live in the USA. When I found 1001Hobbies, they had the paints I needed for a dang good p... ãã£ãšèŠã
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I ordered 6 tins of Humbrol enamel primer. You sent me a Plusmodel resin and pe 1/35 detail set for some German vehicle. I contacted you and sent pictures of what you sent me per your instructions. Si... ãã£ãšèŠã
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Company is extremely easy to work with. Items are as advertised on their site. Not expensive. Shipping is a little slow. The review request came before the product arrived. The tracking system doesnâ... ãã£ãšèŠã
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4.0
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Got everything I ordered
I ordered on April 23rd and I received it by May 8th, I got exactly what I ordered, and they are legit, wasn't sure after seeing some bad feedback on Reddit. I will say that they do not monitor their emails, I never got a response. But everything came brand new and my box was not smashed up just a little dented. It made it to my house safely. I didn't have problems getting my package delivered, I saw there was a couple reviews from somebody said they had to go to a shipping hub to get order. I would definitely buy from them again, it was hassle-free My only negative would be that they just don't check their emails or respond back
2026幎5æ8æ¥
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1001hobbies ããã®åç
Hello Doyle,
We sincerely thank you for your detailed feedback.
We are delighted to hear that you received your order, that the products fully matched what you ordered, and that the delivery went smoothly. We are also glad that the condition of the parcel met your expectations despite a slight external impact.
We also take note of your comment regarding our email response times. Please rest assured that we are continuously working to improve our responsiveness in order to provide better service to our customers.
Your trust and your intention to recommend our website are greatly appreciated and represent a real reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
Fast quick efficient
2026幎5æ8æ¥
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1001hobbies ããã®åç
Hello Sarviss,
Thank you for your feedback.
We are glad to hear that you appreciated the speed and efficiency of our service.
Your satisfaction is very important to us and your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
1001hobbies ããã®åç
Hello,
We thank you for your feedback.
We are delighted to hear that the item fully met your expectations and that you appreciated the quality of our service.
Your satisfaction is very important to us and your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
More thought into the packaging
The communicating was great; price was decent. Something went wrong with the shipping/packaging. When I received it, the box was open from mishandling. That is not the company fault per se, but the item that was inside was at least 2-3 times smaller than the box, meaning it jumbled around inside it the whole time. Had the box fit the item, it might not have come open.
2026幎4æ3æ¥
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1001hobbies ããã®åç
Hello,
We are sorry to hear about your experience and understand your disappointment regarding the tracking of your order and the delays encountered.
We regret the lack of transparency and communication you experienced and take your feedback very seriously.
Your comments have been passed on to the relevant teams so that we can improve our service and responsiveness.
Thank you for taking the time to share your feedback.
Kind regards,
I waited over six weeks with zeroâŠ
I waited over six weeks with zero communication about my order. After getting tired of the silence, I reached out to cancel. Conveniently, right after that, they suddenly shipped the item and claimed it was too late to cancel.
This feels like a tactic to avoid cancellations rather than provide actual service. Extremely disappointing experience and poor customer support.
2026幎4æ21æ¥
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1001hobbies ããã®åç
Hello,
We are sorry to hear about your experience and understand your disappointment regarding the tracking of your order and the delays encountered.
We regret the lack of transparency and communication you experienced and take your feedback very seriously.
Your comments have been passed on to the relevant teams so that we can improve our service and responsiveness.
Thank you for taking the time to share your feedback.
Kind regards,
1001hobbies
I ordered woolie from Amanda theâŠ
I ordered woolie from Amanda the adventure back in Dec. I still have not received it and haven't gotten any response about it.
2026幎4æ19æ¥
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1001hobbies ããã®åç
Hello,
We sincerely apologize for the situation you are experiencing and fully understand your concern.
Regarding your order placed in December, it is possible that the item was a pre-order or subject to a supplier delay, which can unfortunately affect the estimated delivery times. However, the lack of response from our customer service team is not normal, and we apologize for this.
In order to review your order and provide you with a clear and prompt response, please send us your order number. This will allow us to give you precise information about the status of your delivery and, if necessary, offer you an appropriate solution (shipping, replacement, or refund).
We remain at your disposal.
Best regards,
1001hobbies
Great care taken to package the itemsâŠ
Great care taken to package the items correctly, a fast pre order delivered quickly. Will definitely be buying from 1001 again. Thank you very much!
2026幎3æ28æ¥
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1001hobbies ããã®åç
Hello,
Thank you so much for your positive feedback!
Weâre delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
1001hobbies ããã®åç
Hello,
Thank you so much for your positive feedback!
Weâre delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
Shipping Was Not Great
The model arrived in a bit of a beat-up condition (Box), but everything was there, and I was pleasantly surprised at how fast it arrived in the US. The courier service used, DHL, was very difficult to work with. My model arrived at my location (Orlando, FL Area), but it took DHL 3 days to deliver it to my home, and dealing with the local DHL office was a waste of time. I could not get a straight answer as to why my package was not being delivered! That was a PIA, thus the 4-star rating
2026幎2æ18æ¥
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1001hobbies ããã®åç
Hello,
Thank you so much for your positive feedback!
Weâre delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
We still have not received the productâŠ
We still have not received the product which was ordered on February 17, 2026. I have a confirmation that the order was received but as of March 24, 2026 we still have not received the product.
2026幎2æ17æ¥
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1001hobbies ããã®åç
Hello,
We are truly sorry for the delay with your order placed on 17 February 2026.
Upon checking, we can confirm that your order has been successfully registered and confirmed.
We would also like to inform you that your parcel was collected by the carrier on Tuesday 14 April 2026. The parcel is now in transit.
However, we will carry out a further check with our logistics department to ensure your delivery is being tracked correctly and to provide you with accurate information if necessary.
We apologise for any inconvenience caused and remain at your disposal should you require any further information.
Kind regards,
Customer Service
accurate-hard to find model-fastâŠ
accurate-hard to find model-fast shipping
2026幎3æ4æ¥
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Just what I was after!
2026幎3æ8æ¥
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Fast order fulfillment and shipping
Fast order fulfillment and shipping. Clear communication.
2026幎3æ5æ¥
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Friendly layout and wonderful experience!
The computer layout is very customer-friendly, making for a great shopping experience!
2026幎3æ7æ¥
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This company is a SCAM!
This company is a SCAM!
Avoid it!
they look like a normal shop, but they use several "dark patterns" to secure your cash before they even have the product:
⢠The "Phantom Stock" Trick: They list thousands of items as "In Stock" (usually with a 1-2 week delivery estimate) that they do not actually possess. They are essentially a high-delay drop-shipper. By the time you realize the item isn't coming, they've had your money for weeks.
⢠The "Rolling Deadline" Loophole: When a delivery date passes, they automatically send a template email pushing it back by another month. They do this repeatedly to keep you in their system past the window where many banks allow easy chargebacks.
⢠The Predatory 25% Cancellation Fee: This is their most "scam-like" tactic. They claim in their terms that if you cancel a pre-order, they keep 25%. However, under EU law, this is often considered an "unfair contract term" if they haven't shipped the item or if they've missed the promised delivery date.
⢠The Geographical "Mask": By using dozens of local domains (.nl, .it, .co.uk, .be), they trick customers into thinking they are buying from a local shop with local return laws, when everything is actually funneled through their French entity.
2026幎3æ3æ¥
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1001hobbies ããã®åç
Hello,
We are truly sorry to read your review and regret that your experience has led you to form such an impression.
We would like to point out that pre-order lead times may vary depending on suppliers and manufacturers, which can result in changes to delivery dates beyond our control. The availability information displayed on our website is provided for guidance only and may change depending on stock levels.
Regarding cancellations, these are governed by our terms and conditions of sale. Any fees are only applied in specific cases, particularly when orders have already been placed with suppliers.
We do, however, understand your frustration regarding the lack of clarity and the delays encountered. We take your feedback very seriously and will pass it on to our teams to help improve our processes and communication regarding orders.
We remain at your disposal should you wish us to review your case or provide further clarification.
Kind regards,
Customer Service
1001 hobbies has products that no oneâŠ
1001 hobbies has products that no one else has in stock. If it is in stock with other sellers it is a three times the price than 1001
2026幎2æ12æ¥
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Took my money and provided no service
Ordered a model and paid for it 7
Months ago. I still havenât received the model even though they have advertised same day shipping on it. I rarely even get a response from customer service. Avoid 1001 Hobbies like a skunk at a picnic.
2026幎2æ10æ¥
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They have what you need great quality
They have what you need , thank you
2026幎2æ6æ¥
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