They blocked my account without providing any proofs of wrong doing! I had more than 27.000 euro real balance left and my account was fully verified! They refuse to respond, from 15 November 2024 zero... ãã£ãšèŠã
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Had doubts about this site going by other reviews , but have just had my second 1000 withdrawal , no hassle and this one was in my bank within 6 hours! One before was less than 24 hrs , Good variety o... ãã£ãšèŠã
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The site is definitely professional it has bright graphics and smooth operation easy layout and move through its pages easily.... Ive played for 8 months now and have had no problems what so ever! Giv... ãã£ãšèŠã
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I have found this casino to be easy to navigate and withdrawals are fast within 6 hours. I like to search for casinos before I play on them and the games on this site start from 10p.
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1Red Casino is an online casino that offers players the chance to enjoy their favourite games, including slots, table games, crypto games and more. The casino is home to a large portfolio of software providers, to cater to all players. These providers include well-known names such as Relax Gaming, NetEnt, Nolimit City, Quickspin, Pragmatic Play and more. The casino is primarily available in English and can be enjoyed across most web and mobile platforms, including the latest smartphones and tablets. The casino is also fully licensed and regulated by the Government of Curacao.
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The site is definitely professional itâŠ
The site is definitely professional it has bright graphics and smooth operation easy layout and move through its pages easily.... Ive played for 8 months now and have had no problems what so ever! Give 1Red a Round
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1Red Casino ããã®åç
Dear Denny Service!
Thank you so much for your detailed feedback!
We truly appreciate you taking the time to share your experience and for highlighting everything you enjoyed, from the graphics to the smooth and easy navigation. We look forward to keeping your experience just as enjoyable!
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1Red Casino Team
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Dear Ben!
Thank you for your feedback!
We truly appreciate your kind words and are glad to hear youâre enjoying a smooth and efficient gaming experience. Your support means a lot to us!
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1Red Casino Team
Stay away let u win to lure u in thenâŠ
Stay away let u win to lure u in then nothing
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Dear Miss Nicola Mcgowan,
Thank you for sharing your feedback.
We're sorry to hear that you feel this way about your experience. Please note that all games on our platform operate using certified random systems to ensure fair play.
If you have any concerns or questions regarding your experience, our support team will be happy to assist and review the matter with you.
Best regards,
1RED Casino
So much problems to withdrawal my moneyâŠ
So much problems to withdraw my money keeps rejecting,since you appoint my VIp manager everything is gone worst
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1Red Casino ããã®åç
Dear Srdan Perovic,
We appreciate you bringing this to our attention. We're sorry to hear about the issues youâve experienced with your withdrawal and your concerns regarding the recent changes with your VIP manager. Your experience is important to us, and we would be happy to review your case in detail. Please feel free to reach out to our support team so we can assist you further.
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1RED Casino
very bad last times I did playeâŠ
very bad last times 8 did play was same just take my money nothing win
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Dear Sheikh M Mumin!
We really appreciate you taking the time to share your experience with us.
We understand how frustrating it can feel when things donât go your way. Please know that outcomes are based on luck, and sometimes results can vary from one session to another. While it may not have been your time this round, we truly hope that your next experience will be a much better and more enjoyable one.
Weâre wishing you better luck next time!
With respect,
Support Team 1Red.com
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Dear Simon Dean!
Thank you for your feedback! Weâre glad to hear youâve had a happy experience and appreciate your support!
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1Red Casino Team
Good experiences but could do with 10âŠ
Good experiences but could do with 10 pence slots
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Dear Mr Conroy!
Thank you for your feedback! Weâre glad to hear youâve had a good experience. We appreciate your suggestion regarding 10 pence slots and will be sure to pass it on to our team.
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1Red Casino Team
waw ð good casino and loyalt one andâŠ
waw ð good casino and loyalt one andâŠ
waw ð good casino and loyalt one and best one games 𫶠thank you voor all ðâ€ïž
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1Red Casino ããã®åç
Dear Amin Abdikadir!
Thank you for your kind words! Weâre happy to hear youâre enjoying the casino, our loyalty program, and the games. We truly appreciate your supportâthank you for being with us!
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1Red Casino Team
Great site only down fall is requestâŠ
Great site only down fall is request for withdrawal takes to long for it to be approved
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Dear Lisa Clarkin!
Thank you for your feedback! Weâre glad youâre enjoying the site. We apologize for the delay with withdrawal approvalsâthese can sometimes take longer due to verification and processing checks. We appreciate your patience and are working to improve this.
Best regards,
1Red Casino Team
I love this website
I love this website. Fast pay out and loads of games
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Dear Amber Brown!
Thank you for your kind words! Weâre glad youâre enjoying the wide selection of games and fast payouts. We truly appreciate your support!
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1Red Casino Team
Withdrawal issues
Enjoyed the gambling site when it came to accessibility to games and games provided however my withdrawal has had problems as although their was no withdrawal fee I am missing 22 pound from my withdrawal amount
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1Red Casino ããã®åç
Dear Jake Rayner!
Thank you for your feedback. Weâre glad to hear youâre enjoying the games and accessibility, but weâre sorry for the issue with your withdrawal. Differences in the final amount can sometimes be due to payment provider fees or currency conversion.
Please contact our support team so we can review your transaction and clarify this for you.
Best regards,
1Red Casino Team
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Dear Anthony Van den Heuvel!
Thank you for your feedback! Weâre glad youâre enjoying the website and appreciate your support!
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1Red Casino Team
Great games and super fast withdrawals!
Great games and super fast withdrawals!
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1Red Casino ããã®åç
Dear Jessica Mae!
Thank you for your feedback! Weâre glad to hear youâre enjoying the games and fast withdrawals. We appreciate your support and wish you continued success!
Best regards,
1Red Casino Team
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Dear Leon Coulter!
Thank you!
Weâre glad youâre enjoying the casino â wishing you lots of fun and great wins!
Best regards,
1Red Casino Team
Terrible site I won money will not letâŠ
Terrible site I won money will not let me collect it asking for alot of details to retrieve my funds then refused me because I never wrote my banks address but there is nowhere to write the address on the withdrawal page I contacted them on live chat asked me for screenshot of there page then just said be back shortly and ignored me PLENTY OF OTHER SITES IGNORE THIS ONE
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1Red Casino ããã®åç
Dear Scott McDermott!
Weâre sorry to hear about your experience and understand your frustration.
Withdrawal requests may require payment details, including information that might not always be clearly indicated on the interface. In such cases, our team may request additional details separately to complete the process.
Please contact our support team again allowing us to assist you with your withdrawal.
Best regards,
1Red Casino Team
Satisfied now
At this moment in time im extremely unhappy with this site, always rejecting my withdraw, and even thou I have asked many times, they say please try again later, also I signed up and made a mistake in my email address, sorry we cannot change your email address, it is technically impossible was the response ? How can you not change my email to the correct one? Im using mircosoft Authenticator and remembered my password, documents uploaded ect ect still getting rejected for withdrawals ... so I dont hold much hope, but again im most likely going to lose what ive won.. also will not let me delete payment methods ? Why just why... very very unhappy with 1red ..UPDATE 16.03.2025 three stars now only for the fact I have been accepted for withdrawals two withdrawals in 24hrs is great thank you, I would stress more stars if you could change my email, im clearly the owner of the account, I made a mistake in where the underscore went on my address.. just like to change it to a different address then I would happily give you a better rating, they are not a Scam site which others have suggested, just need better customer service to keep the people that use them happy, please contact me 1red so we can try and get my email changed, there must be a way of doing this.. you have my phone number, my ID my bank details ect ect which I always unique to one person. Your site is extremely well balanced for games , sports bets ect.. I would like to continue to use you... so please help me change my email ..thank you
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1Red Casino ããã®åç
Dear Daz!
Weâre sorry to hear about your frustration and understand how concerning this situation must feel.
Certain account details, such as the registered email address, may not always be editable for security reasons, especially when the account has already been verified or linked to authentication methods.
Withdrawal requests can also be temporarily rejected if there are verification issues, account detail mismatches, or pending security reviews.
We recommend continuing to work with support and providing any requested information so the team can review your account and help resolve the matter as quickly as possible.
Best regards,
1Red Casino Team
After a lot of messing about I haveâŠ
After a lot of messing about I have recived my pay out and once it was sorted recived quick I have been back on the site and won again so should have no problems now love playing on this site
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1Red Casino ããã®åç
Dear Susan Riley!
Thank you for the update! Weâre glad to hear the payout was resolved and processed quickly afterward. We appreciate your patience and are happy youâre enjoying playing on the site again. Wishing you the best of luck!
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1Red Casino Team
Oplichters
Oplichters! 1200 euro op casino gespeeld 1 keer bonusspel gehad! Geeft helemaal niks!
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Dear Klant!
We are sorry that your experience did not meet your expectations. Please note that all games on the platform are provided by licensed providers and operate using certified random number generation systems, meaning that the results are completely random and not influenced by the casino. If you have any questions about the gameplay, please contact our support team so that we can review your case.
Best regards,
1Red Casino Team
Don't bother they dont pay the bonus asâŠ
Don't bother they dont pay the bonus as advertised i spent £60 to have excuse after excuse trash site dont bother absolutely trash
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Dear Stuart Davies
Weâre sorry to hear about your experience. Bonuses are subject to specific terms and wagering requirements, which must be met before any winnings can be withdrawn. If there was confusion regarding how the bonus works, our support team will be happy to review your case and provide clarification. Please contact them with your account details so the situation can be checked.
Best regards,
1Red Casino Team
Games are a plenty with some good onesâŠ
Games are a plenty with some good ones .
Deposit very quick but Withdrawals forget it you get told by one customer service that it takes 3 Banking days , another one tells you it takes 3 days there end then it is down to your Bank and another one tells you it should not take longer than 48hrs.
I got fed up waiting after 60+hrs i put funds back into account and played it off before cancelling my account to feeling frustrated at being treated differently.
Oh and payouts agreed in GBP dont get paid out as i got stopped £25 on my first withdrawal of which that took 4 days.....paid out in Euro.
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1Red Casino ããã®åç
Dear Andy Eatly!
Weâre sorry to hear about your frustration and appreciate you sharing your experience.
Withdrawal processing times can vary depending on the payment method, verification status, and payment provider processing times, which is why different timeframes may sometimes be mentioned by support. Once a withdrawal is approved on our side, the final timing may depend on the receiving bank or payment provider.
We regret that this experience led to your decision to close your account. If you ever wish to discuss the matter further or need clarification, our support team would be happy to review the case.
Best regards,
1Red Casino Team
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