1winBet レビュー 213

Worst Customer Support.
Its nearly impossible to get help or make the customer suppport to understand the issue, they are well trained to provoke and frustrate the users so that they'll stop seeking help from the Support.
1. There is no support mail.
2. No contact no to contact.
3. Irresponsive telegram channel.
VIP membership is utter scam. AND THE SERVICES THEY SAY THEY PROVIDE IS ALL FAKE. EVEN THE TOURNAMENTS. YOU CANNOT CONTACT THEM FOR ANY HELP, THIS IS EITHER AUTO AI BOTS OR THEY CUSTOMER SUPPORT WILL NOT ASSIST YOU.
if the issue is from game provider side they'll not respond to those issues. if you post the scams in thier social media account (1win)they'll simple block you. even if you have screenshot proof.
you can't get cybercrime help for any scams from the website.
STAY AWAY FROM THIS WEBSITE.

im writing regarding a serious problem with the withdrawal of my funds from my 1win account and the lack of a clear resolution for an unreasonably long time. My 1win account is registered with ID : 358360694, and I use the Indonesian version of 1win.

On 12 April at around 04:00 p.m, I requested a withdrawal via BCA Indonesia bank transfer to my own bank account in Indonesia BCA account. After waiting until 16 April night, I still had not received the money and there was no meaningful status change on my withdrawal. Because nothing happened, I cancelled this withdrawal by myself and tried again by requesting several smaller withdrawal amounts. In total, the amount withdraw is 110,500,000 IDR.

my funds have still not been paid out. I contacted the 1win website chat support, and they instructed me to write email to securi**@1win.social. I have already sent many emails to this address multiple times, but I have not received any concrete solution or clear explanation. The latest answer from 1win security was that they are verifying my game account and that during this inspection the ability to withdraw funds may be restricted, but since then nothing has progressed and I still cannot access my money.

I find it unacceptable that such a large amount of my own funds is being held for this long without a clear timeline, detailed explanation, or effective support. I request that my account verification be completed urgently and that my total withdrawal of 110,500,000 IDR to my BCA account be processed without any further delay.

and 1win team could you please to procces my withdraw immediately.
thank you.

Deposited and never received in game, deposit again and deposit and again and lost many and won a little then and withdrawn and it never received in bank.. complete fraud.

I deposited 35,000Tanzania shilling now it is the 4th day I don't see the amount in my account

Very worst app 1win deposit 10000 inr more then 10 days till not credit to my account no customer support answering not also telegram no phone call please avoid this 1 win app

I created an account on 1win and deposited ₹50,000 via upi bank transfer to bet on Indian Premier League cricket. When the match was cancelled due to rain, I decided to use the same deposited amount to play Aviator instead. After that, I requested a withdrawal of ₹50,000 through IMPS to my bank account on 6 April.

Shortly after I made this withdrawal request, my 1win account was blocked without any explanation. I have already completed all verification steps and submitted my documents as requested, but my account remains blocked and I am not receiving any clear or proper response from customer support. Because of this situation, I currently cannot access my account balance and I feel that I have effectively lost my ₹50,000.

I request that my 1win account be reactivated so that I can access my balance and complete my withdrawal of ₹50,000 via IMPS as originally requested. I expect a clear explanation for the account block and a quick resolution of this issue.

My account number is 357494373.

This is by far the biggest scam I have ever experienced in my life. Do NOT use this platform under any circumstances. I’m completely serious, if you choose to use it, you are taking a huge risk of losing your money. I deposited a significant amount, and the money was immediately deducted from my mobile wallet. However, on the platform, the transaction was stuck as “pending.” I contacted support, and they told me to wait 24 hours. After 24 hours, nothing changed. When I contacted them again, they gave me another useless, copy-paste response and told me to wait 1 to 7 days. No real help, no explanation, just delays. Then on the third day, the transaction suddenly changed to “cancelled.” I thought I would at least get my money back, but no. No refund, no solution, nothing. My money simply disappeared. This is not just bad service, this feels like a complete scam. They take your money and then hide behind automated responses until the issue disappears. I am beyond frustrated and angry. Avoid this platform at all costs unless you’re willing to lose your money.

I am still waiting for my deposits “PMNT-4605956, PMNT-4611794” it has been 12 days already.

This is unfair and scamming us out of our hard earned money.

ID - 54162269

i have deposited 50k deposit not recevied its now more than 24hrs and i have already loss 1lakh 35k in just 2 days they are not doing my deposit of 50k saying ticket has raised and it will solve in 7 days its totally scam i lost my 185k in just 2 days please guys i suggest you to dont play in 1 win its totally scam platform i have taken loan from my credit card now i have to pay the bill off 185k and my salary is 18k month my 1 year total salary gone in just 2 days my condtion is now like doing suicide but i will take legal action against this platform
my account id is -306263734

I am writing regarding a issue with a 50,000 INR deposit I made to 1win account (344724155) by bank transfer on 2 February through my IndusInd Bank mobile app. The transfer was completed as an internal bank transfer because the receiver account is also with IndusInd, and the amount has been debited from my bank account, but it has still not been reflected in my 1win wallet.

For around 50 days now, I have been contacting your support team and they keep giving me the same answer, asking for a 12‑digit UTR number and a UPI screenshot. However, this payment was not made via UPI but as an internal bank transfer from my IndusInd Bank app, so I do not have the type of UPI screenshot they are requesting. Despite explaining this clearly, I have not received any real assistance or solution and my 50,000 remains stuck.

I also want to clarify that the payment which was previously shown in your system as refunded is a different, earlier transaction. That earlier payment was already reversed to my account. After that refund, I made a new deposit of 50,000, and this is the payment I am asking you to resolve now. Your team appears to be investigating the wrong transaction, which has already been refunded, instead of the new deposit that is still missing.

For this current 50,000 payment, a 12‑digit UTR was never generated because it was processed as an internal IndusInd Bank transfer. Instead, a 13‑digit reference number was generated for this transaction. At the time of the deposit, the 1win app was only allowing a 12‑digit UTR to be entered, so by mistake I entered the UTR of the earlier, already reversed transaction. This is why your team keeps referring to the refunded payment instead of the new one. I have completed the current transaction correctly and provided all available details, and I should receive the corresponding credit in my 1win account.

I request that my 50,000 INR be either immediately credited to my 1win wallet or refunded back to my IndusInd bank account, and that a clear explanation be provided as to why this issue has not been resolved for such a long time despite my repeated attempts to cooperate with support.

Very bad app full of lying customers service providers this app is a scam never ever in your deposit your money you will never see it again

hello i am harish my gaming id is 306560558 , my withdrawal of rs 30000 from 3rd october 2025 at 3:09 they are showing successfull payment but i didn't received that money in my account , 1win is good about their deposit and withdrawal completion but this payment they denied my re request because 6 months are gone for this payment but as i can see there is no proof that you will not accept those request which is older than 6 months i didn't that payment that's why i am asking for that payment , i have bank confirmation too that your utr number =527615404323 , please proceed my request and give me back that money bro please its and humble request from you guys .

My account has been blocked without any notification my 13000rs was on pending no mail just suddenly block my acct when i try to contact support through mail i didn’t get any reply i request to kindly unblock my account my I’d 353900818

Hello Team,

ID#350498154

I have been involved in sports betting for over 10 years and have experience with multiple bookmakers. Recently, I registered on your platform for the first time and used it for only 2–3 days, playing some casino games and placing around 6–7 sports bets.

To my surprise, my account was suddenly blocked under Rule 12.8, stating involvement in arbitrage betting.

I would like to clearly state:

I have not made any significant profit from your platform.

I have not used multiple accounts, system glitches, or any unfair methods.

I have only placed bets based on the odds provided on your platform, just like any normal user.

I would like clarification on the following:

1. How can you conclude within just 6–7 bets that I have violated your rules?

2. How do you determine whether I have placed bets on other platforms?

3. If there is no connection between bookmakers, what is the issue if a user uses multiple platforms independently?

4. If arbitrage is not allowed, why are different odds offered that naturally create such opportunities?

I deposited ₹4,000 just one day prior, and blocking my account immediately after that raises serious concerns about fairness and transparency.

If you do not wish to continue my access to your platform, I request you to refund my deposited amount at the earliest.

I have not seen that any bookmaker delete players account without notification or approval.

I expect a clear explanation and fair resolution, rather than a generic response citing internal policies.

Looking forward to your prompt reply.

Thank you.

Bad experience when deposite the amount there withdrawal is 1200 this is bad if i have win 800 how i can withdraw the wining amount teo to three time i have lost my money

Totally fraud platform

I have made1 deposit, one of 930rs and not been deposited gaming ac yet, my user ID is 10347412 date 11 march 2026

1win is fraud application kuch din withdrawals deta uske baad pending me daal dega deposit bhi nhi kavi kavi chat support useless hai inka call toh kabhi lgeti hi nahi hai mera withdrawal bhi pending me daal rkha hai 3 months se chat support wait krne ke liye bolta rhata hai bs

FAKE HAI JABBHI WITHDRAWAL DATA HU PANDING HOTA HAI MARA 14 BAR REJECTED JUTA HAI WITHDRAWAL

I was looking for a zero rating. No withdrawals. It is one side that money will go in but never come back.