Terrible service. Because I have a Hotmail Email address, they assumed my enquiry was fraudulent. When I called they didn't really care. Finally placed an order 3 weeks prior to a critical event an... ãã£ãšèŠã
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Terrible service. Because I have a Hotmail Email address, they assumed my enquiry was fraudulent. When I called they didn't really care. Finally placed an order 3 weeks prior to a critical event an... ãã£ãšèŠã
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I absolutely love this company!!! Iâve chosen that my staff use 4imprint at both of my jobs when we frequently need promo printed material. For over 20 years, theyâve provided exceptional products a... ãã£ãšèŠã
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I have ordered many items over the years from 4 Imprint and have always been satisfied with their service, prices and products. Their Blue box sample program has given me an opportunity to physically... ãã£ãšèŠã
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Product was great and arrived in timely fashion. HOWEVER, their payment and billing is atrocious. Claimed first payment failed, so provided them another card immediately. BTW, first card was fine and... ãã£ãšèŠã
4imprint provides promotional products to businesses and organizations of all sizes in the US, UK, Canada and Ireland. But what makes us really special are our people - we're a friendly, genuine and helpful. Give us a try by visiting one of our sites or calling today! Not sure about an item, ask to get a free sample, we'd be happy to help! Promotional items really work!
2875 Atlas Ave, 54904, Oshksoh, ç±³åœ
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What a nightmare it has working with this company.
Instead of one rep handing my order, I have had 3 which has made the process totally confusing. A few days ago, I completed my 2 other orders and have not been sent anything to review for final approval from any of these reps. They tried to break up my branding to fit their product without consultation. They did not use my branded colors at the original order because. I did not have that choice. I have 3 colors on my logo. Black, White and hex#dd3333. Simple stuff. I was the one who had to follow up to make sure my branding colors were used. Right now I am looking into some other possible vendors.
Professional sales group. Having been working with this team for 3 years buying hats for my business. Pleasant and good listeners, good prices, quality. Quick turnaround on product completion/delivery.
4Imprint forever.
I ordered beanie hats and the finished work was horrible and not a nice as the sample. I asked for white or black stitching and the went with black and you could not even read the name. I do not think they do any of the work themselves. Anyone would have stopped after one hat and said this don't look good.
Charity Water Bottles Order.
Just wanted to thank Carol, Becky and the team for their support with a recent order for branded water bottles for a sponsored charity event. They couldnât have been more helpful, the Oregon bottles are a great quality, printed and delivered super fast at a brilliant price and are the perfect size for our needs. Print quality is excellent. Heartily recommend this firm and we will buy from you again.
Christina was great to work with on a rush order for an upcoming show. I would highly recommend 4imprint for any of your printing needs. Great prices, Fast Service & Great Customer Service.
This company will tell you that you will get your order by a certain date but that date will be the day they go "to production" then it will be another 3 weeks before the order gets shipped out. BEWARE!! The kids I ordered signs for will most likely be in college before I get my order. Oh! And you can't cancel because the order is in production. SCAM!!!
Ordering is easy and products are great. Products are high quality and we are very satisfied. The only reason I didn't give them 5 stars is that they did not communicate delivery accurately. We had to go out of our way to open doors for delivery because it was sent over a week early, which was a huge inconvenience. If your business is open regular business hours, this won't be a problem. If you are like us and have had your business hours impacted by COVID-19, then this can cause a major problem.
I have ordered several different items from this company for my business. Everything has been really great: good communication, fast responses, good understanding of my wishes, and the products were all shipped safely and well packaged. We are very pleased with each item we received. Many thanks 4imprint!
I am a receptionist for a company that has to check the mail daily. Not a problem, I don't mind doing it. But when I have to carry a dozen catalogues back to the office alongside all of the other mail and no one wants to order anything or even flip through the catalogue and I have asked them to stop sending them, it starts to be a pain. I have requested multiple times to have their catalogue unsubscribed. I have used Live Chat several times and have printed all of my chats so I have proof. They tell me I have to reach out each time with the new account to unsub them to stop getting their mail. I did for the first little while but then I start getting additional mail addressed to the same person with a different account code. I asked if they could mass delete for our address and they fed me a line about needing the account code to do so. How does that make any sense when you continue to just send mail to the same person within our company with a different account code? It was suggested by a "Barb" on their chat that I reach out to the marketing manager. I did twice and neither email was acknowledged. I sent a third email to this sock puppet account.. since the person I spoke with yesterday said the same thing. That email account appears to just be an email to send complaints to stop bothering Live Chat. Last email was sent in November and it was ignored. I do admit that I finally lost my cool yesterday with the latest person on chat but you honestly mean to tell me you can't search by address and unsub us from your mailings? This is a waste of time and frankly, after speaking with my Office Manager, we will not be doing any business with them in the foreseeable future.
Customer service phone call was terrible. This representative should not be in the customer service field. If I had placed an order I would have cancelled my order!
I will reconsider choosing you for my uniforms.
Service is one of the worst. I'm not sure if this is related to the industry. But I can't see how it can take a long time to print a logo - the prices seem to reasonable until you start adding up the colors which by the way if it is more than one it more than doubles delivery time and cost. First and last that I use them.
A rather mixed review for 4imprint. We bought 100 reusable mugs, with our logo on. Cup & print quality was fine. Deliver was as said, if a touch expensive.
However the tops had a 50 percent crack rate on first use - looked like a moulding problem. We contacted the company and after a minor pause of "having to contact the manufacturer" (hm) we were promised a full refund by Ethan.
The refund process was a bit complicated, bearing in mind that the company had all our details already; but we did get a full refund.
The Mugs we have received, 98% of them have crack, dent, paint scratched off, lots of small holes which the color could not even color, bubble under the paint. Mugs by themselves were crapy. Top of that printing issue. such a waste of money.
I'm totally perplexed by the poor reviews. My experience was extremely positive. Ordered 6 fleece jackets with stitched logo. Was contacted immediately, approved the layout and received them a day early. Very pleased and will re-oder from 4imprint.
Their prices highly competitive, and their customer service is consistently excellent. They have walked me through more complicated orders, answered my many questions, and helped me get my artwork exactly as I imagined. They are the company I consistently turn to for my organization's branded item needs. I really appreciate their efforts to make their customers happy every time. :)
I have never left a review for any company in my life. But the experience I've had so far with this one has kind of sucked. I ordered 7 zip up sweatshirts from the almost 3 weeks ago. $240 later I received only one of them today. Called the first time to see what was going on and the girl was nice and said she'd get back to me about the situation. I also asked her about the 18 shirts I ordered through them to be sure they were going to be delivered still. An hour later I receive an email about the shirts but no mention of the 6 sweatshirts I'm still missing. So I called back to address the problem again and ended up with a rude customer service rep. Who transferred me to claims because what happened to my order was unacceptable. The lady from claims was really nice and said she'd get back to me but honestly how long does it take to figure out where the rest of my sweatshirts went?
Every single order I've placed has been top notch. Quality, timeline, price. Every single interaction I've had with customer service has been amazing. They always go above and beyond to ensure my order is correct, and on time. It's the main reason my business continues to go back to 4imprint for all of our apparel, giveaway, and promotional needs! I've even placed several personal orders now, because of the low quantity options not available anywhere else!
Ahead of a really important business meeting I thought it would be cool to get some polos for myself and our team. After researching which ones to get and seeing an ad on TV for 4 imprint, I decided to give it a whirl. I decided to get cotton because the sport material gets pulled and ruined easily. I set everything up sent them my logo and was notified a while later that what I ordered was out of stock. (Why did you let me order it then?) $500 later I received 12 shirts in the material I donât like. The logo was OK but I needed to clean up loose threads which I thought was trashy and should have been done by 4 imprint. The shirts looked huge so I decided to wash and dry them to no avail. I am an XL no matter how you swing it, BUT I almost never order clothes online because nothing seems to fit. So to remedy this I order XS, and S for our female employees and L, and XL for the males.
The L is like a parachute on me and the XL is absolutely giant. Would fit a Hawaiian or Samoan probably.
Turn around time was long and no oneâs shirts fit them.
I also looked at the brand name they sent us and found them online on Alibaba for a few bucks a shirt. So, they basically charged me $40 to sew my company name on the breast of cheap knock off chinese shirts. I get the business model and understand promo items are a write off and kind of hokey and a waste of money but I feel totally ripped off.
Iâll just go to my local print and sew shop from now on.
4Imprint came to the rescue when another company completely dropped the ball on an important order. They worked with us to find the right the items, and stayed in contact with us the whole time. They were easy to work with and they care a great deal about their customers being happy. Definitely will be using them again in the future!
Trying to get info and questions answered is like pulling teeth.
I did receive a sample cup that we were considering using with a logo but the cup was awkwardly large. I followed up with a CS person, asked specific questions, got no answers because she had to send to a sales person. Salesperson answers only one question and have to play a back and forth with email and a bad review on facebook to get answers. Unlike other companies, you have no idea what your item will look like imprinted because they dont do online virtual mock up. I was told in an email by the uphelpful customer service/sales person I had to place an order for that to ocurr. Also non helpful with answers regarding what formats of artwork. All she did was send a general link. Yea, ok.
After leaving a critical review on FB then told I did not have to place an order but approval for a "quote". Why would I do anything without first seeing what it looked like? This company makes it too complicated to do business with.
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