Today my Honda VFR800 was scheduled to be collected by DEAN. The collection happened right on time. Dean introduced himself immediately and then proceeded to take some photographs of my damaged bike.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had to make a call I didn’t want to make about my bike as it caught fire this morning. However I got put through to a lovely lady called Camilla Forlee, I couldn’t have asked for a more professional p... もっと見る
Very quick collection, the first message arrived the day before, collection arranged for the next working day. Graham arrived within the time frame specified by the company, anlso rang to say he was 3... もっと見る
Having only dealt with the initial set up of the claim for criminal damage on my bike caused by an unsuccessful attempt to steal it. The bike has now been collected. The collection was done in a profe... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 27%に回答しています
通常1週間以内に回答
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience explain everything…
Great experience explain everything clearly very knowledgeable thanks to Jay for dropping the bike off and picking the old one up
Great service
Great service, bike was delivered with no issues and picked up again with no fuss. Jay was very friendly and efficient.
Jay's service was flawless
Jay's service was flawless, everything he did he did perfect
Very helpfull & very polite
Graham who arrived to collect my…
Graham who arrived to collect my motorbike was extremely helpful and informative
Very impressed with 4th dimension,I…
Very impressed with 4th dimension,I submitted my claim after my motorcycle was stolen and my Insurance company which is Hastings forwarded my claim to 4th Dimension, I was a bit dubious in the beginning but since the first contact with them they were excellent. Having never claimed before they were very helpful giving me advice on steps I could take to expedite the process and I am very happy with the final settlement
Today my Honda VFR800 was scheduled to…
Today my Honda VFR800 was scheduled to be collected by DEAN. The collection happened right on time. Dean introduced himself immediately and then proceeded to take some photographs of my damaged bike. Dean also informed me that his company was a main Honda dealership, this is great because of the fact that my bike is a Honda so hopefully replacement parts will be easy to source. Dean and I had a conversation and then he loaded the bike onto his van and then parted for his next collection.
A minor incident, but...
A minor incident, but very professional response. Efficient, polite and helpful. I couldn't ask for more.
Absolute credit to 4th dimension
Had to make a call I didn’t want to make about my bike as it caught fire this morning. However I got put through to a lovely lady called Camilla Forlee, I couldn’t have asked for a more professional person to take my call. I was kept constantly informed when I was on hold due to the system being slow, she dealt with me systematically and efficiently. Made a horrible phone call into quite a stress free process! Thank you Camilla
Dean was great and friendly
Dean was great and friendly, quick and efficient service.
From the first initial contact the…professional
From the first initial contact the service offered was outstanding helping me through all the issues that I had encountered keeping me informed about what the next steps would occur as you can imagine it’s a stressful situation when you’re vehicle has been stolen and you have taken great measures to secure it. If I was to purchase another vehicle I wouldn’t think twice about taking out a policy with this company they have been extremely professional I for one have not had one problem with them so credit given to them all Thank you so much greatly appreciated
Graham
Graham , the driver was very professional throughout, courteous & explained everything I needed to know aling the way.
Asset to the company in my opinion.
Mr Barton the engineer was easy to talk…
Mr Barton the engineer was easy to talk to and very understanding. Very profesional.
I can't recommend 4th Dimension highly…
I can't recommend 4th Dimension highly enough. From start to finish, the whole process was absolutely first class.
The collection of my motorbike was arranged quickly and professionally, and the courtesy bike was delivered exactly as promised. Everything was handled efficiently, making what could have been a stressful situation completely hassle-free.
Communication throughout was excellent. I was kept informed every step of the way, and the team were always friendly, helpful, and professional whenever I had any questions.
Once everything was complete, Jay collected the courtesy bike without any issues, and the entire process ran like clockwork. It's rare these days to deal with a company that delivers such a high standard of customer service from beginning to end.
A huge thank you to everyone at 4th Dimension. Their professionalism, organisation, and customer care were outstanding, and I wouldn't hesitate to recommend them to anyone who needs motorcycle insurance repairs or claims handling. A genuine five-star service.
Prompt
Prompt and professional service was extremely helpful. Then explained all the processes and procedures to me
Great response
I dealt with Lionel Croucher who clearly explained the assessment / repair process my bike would be subjected to and who projected a very professional persona throughout the questioning I subjected him to!!
Great customer service!
Chloe gave me great help & handled the situation very fast and efficiently.
So far everything is really good…
So far everything is really good incident Sunday afternoon paper work Monday sent back Wednesday morning bike picked up Wednesday afternoon by Graham who was a friendly guy from 4 d and also hire bike in place cheers
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