Today my Honda VFR800 was scheduled to be collected by DEAN. The collection happened right on time. Dean introduced himself immediately and then proceeded to take some photographs of my damaged bike.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Graham the driver rang me when he was half an hour away turned up was polite and professional. Very informative and showed me around the bike and discussed everything in great detail. It was a straigh... もっと見る
Had to make a call I didn’t want to make about my bike as it caught fire this morning. However I got put through to a lovely lady called Camilla Forlee, I couldn’t have asked for a more professional p... もっと見る
Very quick collection, the first message arrived the day before, collection arranged for the next working day. Graham arrived within the time frame specified by the company, anlso rang to say he was 3... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 27%に回答しています
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Great tracking and updates
Great tracking and updates. Thanks Dean for excellent customer service and going the extra mile to help secure the bike
Quick to get details
Quick to get details, Quick to put things in action and to transfer to another assistant was a quick transfer too.
All sorted within 5 - 10 minutes at most.
Excellent delivery/collection service
Great service from Dean who delivered my hire bike and collected my bike for assessment. Friendly, helpful and professional.
Overall, very impressed with 4th Dimension so far.
Graham was a great guy who explained…
Graham was a great guy who explained things really well. Great service, would recommend.
Very good communication
Very good communication, the driver Dean was very polite and courtious. Would have no hesitatio in recommending.
Thsnk you.
Motorcycle not at fault claim
Informative so far .Got my claim up and running and alternative transport very quick and efficient.
Tony was brilliant called me before…
Tony was brilliant called me before coming. No issue coming to my house work and picking the bike. Brilliant Tony was perfect.
Tony what guy.
Tony what guy.
Really helpful, phoned up the day before and 20 mins before he arrived. Moved the bike out of the van carefully.
Picked up the hire bike with no fuss.
All good and very happy with the service.
Tony was great turned up on time rang…
Tony was great turned up on time rang when he was 15mins out great service
Great service again from Graham
Great service again from Graham. Rang to give exact time of arrival 20 mins before
Answered the phone quick
Answered the phone quick, explained everything to me about my claim, very professonal. Took a quick statement from me, went through my policy with me, and put my claim in
Cant fault them.
I feel the claim could have been…
I feel the claim could have been handled more quickly but I do believe that it was handled fairly so I am happy with the outcome.
Dean came to pick up a scooter
Dean came to pick up a scooter. He was very pleasant and professional.
He is very helpful his name is Paul is…
He is very helpful his name is Paul is great
Dean
Dean was really friendly, and helped with all the needed paperwork. When completed he took away my bike and make sure everything was ready with the replacement before handing it over. 10/10 customer care.
Paul was super kind and patient with…
Paul was super kind and patient with us. Helped us BIG TIME when we couldn’t find parking in our usual place. 10/10 service! Thank you so much :))
Good service.
Questionable business practice
Got off to a poor start where I feel I was coerced down the Hire Agreement path. The hire, storage and waiver fees were extortionate and despite what they said, I would ultimately be on the hook for these. At the very least, I would need to be cooperative and compliant for an indefinite period.
Because I refused to sign the contract and instead claim via my insurance policy, I believe I was treated as low priority and had to chase every other day for anything to happen. There was also an endless amount of form-filling and repeating myself.
However, once my motorcycle finally reached Lewis, the engineer, the matter was brought to a swift conclusion. Lewis was very quick to respond to emails and arranged the return of some personal effects.
There were several individuals I spoke to who are a credit to the business, but I think there is a problem at the top where they need to reconsider the ethics of the business.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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