The quality of the clothes is great and I've received plenty of compliments during the month of Ramadan. Although, one thing I've come to notice is that pieces from different collections may be descri... もっと見る
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Absolutely LOVE my 5 Pillars gear. Great quality, amazing sale prices, strong meaning. They even replaced one of my items with a similar but more expensive item because they didn’t have my size. Top c... もっと見る
I gotta give 5ivepillars 5 stars if they more stars I’d give them every single star!! The customer service is top notch they personally reached out to me about my order that means they really care ab... もっと見る
企業が回答しました
Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m star... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity. This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
連絡先
10277 Iron Rock Way unit 100, 100, 95624, Elk Grove, 米国
- orders@5ivepillars.com
- 5ivepillars.com
4.3
優良
211件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery was smooth great communication…
Delivery was smooth great communication and product was as shown
2022年10月13日
5ivepillars.com からの回答
Salam Malik! Thank you for your feedback. We're glad to hear the delivery went smoothly and that the product met your expectations. We look forward to having you shop with us again!
5ivepillars went above and beyond for…
5ivepillars went above and beyond for me. When they were filling my order, the size I wanted was not showing up in their system to ship to me. They sent an email explaining the oversight and offered an available size to me. After replying, they went thru the warehouse and found the actual sizes I requested. They were shipped out and arrived 2 days later. Love the quality of the products too!!!
2022年10月6日
5ivepillars.com からの回答
Salam Karl! Thank you so much for your thoughtful review! We’re glad we could resolve the issue quickly and get you the size you needed. It means a lot to hear you love the quality, and we look forward to assisting you again in the future!
xl shirt fits like a blouse - disproportionate sleeves to shirt length ratio
xl shirt is sized very oddly with it being too long in length and the sleeves being disproportionately short, making it look more like a blouse i when i tried it on :( i really looked forward to showing off this shirt in my rotation of t-shirt’s which consists of my favorite t-shirts but unfortunately this product didn’t make the cut.
2022年10月11日
5ivepillars.com からの回答
Salam Zaki, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
We have had such a lovely customer…
We have had such a lovely customer service experience and we loved our outfits! Thankyou so much 5ive pillars for great quality Islamic clothing.
2022年10月9日
自発的なレビュー
5ivepillars.com からの回答
Salam Saffiyah! Thank you so much for your kind words. We're thrilled you loved the outfits and had a positive experience with our team. We truly appreciate your support and look forward to serving you again!
Good quality and i really loved…
Good quality and i really loved including the stickers with the order.
The only down side is i ordered my size and then got an email later that they dont have it, and ended up getting a bigger size but its all good. Overall i loved the graphic design
2022年10月5日
5ivepillars.com からの回答
Salam Lamyaa! We appreciate you taking the time to share your experience. It’s great to hear you loved the quality and the extra touch with the stickers. Sorry for the size inconvenience — we’re glad it worked out in the end. Hope to assist you again in the future!
The best quality hoodies ever!
The best quality hoodies ever!! The material is super soft/comfy and loved their color selection!
2022年10月4日
自発的なレビュー
5ivepillars.com からの回答
Salam Maliha! So happy to hear you’re loving the quality and comfort of our hoodies! Thank you for your support — we look forward to serving you again soon.
Bad quality for a $60 hoodie
2022年10月3日
5ivepillars.com からの回答
Salam Moiz, we’re truly sorry to hear about your experience with the hoodie that you ordered. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Quality!!
I bought a few necklaces, holy cities sweatpants and hub hoodie. Absolutely love the quality of the hub hoodie fabric perfect for winter! I have the herringbone necklace, it matches with everything. :)
2022年9月16日
自発的なレビュー
5ivepillars.com からの回答
Salam Noor! Thank you for sharing your experience. We’re glad to hear you love the quality and style of our items. Your feedback means a lot, and we can’t wait to assist you again soon!
5ivepillars.com からの回答
Salam Javairia! Thank you for the positive feedback! We’re pleased your delivery was fast. Hope to serve you again soon.
Fast shipping and comfy clothes!
2022年9月7日
5ivepillars.com からの回答
Salam Anaise! Thanks for the wonderful feedback. We're happy to hear you enjoyed the fast shipping and comfort. Looking forward to your next order!
Although my package say it was…
Although my package say it was delivered at mailbox,
I never received my package (a sweater).
5ivepillars will not help.
So it looks like i am out of luck, of my sweater and/or my money.
If you expect to get assistance on an item for exchange/refund or missing items, 5ivepillars will not help.
2022年8月29日
5ivepillars.com からの回答
Salam Christopher, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
The package came so late it wa
The package came so late it was bad bad quality 2 days in and I already see damages and stuff the metal part of the hat to adjust the size is already broken
2022年9月1日
5ivepillars.com からの回答
Salam Abdullah, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Unprofessional Company
Took forever for my shipment to arrive. They don’t respond back to customer emails. Will not shop again
2022年8月26日
5ivepillars.com からの回答
Salam, we’re truly sorry to hear about your experience with not receiving your order immediately. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
I love the items amazing
2022年8月12日
5ivepillars.com からの回答
Salam Olive! So glad you love the items — that means a lot to us! Thanks for the kind words and for being part of the 5ivepillars community.
5ivepillars.com からの回答
Salam Rahim! You already know — THE OCKY WAYYY! 🙌 Glad the gift hit. We got you.
5ivepillars.com からの回答
Salam Sami! Thank you for your kind words and support.
We're so glad you loved the products and look forward to serving you again soon!
Insanely fast fulfillment and delivery
Insanely fast fulfillment and delivery. Got the item the next day
2022年7月29日
5ivepillars.com からの回答
Salam Hussan! Thanks so much. We're thrilled to hear your order arrived so quickly. Can’t wait to have you shop with us again!
I will never again shop at this place
I will never again shop at this place
I didn't even want to give it 1 star
I bought a tasbeeh bracelet and what I got to what they advertise on their Instagram are 2 different things
False advertising and tricking people
I emailed customer service but no reply
So I'd recommend everyone to avoid this place
2022年7月29日
5ivepillars.com からの回答
Salam Imran, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
High quality brand
Their customer service is amazing! Shipping is super fast and the hoodies are amazing quality! Highly recommend purchasing from them, you won’t be disappointed.
2022年5月11日
自発的なレビュー
5ivepillars.com からの回答
Salam Nour! We really appreciate your support and recommendation. So glad you're loving the hoodies and service. Looking forward to serving you again soon!
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