The quality of the clothes is great and I've received plenty of compliments during the month of Ramadan. Although, one thing I've come to notice is that pieces from different collections may be descri... もっと見る
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Absolutely LOVE my 5 Pillars gear. Great quality, amazing sale prices, strong meaning. They even replaced one of my items with a similar but more expensive item because they didn’t have my size. Top c... もっと見る
I gotta give 5ivepillars 5 stars if they more stars I’d give them every single star!! The customer service is top notch they personally reached out to me about my order that means they really care ab... もっと見る
企業が回答しました
Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m star... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity. This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
連絡先
10277 Iron Rock Way unit 100, 100, 95624, Elk Grove, 米国
- orders@5ivepillars.com
- 5ivepillars.com
4.3
優良
211件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always great quality and fast delivery
2023年5月29日
5ivepillars.com からの回答
Salam Araceli! Really appreciate your continued support—looking forward to next time!
First time we used it
First time we used it. I bought it for fiance and she loved it. She said it was the best gift I've ever given her.
2023年5月25日
5ivepillars.com からの回答
Salam Syed! Grateful to be part of such a special gift—looking forward to the next one!
I’m beyond upset
I’m beyond upset. I ordered 5 of the dhikr bracelets, and I only received one. After I reached out to them they told me that they were sorry and that they would resolve the issue by shipping out the remaining 4 pieces as soon as possible. When I received the new shipment there was only 1 piece. As of today, I’be only received 2 out of the 5 dhikr bracelets I ordered, and there were meant to be Eid gifts. I emailed them again, but I haven’t heard back.
Extremely disappointing….
2023年4月26日
5ivepillars.com からの回答
Salam Robyn, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
My experience was great!
My experience was great!! My items shipped ASAP and they look great.
Thank you
2023年4月26日
5ivepillars.com からの回答
Salam Jason! We're so glad you had a great experience — we look forward to serving you again soon!
Excellent quality and support!
I have purchased a few of the 5ivepillar hoodies and crewnecks and the quality is amazing! My most recent order had an issue and 5ivepillars customer service was quick to resolve the problem! JazakAllah khair! Looking forward to your future collections!
2023年4月26日
5ivepillars.com からの回答
Salam Nazia! Thank you so much for your kind words and support! We're glad you love the quality and that our team could assist you quickly. Can’t wait to share what’s next!
Great product, even better customer service
I had a sizing issue with a sweater I’d ordered. They were super responsive in addressing the issue and followed up when I hadn’t gotten back to them about which size I wanted to exchange for. They shipped the new item promptly. Great customer service.
(I never leave reviews but I appreciated their service enough to write one.)
2023年4月26日
5ivepillars.com からの回答
Salam! Thank you so much for the kind words. We’re glad we could make things right — your support means a lot!
Good product, Bad service
Products from one order were good but my other order took almost a month and as I write this, I still haven't got it. No communication. Good product, bad service.
2023年3月28日
5ivepillars.com からの回答
Salam Jon, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Such a creative journal for Ramadan…
Such a creative journal for Ramadan loved everything about it!
2023年3月25日
5ivepillars.com からの回答
Salam Ghada! Thanks a ton! It means a lot that you loved it.
Didn’t receive my package
2023年3月24日
5ivepillars.com からの回答
Salam Jay, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Everything was awesome!
2023年3月24日
5ivepillars.com からの回答
Salam Ahmadi! We're so glad you had an awesome experience!
Great quality hats!
2023年3月28日
5ivepillars.com からの回答
Salam Amreen! We're thrilled to hear you’re happy with the quality of our hats — it means a lot to us.
I been a customers for about 10 years
I been a customers for about 10 years . The quality of the clothes is amazing! Love all the cool designs!
2023年3月29日
5ivepillars.com からの回答
Salam Jimmy! Thank you for sticking with us. We're thrilled you're still enjoying the clothes and the designs.
very nice planner!
2023年3月26日
5ivepillars.com からの回答
Salam Eeman! So glad you love it—thanks for the support!
5ivepillars.com からの回答
Salam! JazakAllahu khair for you — it truly means a lot. May Allah continue to bless and guide us all!
Never received it
2023年3月24日
5ivepillars.com からの回答
Salam Saqib, we’re truly sorry to hear about your experience with not receiving you order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Absolutely terrific quality
2023年3月24日
5ivepillars.com からの回答
Salam Amir! We’re so happy you noticed the quality—thanks for sharing!
Great quality !
2023年3月23日
5ivepillars.com からの回答
Salam Matthew! We’re glad you love the quality. Looking forward to serving you again!
Clothes Run A Size Small
The clothes are amazing but they run a size small. But they look amazing. I wear a 2x but ordered 3x in all of the items I ordered and they fit me tightly around the middle. They are wide in the shoulders and smaller around the waist.
2023年3月26日
自発的なレビュー
5ivepillars.com からの回答
Salam Wendy! Thanks for the feedback. We’re happy you love the style and quality. We’ll pass your sizing notes along to help improve future fits. Looking forward to serving you again!
5ivepillars.com からの回答
Salam Bob! Appreciate your feedback. Happy to hear you’re satisfied with the quality.
5ivepillars.com からの回答
Salam! We're glad the quality and shipping met your expectations. Looking forward to serving you again!
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