Very friendly, helpful and polite service and advice from Austin and Tom today, at 99 Mitchell in the ACT, thanks lads. Such a pleasure to be welcomed and to receive great service, and advice, love yo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bike was made quickly available for collection ahead of Christmas after online order confirmation. Staff provided great after sale advice and support on brakes and made necessary adjustments.
Perfect Customer Service. Thanks Tenzing for listening to my requirements. Selling me the exact bike rack that is suitable for my e-bikes.
The panniers did not fit my carrier - it did say fits most bikes. But not mine and unfortunately the stock at the local shop has very poor selection
企業情報
当該企業による記述
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
連絡先
Unit 5A, 157 Flemington Road, 2911, Mitchell, ACT, オーストラリア
- (02) 6210 9729
4.8
優良
108件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly polite service - nice!!
Very friendly, helpful and polite service and advice from Austin and Tom today, at 99 Mitchell in the ACT, thanks lads. Such a pleasure to be welcomed and to receive great service, and advice, love your work, well done!
2026年6月10日
自発的なレビュー
Perfect Customer Service
Perfect Customer Service. Thanks Tenzing for listening to my requirements. Selling me the exact bike rack that is suitable for my e-bikes.
2024年4月20日
自発的なレビュー
My special order arrived a lot quicker…
My special order arrived a lot quicker then expected. I did a click and collect, the gentleman was cheerful and helpful.
2023年6月14日
99 Bikes - Mitchell からの回答
Thank you for the review Amanda!
We are glad your order came quickly!
Enjoy!
Bike was made quickly available for…
Bike was made quickly available for collection ahead of Christmas after online order confirmation. Staff provided great after sale advice and support on brakes and made necessary adjustments.
2022年12月14日
The panniers did not fit my carrier
The panniers did not fit my carrier - it did say fits most bikes. But not mine and unfortunately the stock at the local shop has very poor selection
2022年10月29日
Great bikes
Great bikes, litter disappointing we waited over a week for delivery ex qld, when our local store had stock
2022年9月10日
99 Bikes - Mitchell からの回答
Hi Robert,
Thanks for the kind words! See you soon. Happy riding!
99 Bikes - Mitchell からの回答
Thanks Mark,
Come see us again soon!
Happy riding!
Staff at 99 Bikes Mitchell are helpful…
Staff at 99 Bikes Mitchell are helpful and considerate and go out of their way to help with the parts and components that you need.
2022年7月11日
99 Bikes - Mitchell からの回答
Thanks Alex,
I'm so glad the team were able to help out and provide great customer service.
We can't wait to see you in store again soon!
Happy riding!
Great to have workshop staff chat about…
Great to have workshop staff chat about any concerns prior to servicing the bike and perform an initial assessment and estimate of costs. Work performed in time for me to collect before doing the afternoon school run. Thanks.
2022年6月5日
99 Bikes - Mitchell からの回答
Thanks so much for the amazing review! Glad to hear we were able to service your bike quickly :)
Great service from the Michell Store
My recent purchase of a Envy Colt S5 scooter for my grandson’s birthday was a result of great advice from a sales person at the Michell Store who helped me choose a suitable model. Delivery was extra quick and my grandson is delighted with his scooter. Many thanks!
2022年2月11日
99 Bikes are great to deal with
99 Bikes are great to deal with. Nicely laid out website, good range of accessories. I needed tubes and had no problems getting them. The staff were super helpful when I phoned to arrange for a third party to collect my items.
2022年2月9日
Fantastic service and a very smooth…
Fantastic service and a very smooth interstate transaction
2022年1月12日
Best bike store in Canberra
Staff are very friendly and helpful, making quick work of any problem I've had with my bike. Nick especially was fast in fixing my full suspension of which I am very greatful.
2022年1月11日
自発的なレビュー
Great click and collect!
2022年1月6日
Good product and price
Good product and price, excellent service. Staff went out of their way to help when alternative pickup arrangements were needed
2021年12月23日
Seamless transaction
Seamless transaction, as ordered online. No hassles on click and collect.
2021年12月23日
The staff are friendly and knowledgeable...
The staff are really knowledgeable and friendly.
Understood my requirements and guided me to make the right choices without trying to upsell me.
Will always go back to 99 because of the excellent customer experience I receive everytime I'm there!
2021年11月26日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。