Customer service help line staff helped overcome my order of normal fit shoes and not the needed wide fit shoes. The order could not be stopped once paid however help line staff have helped to solve... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Terrible quality bike and absolutely no back up from 99 bikes, I bought a pedal raider last year and in 3 months It started creaking and clunking, also I have had spokes snapping. They would not h... もっと見る
For me they have been exceptional with every interaction at Ashmore on the Gold Coast. I would recommend them to anyone. Great friendly and timely service, reasonable prices, great access. All good
Very friendly, helpful and polite service and advice from Austin and Tom today, at 99 Mitchell in the ACT, thanks lads. Such a pleasure to be welcomed and to receive great service, and advice, love yo... もっと見る
企業情報
当該企業による記述
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
連絡先
66 Abbotsford Rd, 4006, Bowen Hills, オーストラリア
- 1800 990 523
- help@99bikes.com.au
- 99bikes.com.au
3.8
ほぼ満足
2万件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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99 Bikes からの回答
Cheers for the great review!
Great resolution to a minor problem
2023年7月5日
New cyclist
My bike was assembled and ready to pickup within a week very happy Declan was very helpful and knowledgeable about products and advice he gave me was very helpful .
2023年7月5日
Most friendly and approachable staff…
Most friendly and approachable staff around. They were so nice and my bike was tuned just before it was handed off to me, great experience. Definitely would recommend to anyone who wants a new shiny ride.
2023年7月5日
99 Bikes からの回答
Thank you for the great review!
99 Bikes からの回答
Thank you for the great review!
I got what I came for.
I got what I came for, namely picking up the online and instore purchases. It was a Sunday morning, and the staff were a little disorganised and I largely had to fend for myself without any assistance. I reckon I might have bought more (couple of tyres) had someone had the time to help me.
2023年7月1日
99 Bikes からの回答
Thanks so much for the great review and feedback!
I ordered and paid for a Co2 bottle,it…
I ordered and paid for a Co2 bottle,it never arrived. I assume it cannot be posted as it is a dangerous goods, but no contact from 99bikes with an explanation and a refund of the product.
2023年7月2日
99 Bikes からの回答
Thanks for your feedback Leigh.
We've looked into your order and can confirm you didn't order a CO2 cannister on this order. We have emailed you the invoice for the remaining 3 items that you purchased and that have been delivered.
Excellent service and product
I purchased Shimano bike shoes via click and collect. A friendly text was received within an hour to let me know they were ready. At the shop, it was quick to pick them up. No hassles at all
2023年7月2日
99 Bikes からの回答
Thanks for the great review!
Excellent customer service
Excellent customer service. Brock fro the warehouse made a return a positive experience ans ensure I will be a return customer. Excellent communication.
Congatulations
2023年7月16日
99 Bikes からの回答
Thank you for the review Colin! We are glad Brock could help you with your return!
Bke was ready for pickup
Bke was ready for pickup. Employee fully explained the prcedureb for operatin and adjusted bike to suit my size.
2023年7月2日
99 Bikes からの回答
Thanks so much for the great review, we hope you enjoy riding your new bike!
Great service and product.
Product description, communication and delivery were all very well done. I was very pleased with the product I had ordered.
2023年6月29日
99 Bikes からの回答
Thank you for the review!
99 Bikes からの回答
Cheers for the amazing review!
99 Bikes からの回答
Thanks a lot for the great review!
99 Bikes からの回答
Thanks so much for the fantastic review!
The mechanic was really approachable…
The mechanic was really approachable and did a great job.
2023年6月30日
99 Bikes からの回答
Thanks so much for the great feedback!
Was another easy professional change…
Was another easy professional change over of clip in pedals.Maybe could have been done on the spot I thought,but since you were short staffed,had to comeback few days later…..no sweat.😁
2023年6月29日
99 Bikes からの回答
Thanks a lot for the great review!
Great price and fast delivery.
2023年6月29日
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