ABI Holiday Homes レビュー 

Our ABI caravan windows still in warranty. Gaskets in windows falling out. Haven have taken this up with ABI who have refused to make good.
'We have argued it with them but they won't budge'
Great advert for them when buyers are looking around on site for which make of caravan to buy and asking owners for advice !

Bought April 2022 fixed (well nearly but as good as it will get) by circa February 2023
Badly built over 30 faults which they eventually after getting lawyers involved were mostly fixed but some and just very poor design and the use of cheap materials.
They blame the Park Owner for not doing a proper instal.

No customer service, not interested in giving simple advice. In response they now say I should consult my park about changes in specifications to my van. I only wanted advice on how to gain access to the broken extractor fan in a void. Confirms 1 star

So the season has started for 2023 and already we are experiencing the poor fit out of our 2022 Westwood Lodge. The dishwasher is not working after only using once this season. It’s been reported and ABI tell the park it’s got to go back to manufacturer. I do hope we will not be waiting months like last year when the oven never worked from the day we took owner ship. Due to illness the Westwood was used only a few times last season, but we still had to have a new kitchen floor, new vinyl floor covering, the list went on and on. The park ended up compensating us.
We really are not up to another year of items going wrong. I’ve just used the oven which had taken 40 minutes to cook some frozen chips and I cannot hold the handle without gloves, I’ve also noticed glass missing from the inside of the grill. ABI you should be ashamed! Haven must be sick of you and your poor products. I’ll be reporting the oven tomorrow.

I bought a brand new ABI Windermere in March 2022 and have had nothing but problems with it. I bought it on Parkdean Morecambe, for somewhere to go and reflect, following the death of my husband. Pretty much every time I go, I end up in tears. It is so stressful having to deal with one problem after another on my own.

Doors not fitting, cupboard doors falling off, missing trims, missing light fittings, unaligned patio and side doors, damp in main bedroom, sewage smells in bathrooms, water coming out the back of the toilet, patio door handle needed replacing, broken window lock, outside joints have too much or no sealant, bubbling toilets, both shower taps broken.

All in less than a year.

I had a caravan for 25 years until 2021 with no issues and it still looked as good as it did by the end. I will be lucky if the ABI Windermere lasts 5 years.

All the issues above are the result of poor workmanship and poor quality materials; probably thrown together due to demand during lockdown.

It is more telling that ABI no longer stock this model.

I say I am devastated at wasting so much money is an understatement.

So after 11 months of owning this Ingleton I would advise people not to bother with ABI problems after problems with it, some of the first problems have been sorted but new ones just keep popping up, curtain are fading badly, water can get in through cooker hood vent, we have water marks again on the ceiling panel in the bedroom been replaced once already this is just a few of the of the new things wrong, we got the caravan for our holidays but are now not wanting to go to it as all we do is sort problems out every time. It looks like have got a problem caravan best we could hope for is a replacement, come on ABI do the right thing.

Purchased a new ABI Ingleton 14’ x 40’ 2 bedroom in November 2022, we love the layout and really like the colour scheme which we do prefer to the 2023 colour scheme.
I would like to put myself forward for a position of quality control person at the factory as the one that let our though did not have an eye for detail. I understand there is some movement when in transit and accept window, doors, cupboards doors will need adjusting after the van as settled, what I don’t understand is why it left the factory with some of these problems bedroom 2 bad marking on a ceiling board, bedroom door that would not close because the frame was been pushed out by the skirting trim been too long in the hallway, en-suite board joining strip bowing out at the bottom, scratch on mirror which had been fastened on just a bit too low and showed screw holding wood panel on to wall, no silicone along bottom of shower base were it meets the floor, Bathroom, silicone not the best finish I have seen and both toilets keeps filling. Bedroom 1 everything all good, living area and kitchen window handle faulty, kitchen draw does not fit flush with the doors stuck out about 1 1/2 cm, silicon down corner of wall finishes 60 cm short of the floor, joining trim above hall door cut too long, squeak on kitchen floor, carpet in living area a bit too short along one side. When we used the washer and it was on the spin Room radiator started leaking, glass on fire rattles, a lot of nails are used to keep trim on which is fine but a bit of silicone to cover them would of made a lot of difference instead they just stand out. We had to adjust some kitchen cupboard doors and our side door had to be adjusted which is expected. Hopefully ABI have been informed of the problems by our site team who have started to sort some of the problems and have been great so far. I do think with the amount we paid quality control and build should be better.

Bought a brand new abi ambleside in April, door is a fire hazard so difficult to open, would have no chance getting out if there was an emergency, rubbers on cooked buttons have gone inside cooker told it was west and tear , boards coming off walls, cladding dropping have had to have back window of van taken out , cladding fixed. other cladding is loose, been told back window needs to be taken out again as previous workmen dud not out it back properly , this is without a long list of repaid which they have promised to repair , absolutely disgusted and I would not recommend buying a van from them, worst service ever , whoever inspected this van to be fit for purpose should be sacked , this is only a couple of issues we still have

I purchased a residential spec Ambleside in November 2022.Problems listed below:
1. Front door not closing.
2. ALL windows/plus sliding patio doors - small holes in corners, can not keep any heat in van, I am frozen!
3.Flexing in interior walls.
4. Shoddy workmanship all over, pushing main bedroom carpet under wall to bathroom, have had a water leak, bedroom wet through.
5. All internal doors non fitting/cupboards etc.
6. Trims and wall corner trims flicking off on daily basis.
7.guttering leaking or not working.
8. Van drainage..I.e. put the washer on and watch it come up the shower, which overflows anyway.
9. Not fit for winter usage.
10. Customer services promise 2 week before someone will come out..that was back in November, situation now moved to urgent as there has been water leakage damaging bedroom carpet/underlay/potentially floorboards and insulation…waited now 1 month.
What I would like to add is the fact I have been stuck in this van (cost of gas/electric is eye watering as I have sat waiting all this time for the promised ‘’we will sort it out’’….would love to go home for Christmas…just like ABI can do.)for one month, waiting on their customer services promises.
I do hope they take the time to read this and move to exchange this van immediately as there is no way I am putting up with botched or this van being left to deteriorate.
I have been promised they are coming this week, yep so is Christmas, so I would like to thank ABI as an owner of just over 28 days for turning my dream new van into a living nightmare.This is a brand new van and I wish I had read the reviews before swapping my Willerby for a £73,000 defective (and it would seem I am not alone here with my experience) van from a company with no compassion and does aftersales really exist? Reason I say that is because all we are told is ‘’it’s down to scheduling teams’’.

Hello
With regards to my previous review of my problems with the ABI BEAUMONT the date should have read April 2022.
However the problem has worsened as the engineer was supposed to attend today and has cancelled yet again.!!!!!!

Great van sofar .Have had a few snags caused mainly by poor quality control at factory.Easily resolved as I say sofar .
My Beverley was badly damaged in transit with low branches taking off the guttering and badly damaging the front fascia.
Solent Breezes part of Park Holidays say the parts to repair this damage have been on order since hand over day some 3 months ago.The unit has been at the site for some months previous but parts were not ordered until I purchased it.I have had water pouring down the side of my holiday home all this time.Reading some of your reviews I am worried about damp getting in.I just hear the same mantra from the park we are waiting for the parts from ABI.I wonder how much longer I will have to wait.
Serial number 1970933

If customers could see this garbage being delivered, Windows falling out in transit Patio Doors that won't stay in.Toilets coming adrift and caravans being returned for repairs BEFORE they even get to their destination ,As well as exterior Lights FALLING OFF then getting run over by following traffic.Be better off buying a garden shed and putting a bunk and a sink in it

ABI Holiday Homes and the Staff are amazing the service that they supply to our park is over and above I have to give them credit where it’s due from the Team in the office, to the Engineer Andy that completes the warranty claims, you are market leaders in the industry by far, heads and tails above the rest Thank you! From Tattershall Aftersales!

So this is my honest review of an ABI BEVERLEY static caravan 2022 that I took ownership of in August 2022.
Many faults are appearing with this brand new holiday home we purchased for a £50k plus outlay .
1.patio doors are not aligned
2.drawers broken
3.plinths not fitted correctly
4.main door showing daylight at top
5.leaking radiator valve
6.water appearing around base of toilet and thus damp on wooden toilet housing unit
7.fire extinguisher bracket broken
Abi did send someone to repair faulty fire extinguisher and luckily my husband stayed at caravan and asked him to sort some of these faults which he did willingly.
However having stayed at our holiday home this weekend and temperatures falling we decided to put heating on only to discover water leaking from radiator in bathroom and wooden unit behind toilet at bottom of waste is wet.
We are so fed up of phoning and emailing caravan supplier reporting faults on this so called inspected caravan it has not been the enjoyable experience we dreamed it would be!
ABI just say to inform supplier of faults who in turn then inform ABI who send someone to sort out problems when they are working in your area where caravan is sited.
Sorry ABI you charge a lot of money for your caravans and send them out with many faults your inspection team are not doing their jobs properly.
Yes I will inform McDonnell caravans of leaks but how much damage is the water going to do in the meantime?
Wish I hadn’t bought this caravan it’s become another problem to sort out not enjoying it at all at the moment!
Having had a r as nr about ABI and their quality control checks they have now rectified all faults .
I have the caravan now that I thought I was getting thank you ABI I have also altered my star rating accordingly.

After using Microwave in ABI Windermere once it went pop and stopped working, reported to insure, they said contact ABI, I did and ABI said ,must be reported through site, it was, 5 weeks later nothing,the microwave is built in and unusable,very poor service, I have other issues, but not hopefully with the non response to this problem

So we bought a brand new ABI Beaumont October 2020, the thrill of owning it caused a lack of clear vision. We reported a snag list to the park management within the first few weeks, including leaking sinks, slats missing from a bed base, an engineer from ABI fixed the leaks, and whilst the caravan was unoccupied it appears the maintenance team entered and put some slats of wood in the bed frame!! But as time has gone on we have realised that the finish could be much better i.e the kick boards around the base of the kitchen cupboards don't match and certainly underneath the dish washer the board has to be pushed back into place a few times a day.Recently we noticed daylight was showing at the top of the single door, and on looking the door had dropped in the frame, my husband was able to fix this, was it worth paying so much for....on reflection no, beware future buyers.

Worst caravan we have ever owned!!
We bought our Ambleside in 2021 on Parkdean resort Skegness after owning only a few months we noticed damp rising up the walls in the hallway and master bedrooms(no leaks) we reported it to abi has the caravan came with the reassurance of a 5 year warranty and suprise surprise they just pass the book also various other issue including cupboard doors don’t close correctly patio door is a nightmare to lock all electrical fittings either don’t work or the stainless steel has started to rust kitchen tap is fitted the wrong way around.
Overall a beautiful caravan but the support and build quality is shocking let’s hope our insurance company can sort the issues for us

Still waiting on reply. Surprise surprise. 3 days later they have not been in touch with our supplier or direct .
Have given all the information they need. Rubbish customer service.
J. Anderson

ABI Westwood 2020 contd
Still waiting for photographic evidence after your inspector said it was wear and tear what do you have to do to arrange a one on one inspection I am preparing a file complete with photos which I will send to the ombudsman and social media if necessary this is not a threat but after 18 months of patiently waiting for this issue to be resolved. the park have offered to meet me halfway with the costs after an Independent contractor inspected my van and agreed it was not my fault maybe you could pay the other half as I shouldn't be paying anything hopefully you will reply this time .

Emailed asking for some advice on the fixed furniture in my abi elan and within the hour i had all the name of the colours and wood match with numbers.
Very helpful and polite indeed A**

Bought a ABI Beverly September 2021 and overall very happy with it. A few snags were dealt with either by the park or ABI promptly. My only gripe is with the cabinets in both bathrooms. How anyone is expected to be able to get your face over the basins without being a contortionist is beyond me. They need to be a third shorter to leave room to get over the basins. There’s plenty of storage space so this wouldn’t be an issue.