Great experiemce from start to finish. We were given a good price for the quote for insulation, boarding, new loft hatch & folding wooden ladder. The 2 young lads arrived on time on the day of the job... ãã£ãšèŠã
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The team turned up on time, they made sure all areas were protected properly before they started work. They were very courteous and efficient and the standard of work was excellent. The installatio... ãã£ãšèŠã
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Richard Burns and colleague from Access4Lofts Liverpool South, were truly brilliant and professional service, from initial visit to installation. Really helpful with a slightly complicated home situat... ãã£ãšèŠã
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I can highly recommend Access 4 Lofts. They visited my house this morning and my loft ladder glides smoothely and easily up and down. I'm delighted.
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Access4Lofts supply and install loft hatches, loft ladders, boarding, lighting, insulation and shelving so you can use your loft as an easily accessible, useful storage space.
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4.6
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Brilliant team
Brilliant team
Rodrigo on quotation was straight forward.
The team that made the installation were not only efficient, they were actually very nice which makes everything better.
No hidden fees, no surprises
They had a set back on one of the ladder and came back later to fix it without any issues.
2026幎6æ19æ¥
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Access4Lofts ããã®åç
Thank you for your fantastic review!
We're delighted to hear that you found the experience friendly, straightforward and professional from start to finish.
It's wonderful to know that the installation team were not only efficient but also a pleasure to have in your home. We're also pleased that when an issue arose with the ladder, it was resolved quickly and without any hassle.
Thank you for choosing Access4Lofts!
Kind regards,
Access4Lofts Head Office
Loft transformed
Chris (Chelmsford, Essex) boarded our left and installed a new ladder and a breathable membrane. He arrived early, worked all day and ensured I was completely happy with the work before leaving.
2026幎7æ20æ¥
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Access4Lofts ããã®åç
Thank you for your wonderful review!
We're delighted to hear that you're pleased with your loft transformation.
We take great pride in delivering a high standard of service, so your feedback is greatly appreciated.
Thank you for choosing Access4Lofts, and we hope you enjoy making the most of your new loft space!
Kind regards,
Access4Lofts Head Office
Appointment to quote given between 10âŠ
Appointment to quote given between 10 and 12. 13.30 still no rep. Rang office who said they'd call him. He rang me back to say he'd been stuck in traffic on the motorway. So why not ring me and tell me so. Asked to rearrange he said he didn't have access to diary so would call me back when off the motorway. 5pm still waiting!
2026幎7æ17æ¥
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Access4Lofts ããã®åç
We're very sorry to hear about your experience and the frustration caused by the lack of communication regarding your appointment.
Thank you for taking the time to provide your details, which has enabled us to identify the branch involved and begin looking into what happened.
We appreciate how frustrating it must have been to be given an appointment window of 10am-12pm, only to receive no update when this could not be met. Clear and proactive communication is something we expect from our teams, particularly when delays occur, and we're sorry that on this occasion those expectations were not met, causing you inconvenience and uncertainty.
A member of our Head Office team will be reviewing the circumstances surrounding your appointment, including the communication and follow-up provided. We'd welcome the opportunity to restore your confidence in our service and will be in touch to discuss how we can move things forward.
Kind regards,
Access4Lofts Head Office
Amazing job
Our installer was Peter Hazell very professional,very clean and tidy no mess,turned up ontime well prepared, Pete kept me informed ascthe job went along we couldnt be happier
2026幎7æ15æ¥
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Access4Lofts ããã®åç
Thank you for your kind feedback!
Weâre so pleased youâre happy with the installation and that Pete made a great impression!
Kind regards,
Access4Lofts Head Office
Amazing company, Pete was great!
Great company, I would highly recommend Pete from access4lofts! Amazing service from start to finish, he really cares about doing a great job. The work was done in one day, and I now have a usable loft space with lots of storage space. A really great company to deal with.
2026幎7æ1æ¥
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Access4Lofts ããã®åç
Thank you for your fantastic review!
We're so pleased to hear that you're delighted with your new loft storage space.
We'll be sure to pass your kind comments on to Pete. Thank you for choosing Access4Lofts and for recommending us!
Kind regards,
Access4Lofts Head Office
Excellent customer service
Excellent customer service. Very clean, very professional and really happy with our new loft ladders. Would definitely recommend this great 2 person team. Easy from start to end. Very reliable arrived exactly when they said they would for both the quote and the job.
2026幎6æ19æ¥
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Access4Lofts ããã®åç
Thank you so much for your kind review!
Itâs brilliant to hear how happy you are with your new loft ladders and that the whole process felt smooth and straightforward from start to finish.
Thanks again for your recommendation!
Kind regards,
Access4Lofts Head Office
Fitter turned up on time ,worke hardâŠ
Fitter turned up on time ,worked hard (it was an extremely hot day and like a sauna in the loft) explained everything and cleaned up after himself. A very polite nice fitter. Workmanship is tip top. Thanks .
2026幎6æ23æ¥
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Access4Lofts ããã®åç
Thank you for your lovely feedback â we really appreciate you taking the time to leave a review!
Weâre so pleased to hear you were happy with the service, especially working in a loft in those conditions â itâs no easy job! Itâs great to know everything was clearly explained and left clean and tidy.
Weâll be sure to pass on your kind comments about the fitter and their workmanship.
Thanks again for choosing Access4Lofts!
Kind regards,
Access4Lofts Head Office
Tim and Joel did a fabulous job in ourâŠ
Tim and Joel did a fabulous job in our loft, we are really happy with the work 10/10 ,this is a great company to deal with, very polite , and caring, you would never know they have been, all tidy and hoovered up, we would definitely recommend Access for Lofts York.
2026幎6æ23æ¥
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Access4Lofts ããã®åç
Thank you so much for your fantastic review!
Weâre delighted to hear how happy you are with the work Tim and Joel carried out, and that everything was left clean and tidy afterwards. Your comments on their politeness and care mean a lot, and weâll be sure to pass this on to them.
Thanks again for your recommendation!
Kind regards,
Access4Lofts Head Office
Extended loft hatch and wooden ladder
The team extended our loft hatch and fitted our wooden loft ladder.
It was about 3 weeks from quote to installation.
The workers arrived early and the job was completed in 2hrs. Both workers were respectful of our property. They were clean workers and even vacuumed the landing and stairs when they finished.
The ladders are good quality, the workmanship is to a high standard and their customer service is excellent. I was even given a demonstration of how to open and close the loft before they left.
I would highly recommend Acces4lofts to get the job done.
2026幎6æ19æ¥
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Access4Lofts ããã®åç
Thank you so much for taking the time to leave such a fantastic review!
Weâre really pleased to hear that youâre happy with your extended loft hatch and wooden ladder, and that everything from the initial quote through to installation ran smoothly. Itâs great to know the team arrived promptly, worked efficiently and treated your home with care â leaving everything clean and tidy is something we always pride ourselves on.
Weâre also glad the demonstration was helpful and that youâre happy with the quality of both the products and the workmanship.
Your recommendation means a lot to us, and we truly appreciate your kind words. Thank you again for choosing Access4Lofts!
Kind regards,
Access4Lofts Head Office
Jess from access for lofts was one ofâŠ
Jess from access for lofts was one of the most incredible people i have spoken with. Very helpful, kind, understanding, Thank you Jess.
The fitting crew Carl and Dawson were first class, great job, friendly, professional, Tidy.
What a great team to deal with in general ,
Thank you everyone from John, Frome , Somerset
2026幎6æ15æ¥
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Access4Lofts ããã®åç
Thank you so much for your kind words!
Weâre delighted to hear you had such a positive experience with Jess, Carl and Dawson â weâll be sure to pass on your lovely feedback. It means a lot to the whole team!
Kind regards,
Access4Lofts Head Office
Great job
The guys that came to do our job were friendly and professional. Very happy to work around our cats as well. Tidied up after they finished and did a great job with the installation.
2026幎6æ12æ¥
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Access4Lofts ããã®åç
Thank you for your kind feedback! Weâre so pleased youâre happy with the installation and that the team made a great impression!
Kind regards,
Access4Lofts Head Office
I used Dan from Access4Lofts Wigan andâŠ
I used Dan from Access4Lofts Wigan and I couldnât recommend him highly enough! Managed to fit us in on a Saturday for our convenience, was done in a few hours and left the house clean and tidy having hoovered up before they left! Brilliant service!
2026幎6æ13æ¥
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Access4Lofts ããã®åç
Thank you for your great feedback! Weâre so pleased Dan could fit you in and provide such a smooth, tidy service.
Weâll pass your kind comments onâthanks again for choosing Access4Lofts!
Kind regards,
Access4Lofts Head Office
Excellent service
Excellent service! Gino went above and beyond! Highly recommend! Chelmsford branch
2026幎5æ29æ¥
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Access4Lofts ããã®åç
Thank you for taking the time to share your experience!
Thanks again for recommending Access4Lofts, we really appreciate it!
Kind regards,
Access4Lofts Head Office
Loft insulation top up
Jonno from Access4lofts Doncaster did a great job with an insulation top up in our loft. Professionally done at a very reasonable price, and cleaned up afterwards. Definitely recommend.
2026幎5æ28æ¥
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Access4Lofts ããã®åç
Thank you for your feedback!
Weâre delighted to hear that Jonno delivered a professional service and that you were pleased with the quality and value of the work. We really appreciate your recommendation.
Kind regards,
Access4Lofts Head Office
Ontime and Tidy
The boys turned up 10 minutes before installation appointment, covered the floor with protective sheets, cracked on with the works as agreed, completed the works to a high standard and cleaned up after themselves.
They did however damage a lighting cable, which I didnât realise until 17:30 at night, typically a Friday and a bank holiday weekend but I gave the company a call anyway and within around 30 minutes I had a knock on the door with a representative to come and diagnose and repair the issue at the same time.
Sometimes you donât know how good a company unless there are small issues that need addressing, but certainly the aftercare with this company is second to none.
2026幎5æ22æ¥
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Access4Lofts ããã®åç
Thank you for taking the time to share your experience and for your thoughtful feedback.
Itâs great to hear that the team arrived early, protected your home, and completed the work to a high standard while leaving everything clean and tidy. Weâre also very grateful for your understanding regarding the issue with the lighting cable.
While weâre sorry that this occurred, weâre pleased that the local team was able to respond quickly and resolve the issue the same evening, particularly ahead of a bank holiday weekend. Providing responsive aftercare and putting things right promptly is incredibly important to us across the network.
Kind regards,
Access4Lofts Head Office
Excellent service from 2 lovely ladsâŠ
Excellent service from 2 lovely lads .Mason and Brad .From start to finish this company is worthy of 5 stars .I had a new loft hatch ,wooden ladder and 12m2 lifted loft area built .Profession finish and done in 5hours .
Thank you ð Happy customer ð
ref S366DL/101
2026幎5æ21æ¥
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Access4Lofts ããã®åç
Thank you for your great feedback â weâre really pleased to hear youâre so happy with both the installation and the overall experience!
Kind regards,
Access4Lofts Head Office
Had the fitters in this afternoon
Had the fitters in this afternoon. Fitted a new slightly longer loft hatch, ladder & 10sq meters of raised flooring. Very professional and left clean & tidy.
2026幎5æ13æ¥
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Access4Lofts ããã®åç
Thank you so much for this fantastic review! Weâre delighted to hear how happy you were with the overall standard of work. Feedback like this really means a lot to us!
Kind regards,
Access4Lofts Head Office
Fast effecient service
Fast effecient service kept updated at all times, staff knowledgable, polite and respectful. Delivered what they promised. Great customer service
2026幎5æ11æ¥
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Access4Lofts ããã®åç
Thank you for taking the time to share your experience!
Weâre so pleased everything ran smoothly for you and that the team kept you in the loop throughout. Your kind words about the teamâs attitude and approach will mean a lot to them â Iâll be sure to pass this on.
Thanks again for choosing Access4Lofts, we really appreciate it!
Kind regards,
Amber
Exceptional customer service
David from the Leeds branch was one of a number of people I contacted about boarding my loft in York and supplying and fitting a hatch and ladder. When he first visited I was reassured by his professional manner and knowledgeable responses to my many questions. I am quite anxious about having people in my home, and rely quite heavily on these impressions. His quote was higher than others who responded, but I feel it's worth paying more for peace of mind, and in any case the price difference was quite negligible.
I was relieved to be proved right to have asked David, as he was so helpful and kind after I had difficulty. After the work was done to the highest standard, I found I could not manage getting up to the loft. In other circumstances I would have made do with the situation, but I felt that I could approach David to ask if he might have any suggestion. He replied to my e-mail suggesting another visit when it was convenient for me so we could discuss thoroughly. When he arrived he talked through a number of further options that I would not have thought of, and gave his experience and advice again in such a professional manner. Before long the workmen were back again to make changes for me. I could not have been made to feel more at ease despite turning out to be a difficult customer. It is unusual now to have such a good experience from start to finish with a true professional who takes utmost pride in his work, and who has gone above and beyond to ensure I am able to make use of it. I cannot thank David enough.
2026幎4æ24æ¥
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Access4Lofts ããã®åç
Thank you so much for taking the time to share such a thoughtful review!
Weâre absolutely delighted to hear how positive your experience was with David. Itâs especially lovely to know that his professionalism, patience, and willingness to go the extra mile helped you feel at ease throughout the process â particularly given how important that initial trust is.
Itâs fantastic to hear that the work was completed to such a high standard, and that David continued to support you afterwards to make sure the space worked perfectly for you. That level of care and follow-up is exactly what we strive for across the network.
Your kind words really do mean a lot, and weâll make sure David and the Leeds team see your feedback â I know it will be greatly appreciated.
Thank you again for choosing Access4Lofts!
Kind regards,
Access4Lofts Head Office
Hazard
Great service, nice product and Fitter. What a shame he hid the old wood frame with nails sticking out and the old plaster board under the new loft insulation. I was lucky to avoid injury when removing the insulation for a bathroom Fitter. At least if you have a policy to leave your rubbish, please leave it in visible before someone is hurt.
2026幎5æ4æ¥
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Access4Lofts ããã®åç
Thank you for taking the time to raise this, and please accept our deepest apologies for the concern and potential risk this situation caused. We take matters of safety extremely seriously.
We understand that the franchisee for your area has now been in touch, however we wanted to personally reassure you that this has been escalated to Head Office and will be fully reviewed to ensure this does not happen again.
Thank you again for bringing this to our attention â your feedback is important to us and helps us maintain the standards we expect across the Access4Lofts network.
Kind regards,
Access4Lofts Head Office
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