Accommodation.co.uk レビュヌ 

873
•
TrustScore 5段階評䟡の4.5

4.4

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Veverly and Sean exceeded expectation by maintaining contact with me throughout the entire process and keeping me informed at all times. A very rare occurrence I’m finding lately which is greatly appr... もっず芋る

5぀星のうち5の評䟡

I was on a short‑term 3‑month tenancy with Accommodation.co.uk, and throughout that time I’m genuinely impressed with the support Aaron Short and Veverly provided. From the very first interaction, b... もっず芋る

5぀星のうち4の評䟡

I have received excellent service from accommodation.co uk throughout my stay. In particularly their agent Kully Bains. She is very proficent at her job, always making time to deal with any issues t... もっず芋る

5぀星のうち5の評䟡

Nothing but a great experience using these guys, they always liaise quickly between me (the tennant) and the landlord and any issues are always solved and communicated quickly. Thanking Chelsea for h... もっず芋る

䌁業情報

  1. 䞍動産賃貞゚ヌゞェンシヌ
  2. ・
  3. アパヌト賃貞業
  4. 䞍動産管理䌚瀟
  5. 䞍動産鑑定士
  6. 䞍動産業
  7. 䞍動産業者

圓該䌁業による蚘述

Next-generation letting agency that combines the best Local Lettings Agents with industry-leading technology. We’re on a mission to change the rental experience for the better. Through supporting our local agents on the ground, giving landlords their valuable time back, and being there for our tenants when they have an issue. At every stage, we’re putting people first. Web only? That’s just not us. So much more than just a ‘.co.uk’ company, we’re able to deliver a personal service across the UK but with the added advantage of also having great technology behind us.


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4.4

優良

TrustScore 5段階評䟡の4.5

873件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 40に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

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4.4

すべおのレビュヌ

(873)

過去12か月のレビュヌ数: 124ä»¶

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5぀星のうち1の評䟡

After choosing a time slot they had


After choosing a time slot they had provided for viewing , no confirmation email from their side even after the viewing date. I have mailed them back regarding this, no reply. Today morning they have called me back and when I was telling them all this..they literally hang up the call, which I think is not professional at all.

2025幎11月3日
自発的なレビュヌ
Accommodation.co.uk ロゎ

Accommodation.co.uk からの回答

Hi Akhil,
Thank you for your feedback. We’re very sorry for the inconvenience, there was unfortunately a human error on our end which caused the issue with your viewing. This has now been fully resolved, and we’ve put steps in place to ensure this does not happen again.
If you’re still interested in the property, we would be more than happy to rearrange the viewing.
Once again, we apologise for the inconvenience and thank you for your understanding.
Kind regards,
Aaron

5぀星のうち2の評䟡

They need close supervision

I have 2 fully managed lets, but even so this company has to be closely supervised at all times. I've been hugely overcharged for repairs, and they tried to increase the percentage charge after I'd contracted with them only a few months earlier.
In September, one of my properties became available for re-let. I was assured the house would be marketed, and I waited for developments as it's an attractive family home in a nice area with a fair rent. Nothing happened, and the agent contacted me saying there'd been no interest and would I like to reduce the price? I checked all the main marketing websites, and guess what? It hadn't been advertised at all. I pointed this out and the agent corrected it. There were several offers made within just hours. Wouldn't you have thought the agent would think it odd and chase it up herself? The new tenants moved in, and new letting fees were correctly deducted by this firm. But when I checked the invoice, I found I'd also been charged for the cleaning fees which we'd agreed would come out of the previous tenants' deposit!
I've awarded an extra star for the speed and efficiency with which the cleaners were sent in over a weekend, after the delay caused by the marketing debacle.
I'm not saying a flat 'don't use this agency', but you must be prepared to keep a close eye on them.

2025幎10月13日
自発的なレビュヌ
Accommodation.co.uk ロゎ

Accommodation.co.uk からの回答

Hi Mary,
Thank you for taking the time to share your feedback.
As discussed, I’m glad we’ve now had the opportunity to speak directly and resolve the issues you experienced. Your comments have been extremely helpful, and we genuinely appreciate you bringing these matters to our attention so we can continue improving our service.
Scott

5぀星のうち5の評䟡

I’ve had such a great experience with


I’ve had such a great experience with my housing manager, Chelsea. She’s always friendly, professional, and quick to respond whenever I have a question or need help. Chelsea goes above and beyond to make sure everything runs smoothly - from maintenance requests to general communication, she’s always on top of it. It’s so refreshing to have someone who genuinely cares about the residents and takes pride in her work.

Thank you Chelsea for making the whole experience so much easier and stress free 👍

2025幎10月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Dan Butcher Rocks!

Dan Butcher was incredibly efficient and very professional in finding a tenant for our property. He was easy to work with and did everything he said he would, while being flexible enough to allow us to play our part in choosing our tenant.
We would definitely use Accommodation.co.uk again, and especially Dan.

2025幎9月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Helen

Helen, in particular, has been fabulous from the time of viewing to handing me the keys. They're understanding, handy and patient with the way they do business. I strongly recommend them.

2025幎9月29日
自発的なレビュヌ
5぀星のうち5の評䟡

I rented a property in Birmingham for 3


I rented a property in Birmingham for 3 years.

Chelsea, my property manager, was consistently proactive and responsive. Whenever issues arose, she was prompt to help and kept me informed. Any resolutions were carried out smoothly.

Sammy, my lettings agent, was friendly and approachable. She made inspections and routine checks straightforward and stress-free.

Overall, both provided a fantastic experience, would recommended.

2025幎9月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Had a viewing booked for 13:00 at a


Had a viewing booked for 13:00 at a property. Traveled 2 hours to get there to view it and no estate agent was there to show us round. Waiting around 15 minutes before calling the office only to find out the property had already been taken and let to someone else. Had no cancellation email or text letting us know not to waste our time or fuel getting there. Very frustrating and to top it off no apology given.

2025幎8月13日
自発的なレビュヌ
Accommodation.co.uk ロゎ

Accommodation.co.uk からの回答

Hi Elliott,

Thank you for taking the time to share your feedback.
I’m very sorry to hear about your experience and completely understand how frustrating it must have been to travel such a long distance for the viewing.
I’ve checked our records, and I can confirm that an email was sent prior to the appointment to advise that the viewing had been cancelled.
Please accept our sincere apologies for the inconvenience this caused.
Thank you again for your understanding and for bringing this to our attention.

Scott

5぀星のうち5の評䟡

Exceptional service from Aaron

Aaron was absolutely fantastic to deal with — super efficient, responsive, and professional from start to finish. Every query was answered quickly, and nothing was too much trouble. He made the whole process smooth and stress-free, and it was clear he genuinely cared about providing the best experience possible. Highly recommended!

2025幎8月11日
自発的なレビュヌ

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