Accommodation.co.uk レビュー 

873
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Veverly and Sean exceeded expectation by maintaining contact with me throughout the entire process and keeping me informed at all times. A very rare occurrence I’m finding lately which is greatly appr... もっと見る

5つ星のうち5の評価

I was on a short‑term 3‑month tenancy with Accommodation.co.uk, and throughout that time I’m genuinely impressed with the support Aaron Short and Veverly provided. From the very first interaction, b... もっと見る

5つ星のうち4の評価

I have received excellent service from accommodation.co uk throughout my stay. In particularly their agent Kully Bains. She is very proficent at her job, always making time to deal with any issues t... もっと見る

5つ星のうち5の評価

Nothing but a great experience using these guys, they always liaise quickly between me (the tennant) and the landlord and any issues are always solved and communicated quickly. Thanking Chelsea for h... もっと見る

企業情報

  1. 不動産賃貸エージェンシー
  2. ・
  3. アパート賃貸業
  4. 不動産管理会社
  5. 不動産鑑定士
  6. 不動産業
  7. 不動産業者

当該企業による記述

Next-generation letting agency that combines the best Local Lettings Agents with industry-leading technology. We’re on a mission to change the rental experience for the better. Through supporting our local agents on the ground, giving landlords their valuable time back, and being there for our tenants when they have an issue. At every stage, we’re putting people first. Web only? That’s just not us. So much more than just a ‘.co.uk’ company, we’re able to deliver a personal service across the UK but with the added advantage of also having great technology behind us.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

873件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 40%に回答しています

通常1カ月以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(873)

過去12か月のレビュー数: 124件

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5つ星のうち3の評価

Difficulties prior to moving in

Before our tenancy started, we were told that our move in date was preferred to be the 6th of November. But it ended up being the 26th, with not much communication and the reply times were quite slow.

However, since moving in the service from Chelsea and our landlord has been exceptional and things are going very well now.

2026年1月8日
自発的なレビュー
5つ星のうち5の評価

Excellent support from Chelsea, disappointing agency response

I would like to highlight Chelsea’s T. excellent support. She was professional, responsive, and very helpful.
When we had a serious issue with the heating, Chelsea was on holiday. During that time, I contacted the agency many times over several days. Although they answered the calls, no one actually helped. I was repeatedly told I would receive a call back, but no one ever did, and I had to keep insisting. The emergency phone numbers were also not answered at all.
As soon as I contacted Chelsea directly, even though she was on holiday, she acted immediately and resolved the issue. I am giving 5 stars on this occasion purely because of Chelsea’s support. While I am very grateful to her, I am disappointed with the agency’s overall handling of the situation.

2025年12月26日
自発的なレビュー
5つ星のうち5の評価

Excellent

Very smooth process when transferring property management company. Gabriella was quick to action the points I had. Would highly recommend.

2026年1月8日
自発的なレビュー
5つ星のうち1の評価

Avoid

My partner wrote a negative review already to which accommodation responded saying they’d rectify the situation and make sure all the information on the advert was correct. I came across the advert for the property again today and although it no longer says “bills included” it does now say “reduced” even though the price was raised by £50, wouldn’t trust this company at all they change things as and when they please and put blatant lies in their advertisements. Avoid.

2025年12月30日
自発的なレビュー
5つ星のうち1の評価

AVOID ACOID AVOID

This company let my family a house which was cleverly painted fresh to hide the shocking state of the property. The paint job lasted 2 weeks before huge damp patch appears in one room. Water streaming in another room and several windows so bad there was cleaning product in between panes!
Lorna completely blagged her way in securing the lease knowing full well she was letting a house which I eventually had to get environmental health out to. He was shocked at the state of the property and gave a list to Richard who incidentally emails at 6pm on a Friday night just so he doesn’t need to deal with you again

Apparently landlord too poor to fix the property to a decent standard. I had to pay hundreds of pounds out for items she couldn’t afford. We have since heard this is not her only property in Cumbernauld so letters beware!

2025年12月1日
自発的なレビュー
5つ星のうち1の評価

They are a pain to deal with

Not very professional.
'accommodation.co.uk has flagged your review for containing defamatory content.' They tried to take down my review.

2025年10月15日
自発的なレビュー
Accommodation.co.uk ロゴ

Accommodation.co.uk からの回答

Hi Nogonnasay,

Your review was flagged as it does not include any specific details. Unfortunately, without further information, we’re unable to investigate the matter.

If you would like to discuss this further or provide additional details, please feel free to contact me by phone or email:

scott@accommodation.co.uk
0161 768 5355

Kind regards,
Scott

5つ星のうち1の評価

Dishonest and unprofessional

Dishonest and unprofessional - avoid

The property was advertised as all bills included except council tax. During the viewing, Ben (who showed me the house) also confirmed that the bills were included.

Later, John (the owner) contradicted this, saying only the internet was included. When I pointed out the mistake, he ignored my concern and immediately declined my application instead of addressing the misleading information.

This is blatant bait-and-switch behaviour and extremely unprofessional. Do not trust what they advertise or tell you in person.

2025年12月18日
自発的なレビュー
Accommodation.co.uk ロゴ

Accommodation.co.uk からの回答

Hi Alexandros,

Thank you for sharing your feedback. I have looked into this matter further.

The Zoopla advert stated that “the rent advertised is exclusive of utilities but inclusive of high-speed broadband Wi-Fi.” Unfortunately, Zoopla also displayed “Bills included,” which appears to have been added in error by them. For comparison, the Rightmove advert — uploaded using the same software — did not show bills as being included.

The landlord explained this to you at the time and showed you the advert details to clarify the situation. However, following the discussion, the landlord felt it would be best not to proceed with the application.

We have since contacted Zoopla, and the advert has now been updated to prevent any further confusion.

Thank you again for taking the time to raise your concerns.

Kind regards,
Scott

5つ星のうち5の評価

Great experience

Great experience! Dan Butcher was very professional. His personal efforts and involvement from start to finish gave us the assurance we needed and help lighten the stress of putting our house on the market for rental. Thank you Dan

2025年12月11日
自発的なレビュー
5つ星のうち5の評価

Had a really solid experience with…

Had a really solid experience with Accommodation.co.uk from start to finish. Everything was explained clearly, and whenever I messaged or called, someone got back to me quickly. It made the whole process feel a lot less stressful.

They found good tenants faster than I expected and kept me in the loop the whole way through. No hidden costs, no confusing steps — just a smooth, straightforward service. I’d definitely use them again and recommend them to other landlords.

2025年11月20日
自発的なレビュー
5つ星のうち5の評価

I recently used Accommodation.co.uk and…

I recently used Accommodation.co.uk and was genuinely impressed. The whole process was fast and reliable, and I felt looked after from the very beginning. Communication was quick and clear, which made everything so much easier and took away a lot of the usual stress. Overall, it was a smooth experience and I’d happily use them again.

2025年11月20日
自発的なレビュー
5つ星のうち5の評価

5* Service in Manchester

As a landlord based in Manchester, couldn’t recommend enough! They’re fast & reliable! Communication is always clear and they keep me updated without me having to chase. Truly hassle-free service.

2025年11月5日
自発的なレビュー
5つ星のうち5の評価

Breath of fresh air

As a landlord I've been with the company for a few years. Just been allocated a new property manager, Omer, who is excellent. Answers all my questions prompt and with solutions where appropriate. Wasn't sure I was going to stay with the company but will definitely continue with them now.

2025年11月17日
自発的なレビュー
5つ星のうち1の評価

London landlords beware…

I had a very disappointing experience letting a flat in central London. The first tenants were very good with no issues - we had a very good manager Richard who communicated very effectively and was extremely helpful. Things went south after the first 2 years when Richard moved on, the local agent struggled to find tenants and the communication was non-existent with no interim inspections undertaken. The tenants failed to report a leak which led to a repair of thousands of pounds. Even though the agent asked the original tenants to pay for a professional carpet clean when they left (and it looked fine) they failed to ask the same of the next tenants who left the flat in a dirty state and I had to pay £500 for professional cleaning. Missing furniture was also not noted on the check out report. I have continued to receive demands for unpaid council tax and utility bills from when they lived there and the whole experience has been very upsetting. I would never use them again.

2025年6月30日
自発的なレビュー
5つ星のうち5の評価

Good and responsive agent

Dan was a great agent- from initial inquiry to arranging the viewings there was great communication (responsive and efficient). Great showing of property very informative

2025年11月11日
自発的なレビュー
5つ星のうち1の評価

Arranged a house viewing

Arranged a house viewing , had a text and email to confirm.. waited at the property for 40 mins , no one turned up.
Rang and emailed the office multiple times. They could be bothered to get back to me .. then I got a email 20 mins after I left saying thank you for attending your viewing . Absolute joke

2025年11月5日
自発的なレビュー
Accommodation.co.uk ロゴ

Accommodation.co.uk からの回答

Hi Lee,
Thank you for your feedback, and I’m really sorry for the inconvenience and frustration this caused.
I’ve looked into what happened, and the appointment time was updated in our system and you would have recieved this information via email in advance of the appointment.
We’ve now made improvements to the way our system sends updates to ensure this doesn’t happen again.
Once again, I’m very sorry for the experience you had with us.

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