Ace Flights UK ロゎ
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Ace Flights UK レビュヌ 487

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TrustScore 5段階評䟡の4.5

4.7

旅行代理店
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5぀星のうち5の評䟡

We had to arrange alternative flights to get to Australia, due to our flights via the Middle East being cancelled. Molly did a great job in finding us flights that (nearly) matched our original dates,... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Excellent Service from Molly at Ace Flights. Our flight to Australia was cancelled due to the conflict in the middle east. However, Molly very quickly and efficiently found us an alternative flight on... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This is the third time my husband & I have booked with Molly at Ace Flights. The service she provided has always been good however this time it was exceptional. Having to source flights at short no... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Was a bit sceptical at first about using a company that I'd not heard of but will now be using Aceflights again in the future. Molly was so helpful from beginning to end. She found me a good deal for... もっず芋る

䌁業が回答したした

䌁業情報

  1. 旅行代理店
  2. 航空刞代理店
  3. フラむト怜玢サむト
  4. ツアヌ オペレヌタヌ
  5. 旅行情報収集サむト

圓該䌁業による蚘述

Ace Flights Ltd is a leading UK-based travel agency specializing in the sale of flights and holidays. With a team of highly experienced agents and a commitment to providing exceptional service, we are dedicated to making your travel experiences memorable and hassle-free. Our strong affiliation with PTS (Protected Trust Services) ensures that our clients enjoy financial protection, giving you peace of mind throughout your journey. At Ace Flights Ltd, we understand that every traveler has unique preferences and requirements. That's why our knowledgeable agents leverage their extensive sales experience to offer personalized recommendations and tailored itineraries. Whether you're planning a relaxing beach vacation, an adventurous getaway, or a business trip, our agents go above and beyond to craft the perfect travel package for you. As a trusted travel partner, Ace Flights Ltd prides itself on delivering exceptional service, personalized recommendations, and competitive prices. We prioritize customer satisfaction and work tirelessly to exceed your expectations. Whether you're a frequent flyer or a first-time traveler, our goal is to make your journey seamless and unforgettable.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

487件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

I spoke to Molly and she got me a


I spoke to Molly and she got me a flight to Australia for just under £2000 after my Qantas flights were cancelled due to circumstances in the Middle East. She did everything for me. Assistance at airports. Great seats. And she was very patient with me whilst online. Thank you Molly. I couldn’t have done it without you. I will definitely be coming back to you again.

2026幎3月12日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Third time is a charm


This is the third time my husband & I have booked with Molly at Ace Flights.
The service she provided has always been good however this time it was exceptional.
Having to source flights at short notice on alternative routes to avoid the Middle East whilst managing to keep costs and transit times acceptable was a big ask, but she managed it and provided us with several options.
We cant thank you enough for enabling us to make it to Australia for our sons wedding.

2026幎3月12日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Molly saved our day with sorting


Molly saved our day with sorting flights that ensured we got to our sons wedding in Australia in these chaotic times,she went above and beyond.

2026幎3月11日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Very satisfied with Ace Flights UK

Molly, at Ace Flights UK, was very friendly and extremely efficient and helpful. She successfully found a flight to Melbourne for me, one that ticked my boxes - dates, price, avoiding the Middle East because of the war, stopover length etc. And this at a time when the demand for such flights is high. I highly recommend Ace Flights UK. Thank you Molly!

2026幎3月10日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Australian Trip

Kevin was very helpful and very understanding

2026幎3月7日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

First class service

Fantastic service from Kev sorted out our flights in a professional manner would certainly recommend this company

2026幎3月6日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Molly was superb from start to finish

Molly was superb from start to finish, we got a great deal for flights to Sydney business class, all with short stops in between flight, with major airlines. we will use them again for sure.

2026幎3月7日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Molly was so helpful from start to


Molly was so helpful from start to finish and got our family a really good deal to fly to Perth in December. Thank you Molly 😀

2026幎3月7日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Patient help during a time of stress

Kevin went over and above to help me find another flight to Australia when mine was cancelled. I needed very specific dates and he spent a long time searching. I was very tired, stressed and anxious, but he remained patient and polite, as I rejected his every offer! In the end, he found flights that suited me. Thank you for your help.

2026幎3月5日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Flights to avoid Dubai

As the conflict in the Middle East expanded I decided to ask for my Emirates flights via Dubai to NZ to be refunded.
I spent 4-5 hours online searching for new flights to Wellington and found no solutions that worked for me. I did not want to spend long layovers alone in a foreign airport. Sid took this on board and came up with an amazing itinerary which was not too expensive. And with short layovers.
I could not be more grateful. Such a relief. And I have been booked to have assistance which gives me access to bulkhead seats. That is a huge bonus. I’m nearly 80 and suddenly feel grateful to be old!

2026幎3月3日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Stella was incredibly helpful

Stella was incredibly helpful - thankyou!
Typically I would book my own flights online however with the constant changes in prices and availability due to the conflict in the middle east it was very difficult to manage. Stella was very helpful and found us flights that worked for us. I highly recommend and will book with Stella again. Thank you

2026幎3月2日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Molly was extremely helpful even


Molly was extremely helpful even staying late to give us an improved offer

2026幎3月3日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち4の評䟡

Very quick service

Very quick service - Gave Kevin details of our requirements - we were booked through Dubai just over a week after the US/Israel bombing of Iran.
There was a complication in that one of the party was to fly UK>Brisbane>UK and the other two members of the party was to fly UK>Brisbane & Perth>UK.
We all wanted to sit together where possible.
Kevin sorted very quickly at a good price.

Thank you Kevin.

2026幎3月4日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Ace Flights and help from Stella

Having Stella on the end of the phone was a great help she was able to talk me through the procedure and help with any difficulties I had in understanding what to do and there was a few!. Not only that, she sorted me with a great value flight at Very short notice for a family emergency on the other side of the world, so my stress levels were high. I cannot thank Stella enough!
I would recommend ACE Flights Ltd to anyone. I will certainly need Stella`s help in the future when I make my next booking.

2026幎1月30日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち1の評䟡

Don’t piddle with d pirate! My previous good review about Ace


My previous good review about Ace Flights need to b taken down! ASAP please! as I had not then understood how Unhelpful and Bad! This company is!

Like! I still have no idea how much Kevin charged me for his ‘help’ in booking me with my last 6 flights from UK to NZ (I have asked repeatedly for this info and he sidesteps as all Con artists do!) so certainly I was given the same fake runaround as all the other negative reviews mention!

He/ they also give NO refund in flights and NO help on getting visas.

Go! Online with Expedia! Will b my advice to myself ! and any other burnt person by this toxic company who are after all from the same branch as their previous ACE kin?! Long gone down!

This will also now occur! having made that fatal mistake of having piddled with d pirate! Arrgh! 🏎‍☠ Pirate Mary Out!

2026幎1月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent setvice

This is the 3rd time we have booked with Ace Flights and Stella who we spoke to regarding flights was very helpful listened to our requirements and got us what we wanted for our flights to Perth. Thank you Stella

2026幎1月25日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Scotland to Australia

From start to finish Kevin provided a first class service very helpful and informative

2026幎1月12日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Kevin was so helpful and obliging and


Kevin was so helpful and obliging and went out of his way to assist with travel plans and booking.

2025幎11月26日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

It was really helpful talking to Kevin

It was really helpful talking to Kevin. He takes his time sorting out my booking and I’m thankful for him. He was there for me till the end

2026幎1月3日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

5぀星のうち5の評䟡

Bespoke Service

The personalised service we received via phone calls and return calls as promised, and in a timely manner. All emails queries were also addressed promptly.
Every avenue was explored, and Mollie gave us a great flight schedule to suit our needs for a Christmas in Australia with family. I would highly recommend Ace flights to anyone.

2025幎12月14日
自発的なレビュヌ
Ace Flights UK ロゎ

Ace Flights UK からの回答

Hi,

We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.

Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.

Thanks,
Ace Flights Team

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