Both persons I talked to were very knowledgeable. I like that I'm able to give my grandson who doesn't live me an allowance every week and he has his own card which makes him feel special
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Closed account 8/9/26,call every week to see where my kids refund is. They Lie and say 3-5 days,you are scamming children’s money,look at the bbb-hundreds of comments on stealing money
Absolutely amazing program for kids. Get them started early and using credit card and investing… we did small amount. $10 a week. It adds up
I love using the Acorns app to pay my children their allowance. It makes things much easier and teaches them how to use a debit card which is a necessity in today's society! I think it's important tha... もっと見る
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企業情報
当該企業による記述
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
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Closed account 8/9/26,call every week…
Closed account 8/9/26,call every week to see where my kids refund is. They Lie and say 3-5 days,you are scamming children’s money,look at the bbb-hundreds of comments on stealing money
Great app to use to keep your child with money
I like the way i can keep track of what my child spends and let them save money at the same time
Make easy to separate my money with…
Make easy to separate my money with the kids money and make easy they can be happy and is the motivation the kid and that’s good for me. I open the account and I was not longer using the same email, but I got access finally just now and another using another email and I got, access, again and I have a good spirit with It
Never again - find a local bank or just use cash
Just find a brick and mortar bank that offers accounts for children. Or stick to cash. This service is not worth the headache or the subscription fee. The debit card does not work consistently, even with adjusted parental controls. There is usually a 50% chance that the card will decline despite having sufficient funds, and I will end up needing to cover the purchase. One recent example, my child was attempting to purchase a video game. The charge would not go through the card, despite the test/verifying charge of $1 from the company going through. I had to cover the purchase myself, again. In those instances, your only option is to transfer the money back to your parent wallet in the app. There is no function, on the app or website, that allows you to transfer your money out of Acorns to refund yourself should you have to cover a child’s purchase. Acorns requires you to email customer support to initiate those types of transactions. Emails take days to get a response, and refunds take even longer. Recently, my child had saved up a large amount of money for a bike in his Acorns savings account. When he went to use the money, surprise, debit card did not work. I covered the purchase, and emailed Acorns Early support to initiate the refund to my bank account. I did not need or want such a large sum sitting in the parent wallet not collecting interest. We are now going on 3 weeks, 8 email threads, and 3 support calls, and my refund is nowhere to be seen. Their support team also does not have a secure portal for sending financial information. They have asked me more than once to send sensitive financial information (bank statements, account numbers) to them via unencrypted email. When I have asked if there is a more secure way to send these, I am told no. At this point, I am canceling my account and reporting Acorns Early to my bank.
Great kids card
Both persons I talked to were very knowledgeable. I like that I'm able to give my grandson who doesn't live me an allowance every week and he has his own card which makes him feel special
User experience
Absolutely amazing program for kids
Absolutely amazing program for kids. Get them started early and using credit card and investing… we did small amount. $10 a week. It adds up
We love Acorns Early for our 11 yo…
We love Acorns Early for our 11 yo daughter. It has helped her with responsibility and it is reassuring to not have her carrying cash or misplacing money
I love the fact that I can instantly…
I love the fact that I can instantly add money to my Grandson's card and see his transactions!
App is easy to use
Just don't do it
Acorns is fine for younger children. Once your child reaches a certain age & is more responsible with their money, they should allow parents to set limits but they don't. They have predetermined limits that you have to follow. And don't get me started on closing the account. I've been dealing with customer service since September 19th to get my daughter's almost 500$ transferred to her new account & this one closed. I keep being told 5/7 business days but it's obviously been longer than that. Don't do it. Just get your child a capitol one account & be done with it.
I was a longtime GoHenry customer…
I was a longtime GoHenry customer before it became Acorns Early, and I'd never had money go missing until now.
On October 1, 2026, I transferred $410 into my Acorns Early parent account, then moved it to my daughter's account. When she tried to move $300 into her savings, the app glitched. After reopening it, the $300 was gone from her balance and transaction history.
I contacted support right away. Two separate representatives confirmed that Acorns' system still shows the $300, even though neither of us can see or access it. I sent the requested screenshots, and the case was escalated.
As of October 8, it's still unresolved. I understand glitches happen. What bothers me is how it's been handled: unanswered emails, inconsistent communication, and repeated assurances that it's "being worked on" with no real update or timeline. I've had to chase them every time, over money they've already confirmed is in their records. Meanwhile, my daughter hasn't been able to touch her own $300 for a week.
I've contacted my bank about dispute options and am considering a complaint to the Consumer Financial Protection Bureau.
When a company holds your money, accountability and clear communication aren't optional. After years as a customer, I'm leaving Acorns Early. The glitch didn't break my trust, their response did.
Other parents should know what to expect if something goes wrong with their child's money.
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