AcudocX Pty Ltd レビュー 270

AcudocX Pty Ltd からの回答

2025年8月2日

Thank you! The perfect review :)

AcudocX Pty Ltd からの回答

2025年7月12日

Thanks for your feedback, and I'm sorry to hear about your frustration. I’ve checked your job and can confirm it was completed by William two days ago, which means it was delivered within 24 hours of submission.

Please check your inbox (and possibly spam folder) for the email from AcudocX. If it’s still not visible, feel free to contact us directly and we’ll resend it right away.

We’re always happy to help resolve urgent issues quickly. For future reference, reaching out to us via phone or email gives us a chance to assist you sooner.

Kind regards,
Dylan
AcudocX Support

AcudocX Pty Ltd からの回答

2025年7月12日

Thanks so much for your kind words! We're really glad to hear you found the translation accurate and helpful. We'd love to support you again in the future—thanks for recommending us.

All the best,
The AcudocX Team

AcudocX Pty Ltd からの回答

2025年7月12日

Thank you for the 5-star rating! We're so pleased to hear you found the service brilliant and the response time swift. That’s exactly what we aim for.

AcudocX Pty Ltd からの回答

2025年7月12日

Thanks for the great review! We’re thrilled we could help you get your translation done in time—especially for something as time-sensitive as picking up a hire car. That’s exactly the kind of outcome we aim to deliver.

Safe travels,
The AcudocX Team

AcudocX Pty Ltd からの回答

2025年7月12日

Thank you so much for the lovely feedback! We're really glad to hear you had such a quick and helpful experience with us. Your recommendation means a lot.

All the best,
The AcudocX Team

AcudocX Pty Ltd からの回答

2025年7月5日

Thanks for your feedback! We're really glad to hear you found the service easy and convenient. That's exactly what we aim for.

Just to clarify, AcudocX is the platform that enables certified language professionals to offer their services directly to customers. Translators or agencies set their own prices on our platform.

That said, we understand that price is an important factor. Our aim is to ensure customers receive fast, secure, and accurate certified translations while also supporting qualified professionals who meet national standards. If you have suggestions on how we could improve or better meet your expectations, feel free to reach out to us at support@acudocx.com.

Thanks again for using our service!

AcudocX Pty Ltd からの回答

2025年7月5日

Thanks so much for your kind words. We're thrilled you found the service quick and excellent. It's great to know you would recommend us, and we truly appreciate the support.

AcudocX Pty Ltd からの回答

2025年7月5日

You're very welcome. We're glad we could help with your AFP check for the visa application. Wishing you all the best with the next steps, and feel free to reach out if you need anything else.

AcudocX Pty Ltd からの回答

2025年7月2日

Thank you for the calls. I'm glad it worked well for you! Please share with your friends/community :)

AcudocX Pty Ltd からの回答

2025年7月2日

Thank you for your kind words! We’re so glad to hear that the process was quick and easy for you. We look forward to helping you again in the future.

AcudocX Pty Ltd からの回答

2025年7月2日

Thanks so much for the positive feedback! We’re happy to hear the service met your expectations.

AcudocX Pty Ltd からの回答

2025年7月2日

ขอบคุณมากค่ะที่ไว้ใจใช้บริการของเรา! ยินดีให้บริการอีกในอนาคตนะคะ
(Thank you so much for trusting our service! We look forward to helping you again.)

AcudocX Pty Ltd からの回答

2025年5月24日

Thank you for sharing your experience! We're glad that you were pleased.

AcudocX Pty Ltd からの回答

2025年7月2日

Thank you for your feedback—we take accuracy very seriously and are always looking to improve. If you’d be open to sharing more details, we’d love the opportunity to look into this and make it right.

AcudocX Pty Ltd からの回答

2025年7月2日

We really appreciate your review. It's great to know you were happy with the service and turnaround time.

AcudocX Pty Ltd からの回答

2025年5月8日

Thank you for taking the time to share your feedback.

We’re genuinely sorry to hear about your payment experience and the inconvenience it caused. While we’re pleased to hear that our customer service and translator support were helpful, we understand how frustrating it must have been to deal with delays and confusion around payment status and order notifications.

We’re currently in the process of upgrading our payment system to ensure faster, more reliable updates and to eliminate issues like the one you encountered. We also appreciate your note on communication delays—this is something we’re actively working to improve, including better tracking of order progress and clearer notifications for all parties involved.

We’re committed to providing affordable certified translations without compromising on quality or transparency, and feedback like yours helps us grow and refine our platform. Thank you again for raising these concerns, and for giving us the opportunity to improve.

If you have any further questions or suggestions, feel free to reach out directly—we’d love to hear from you.

— Dylan J Hartmann
Founder, AcudocX

AcudocX Pty Ltd からの回答

2025年7月2日

Thank you for your great feedback! We're so pleased to hear the translation met your expectations. Speed and accuracy are what we aim for—glad we delivered on both.

AcudocX Pty Ltd からの回答

2025年4月30日

Thank you so much for the great feedback!
We’re thrilled to hear that you found the service fast, affordable, and easy to use. At AcudocX, we’re all about taking certified translation to the next level—making it simpler, smarter, and more accessible for everyone. We truly appreciate your support!

AcudocX Pty Ltd からの回答

2025年4月30日

Thanks so much for your kind words!
We’re delighted to hear you found the website easy to use and the service quick and efficient. Making certified translations fast and hassle-free is exactly what we aim for. We really appreciate your support!