No doubt about it, I like you guys a lot. One of the few companies I can suffer subscriber e-mails from. Helpful free information, the option to be notified when items comes back into stock and promp... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to... もっと見る
企業が回答しました
Everything worked as expected. Fortunately I had the part number, so it was easy. My question is, should it be remarkable that it all worked as expected - the correct part delivered promptly, for... もっと見る
I ordered at the end of the year, was called - which is amazing in itself and told politely out of stock and not available until 6th Jan. This was great customer service. Then a week later the p... もっと見る
企業情報
AIMS Industrial Supplies について
当該企業による記述
AIMS Industrial Supplies is an industrial supplies store based in Sydney.
We offer a wide range of industrial supplies including Power Transmission, Stainless Steel Fasteners, Hand Tools, Drill Bits, Taps & Dies, Material Handling & Storage, Motors, Hose & Fittings, Safety, Personal Protective Equipment and more.
連絡先
108 Ashford Avenue, 2214, Milperra, NSW, オーストラリア
- 02 9773 0122
- customerservice@aimsindustrial.com.au
- aimsindustrial.com.au
4.4
優良
1353件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
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Not all items supplied
I ordered 3 drill bits but have only received 2.
I have emailed and messaged the company several times asking for an update or information but they have not answered my requests about the 3 drill bit. Hopefully I can get a refund if they are unable to deliver the item.
2025年2月19日
AIMS Industrial Supplies からの回答
Hi Peter,
Thank you for bringing this to our attention.
We sincerely apologise for the inconvenience.
After reviewing the details, we found that two separate orders were submitted—one through eBay and the other through our website, which caused the confusion. Apologies for the oversight and any frustration this situation may have caused.
I understand that you have already spoken with one of our Customer Service representatives, who has clarified the status of the remaining drill bit. We hope this clears up the situation.
Should you need further assistance, please don't hesitate to reach out to us. Thank you for your understanding.
Great product and quick delivery…
Great product and pretty quick delivery and at a good price
2025年2月17日
I bought some 316 SS welding sticks
I bought some 316 SS welding sticks. They are excellent...no more than I would expect from AIMS. I wanted another product but while excellent quality was a bit pricey. Keep a watch on your prices AIMS. There is a lot of competition out there!
2025年2月17日
Prompt and Clear communication.
Prompt and Clear communication.
Website also functioned well
2025年1月24日
Good Service
2025年1月23日
Product availability
Product availability
Product was shown as available and in stock, it was not resulting in delay receiving order
2025年1月24日
AIMS Industrial Supplies からの回答
Hi Kathryn,
Thank you for your feedback, and we sincerely apologise for the inconvenience.
Please know that we are taking immediate steps to improve our stock accuracy to prevent this from happening again in the future.
We truly appreciate your understanding and patience.
Very quick efficient service
Very quick efficient service, and competitively priced. We will be using again.
2025年1月20日
AIMS easy to purchase from & good prices
AIMS made finding the product I wanted very easy , there prices are competitive and there communication regarding shipping was excellent
2024年12月23日
A very good store with a great range of…
A very good store with a great range of products to keep things running smoothly
2025年1月7日
locks came fast and quick
2025年1月6日
Professional service + quality items 💯🎯…
Professional service + quality items 💯🎯 thank you ‼️
2025年1月5日
Quality product at great price
Quality product at great price. Belts arrived in post in a few days.
2025年1月5日
Large range but watch the postage!
Excellent communication and knowledgeable staff, great range of stock, fast shipping. Only problem I have noted is that they sometimes charge far too much for postage. I recently purchased a few small items that costed them a few dollars to post in a small envelope and they hit me up for around $18 postage. I requested a refund on the postage difference on the order note, but received no reply about it or refund. Update: After contacting AIMS they refused to refund me the difference owing on the postage, claiming that they have standard fees regardless of weight or size of item. I have since found another company that sells the same products more cheaply and can ship at reasonable rates.
2025年1月6日
自発的なレビュー
AIMS Industrial Supplies からの回答
Thank you for your feedback, and we’re glad to hear you were happy with our service overall.
Could you please send us an email or give us a call with your order details so we can look into the freight charge and resolve this for you?
Unfortunately, I’m unable to locate your order with the information provided here.
We’ll make sure to sort this out as quickly as possible!
Thanks a lot AIMS
Thanks a lot AIMS. I could not find these drive rollers for my wire feed drive any place in the USA. Found them on the internet and they were at a great price. Even with the cost of shipping the total was less than I would have paid elsewhere. I was kept upto date about my order and shipping tracking. Thanks again I really appreciate it and will be looking at your products in the future.
2024年12月24日
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