Airbeas Travel UK  レビュー 151

Very disappointing experience with Airbeast Travel. They first sent a reservation and said the ticket was confirmed, asking us to make payment immediately, which we did. After payment, they repeatedly assured us the ticket was confirmed and would be delivered within 24 hours, then by 3 PM, then after the weekend. Finally, on Monday, they said the ticket was not available unless we paid more money.

What is more unfair is that no tickets were issued in our names, yet they still asked for £75 per person as an administration fee. The whole experience felt misleading with false promises and unfair charges. Please be cautious before booking.

It was a wonderful customer service experience from Maggie Grace of Airbeas Travel for my upcoming trip to Hong Kong. I really impressed how she dealt my booking and managed to facilitate all my desires. I was looking a trusted travel agent for all of future trips. Thank you.

Your have locally & international best quality services & your customer care team more so Mr Alex Taylor doing nicely and your travel services such as flights prices are one of the lowest prices as compared to other Travel agencies, continue with such nice service,thank you

The staff is very friendly and helpful. Their communication by phone and email regarding any changes off booking is excellent
I will recommend them to my family and friends

Very helpful and informative agents indeed.

Very helpful & patient

Good service and excellent staff communication

I was contacted numerous times by Alex and Jetti . Alex was very good understanding my choices of flights. He offered me many flights until he found one that was suitable for me. I thanked him for putting up with me. Excellent experience booking a flight with Airbeas. I would happily recommend to my friends and family.

My British Airways return flight to Malaysia involves a direct flight outbound but a stopover at DOHA inbound. With the geopolitical situation in the Middle East, it was not certain I could be back in UK on the booked day which is important to me. Unfortunately, unknown to me, the inbound flights (KL-DOHA & DOHA-London) were not BA flights but a codeshare flights. This means I would be flying on a Qatar plane . BA has already suspended all flights to DOHA but my flight was not operated by BA.

Alex (Airbeas Travel) helped me to cancel my flights and secured me a credit to be use for my journey which is now postposed. The initial personnel at Airbeas were unable to help me but eventually esculated the problem to Alex who resolved the problem for me with 24 hours.

Thank you, Alex!

Thank you Joy Taylor for dealing with my flite very polite very clear very secure flite thank you very much I recommend joy Taylor to all thank you very very much xxxxxx

Great service offered happy about it

Jitty very helpful and clear and precise

Neo from start to finish has been amazing, even when I was stressed, Neo’s calm professional attitude was refreshing. I would 100% use Airbeas again. I can’t thank Neo enough for all his help, he is a star ⭐️ even called me when I got to the airport to check everything went smoothly xxx

Brilliant service sorted my tickets on time

the agent Maggie Grace was very help full and efficient
happy with the service provided

I have a good experience with Airbeas Travel . They guide me about my ticket and travel arrangements. Very helpful team they have . I m really impressed with their service. Specifically Sheran and Joe Taylor . Thanks

I’ve been absolutely delighted with the service from Airbea, especially the Whats App method of contact, which makes organizing flights and ticket changes so easy, smooth, and completely stress‑free while I am in other countries.

A very special thank you to Jitty, who has been unbelievably kind and helpful over the last year with all my travel plans. Whenever my plans changed, even at short notice, Jitty always went the extra mile to find new tickets at a reasonable rate and handled everything quickly, cheerfully, and professionally through the Whats App set‑up.

It’s so refreshing to find such warm, reliable, and personal support, and I truly appreciate all the help, patience, and positive attitude. I highly recommend Airbea to anyone looking for friendly, efficient, and genuinely caring travel assistance. all the best will be in touch again

Its operato,r ALex, was clear and helpful, answering all my queries promptly.

He took the time to find a travel solution for me after knowing my requirements.

Staff Eva Johnson , helped me for the check in do as quick and best, she call me and help to do this fast much appreciated for her and Airbeas Travel team in UK.

Thank you
John Pradeesh

I wish I could rate this Travel agent in negative
Not even a single star is deserved

Very bad service and feels that not legit at all
Had a very bad experience and reported to fir trade too
Feel sorry for the staff

I would advice to avoid it completely

J Alex