Ajax Systems レビュヌ 

11,776
•
TrustScore 5段階評䟡の5

4.8

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

We had an issue with one of the sensors: the battery was empty after only 3 months They were changed immediately but after another 3 months it was the same After contacting technical support they... もっず芋る

5぀星のうち5の評䟡

"" Una pecca che ho riscontrato Ú che la centrale nell'inserire l'impianto, NON tiene conto se nell'espansione filare c'Ú un contatto aperto (rosso) e quindi lo dovrebbe segnalare. Problema evidenzia... もっず芋る

5぀星のうち5の評䟡

Nous avons installé Ajax depuis maintenant 6 mois dans notre maison. Nous utilisons la centrale avec les capteurs d'ouvertures, les détecteurs de mouvement, d'incendie, et les sirÚnes intérieure et ex... もっず芋る

5぀星のうち5の評䟡

Das gesamte System arbeitet seit der Installation gleichermaßen zuverlÀssig wie unaufdringlich! Die App ist extrem schnell und performant. Es gab noch nie Fehlalarm, obwohl Ajax nachweislich sehr sens... もっず芋る

䌁業情報

  1. 防犯グッズ店

さたざたな倖郚゜ヌスから提䟛された情報

Ajax alarm system — The most awarded wireless security system in Europe


連絡先

4.8

優良

TrustScore 5段階評䟡の5

1䞇件のレビュヌ

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4.8

すべおのレビュヌ

(11,776)

過去12か月のレビュヌ数: 1,651ä»¶

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5぀星のうち5の評䟡

Ottimo prodotto e assistenza

Prodotto facile da installare ed configurare.
Sono risucito a collegare anche videocamere di un altro produttore grazie al supporto tecnico.
Tra l'altro hanno risposto molto velocemente.
Ottimo!

2026幎8月3日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Ciao Stefano!

Grazie mille per la tua splendida recensione! Siamo felici di sapere che hai trovato il sistema facile da installare e configurare. È un piacere sapere che il nostro supporto tecnico ti ha aiutato a collegare anche le videocamere di un altro produttore e che hai apprezzato la rapidità delle risposte. Grazie per la tua fiducia!

Cordiali saluti,
Max Brin

5぀星のうち5の評䟡

Excellent

Excellent ! we are a french company in New-Caledonia, have had a problem of connection due to a former employe and the ajax support was perfect ! calm, comprehensive and give us the good answers step by step ! thank you !

2026幎8月3日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello Taillandier!

Thank you for your wonderful review! We're delighted to hear that our support team was able to help your company resolve the account access issue smoothly. It's great to know that you appreciated the calm, thorough, and step-by-step guidance provided throughout the process. Your kind words and trust mean a great deal to us. Thank you for choosing Ajax!

Best regards,
Max Brin

5぀星のうち5の評䟡

Excellente expérience avec Ajax Systems

Excellente expérience avec Ajax Systems.
Suite à un problÚme de connexion à mon compte associé à ma centrale Ajax, j'ai contacté le service technique par email. J'ai été agréablement surpris par la réactivité de l'équipe, d'autant plus que ma demande a été effectuée un dimanche.
Les réponses ont été rapides, précises et personnalisées. Le support m'a guidé étape par étape jusqu'à la résolution complÚte du problÚme. C'est rassurant de pouvoir compter sur une assistance aussi efficace lorsque l'on utilise un systÚme de sécurité.
Je recommande Ajax non seulement pour la qualité de ses produits, mais aussi pour l'excellence de son service aprÚs-vente.

2026幎8月2日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Bonjour Sébastien!

Merci beaucoup d'avoir pris le temps de partager votre expérience ! Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous accompagner efficacement et résoudre votre problÚme de connexion, même un dimanche. C'est un plaisir de savoir que vous avez apprécié la réactivité, les explications détaillées et le suivi jusqu'à la résolution complÚte de votre demande. Votre confiance et votre recommandation nous touchent énormément. Merci d'avoir choisi Ajax !

Cordialement,
Max Brin

5぀星のうち4の評䟡

Great system

Great system, user friendly, very good quality of video. One big improvement to make (for my case): an app for the iPad.

2026幎8月2日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello!

Thank you for your great review! We're delighted to hear that you appreciate the system's ease of use, overall quality, and video performance. We also appreciate your suggestion regarding an iPad app. Feedback like yours is important to us, and we'll make sure it is shared with our development team for consideration.

Thank you for your trust and support!

Best regards,
Max Brin

5぀星のうち5の評䟡

Facilité d’installation et SAV


Facilité d’installation et SAV performant

2026幎8月2日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Bonjour Robert!

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous avez apprécié la simplicité d'installation de votre systÚme ainsi que la qualité de notre service aprÚs-vente. Votre satisfaction est notre plus belle récompense. Merci pour votre confiance !

Cordialement,
Max Brin

5぀星のうち5の評䟡

Le systÚme est de grande qualité

Le systÚme est de grande qualité : les équipements mais aussi l’application sur iPhone pour gérer l’alarme vraiment au top (souvent mise à jour, simple, permet de programmer des automatismes..). Beaucoup de systÚmes différents, j’aime surtout le détecteur de vibration (alerte avant d’avoir sa porte cassée !

2026幎1月2日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Bonjour !

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez la qualité de nos équipements ainsi que les fonctionnalités de l'application Ajax. C'est un plaisir de savoir que vous profitez des mises à jour réguliÚres, des automatisations et des différentes solutions de protection, notamment du détecteur de vibration. Merci pour votre confiance et votre recommandation !

Cordialement,
Max Brin

5぀星のうち5の評䟡

En, hoe is het nu??

Nu, ruim anderhalf jaar later, heb ik weer, voor wat vragen m.b.t. settings, contact met Ajax Systems in Oekraïne.
En de service is nog steeds niet veranderd.
Een service die 24/7 in de lucht is. En snel, ook in het weekend, uitgebreide en persoonlijke antwoorden en tips geeft.
En je uitnodigt om voor elke vraag weer contact op te nemen.
Alleen hiervoor zou je al een Ajax camera kopen.....

2026幎8月1日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hallo!

Hartelijk dank voor uw geweldige review en voor uw blijvende vertrouwen in Ajax! We zijn erg blij om te horen dat u ook na anderhalf jaar nog steeds dezelfde snelle, persoonlijke en deskundige ondersteuning ervaart. Het is fantastisch dat ons supportteam u, ook in het weekend, met duidelijke antwoorden en praktisch advies heeft kunnen helpen. Uw waardering en aanbeveling betekenen enorm veel voor ons. Bedankt!

Met vriendelijke groet,
Max Brin

5぀星のうち5の評䟡

Fast and good service

2026幎7月30日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello!

Thank you for your positive review! We're delighted to hear that you were satisfied with the speed and quality of our service. Your support means a lot to us and motivates us to continue providing the best possible experience.

Best regards,
Max Brin

5぀星のうち5の評䟡

Ajax? - never heard of them...

Had not heard of the brand but it was recommended by a local alarm company.
Can use app, fob or keypad to arm/disarm.
Very neat and 6 months in, seems to work perfectly.

2026幎7月31日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello Dave!

Thank you for your wonderful review! We're delighted to hear that Ajax has lived up to the recommendation and that your experience over the past six months has been so positive. It's great to know you find the system easy to use, whether through the app, key fob, or keypad, and that everything has been working flawlessly. Thank you for your trust and support!

Best regards,
Max Brin

5぀星のうち5の評䟡

589194147


تاكا
589194147

2026幎7月31日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello!

Thank you for your feedback and for choosing Ajax. We truly appreciate your trust and support. Your satisfaction means a lot to us and motivates us to keep improving our products and service.

Best regards,
Max Brin

5぀星のうち5の評䟡

Satisfacción

En esta ocasión, ha sido perfecta, pero sigo a la espera de activar un usuario que tenemos y aún no hemos podido utilizarlo

2026幎7月31日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

¡Hola Eduardo!

¡Gracias por compartir tu experiencia! Nos alegra saber que la atención recibida en esta ocasión ha sido perfecta. Lamentamos, sin embargo, que todavía estéis esperando poder activar ese usuario. Si el inconveniente persiste, no dudéis en responder al caso de soporte para que nuestro equipo pueda continuar ayudándoos hasta resolverlo por completo. Agradecemos vuestra paciencia y confianza.

Un cordial saludo,
Max Brin

5぀星のうち4の評䟡

Reliable system and great app (minor mounting advice)

​I have been using the Ajax system (hub, keypad, and three motion sensors, including one with a built-in photo camera) and overall my experience has been very good.
​Pros:
​Reliability & Security: The system operates smoothly and immediately alerts me to any unusual events, such as the main unit being unplugged from power or a low battery.
​App: Extremely clear, stable, and easy to use.
​Mounting tip (the only drawback):
The included adhesive tapes feel very strong at first, but after 3–4 months, my sensors fell off the wall. I strongly recommend mounting them using screws right from the start.
Despite this minor detail, the equipment is top-notch and highly recommended. Also, be careful during installation, as a small piece of the rear cover flap chipped off because the plastic is a bit brittle.

2026幎3月1日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello Michal!

Thank you for your detailed and thoughtful review! We're delighted to hear that you're happy with the reliability, security, and ease of use of your Ajax system and app. We also appreciate you sharing your installation experience. Your feedback regarding the adhesive tapes, screw mounting, and the rear cover is valuable and will be shared with our team. We recommend following the installation instructions and using the appropriate mounting method for your specific device and surface.

Thank you for your trust and for recommending Ajax!

Best regards,
Max Brin

5぀星のうち5の評䟡

I've had the Ajax alarm system and


I've had the Ajax alarm system and doorbell installed for many years. If I ever have an issue the support team are super responsive and really helpful and always suggests a fix to the issue with clear instructions. I genuinely wouldn't use any other system - its great in every aspect.

2026幎7月30日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello James!

Thank you for your fantastic review and for trusting Ajax for so many years! We're delighted to hear that you've had such a positive experience with both your alarm system and DoorBell. It's especially rewarding to know that our support team has been able to provide fast, helpful assistance with clear guidance whenever you've needed it. Your loyalty and kind words mean a great deal to us. Thank you for choosing Ajax!

Best regards,
Max Brin

5぀星のうち5の評䟡

Qualità, affidabilità e semplicità

Dopo aver valutato diversi sistemi di sicurezza, ho scelto Ajax e, alla fine, ho realizzato un impianto completo per la mia abitazione.
La qualità costruttiva dei dispositivi Ú davvero elevata, l'app Ú intuitiva e molto curata, e l'installazione Ú risultata semplice grazie alla procedura guidata. Ho installato volumetrici, sensori a tenda, sensori di apertura, rilevatori di fumo e monossido di carbonio, sirene, DoorBell e Hub 4G, creando una protezione sia perimetrale che interna.
Uno degli aspetti che ho apprezzato di più Ú la possibilità di personalizzare il sistema in base alle proprie esigenze. Ad esempio, di notte posso attivare solo la protezione perimetrale, continuando a muovermi liberamente in casa.
L'unico "difetto" Ú che, iniziando ad aggiungere componenti, Ú facile lasciarsi prendere la mano perché il catalogo Ú davvero ampio. Alla fine ho speso più di quanto avevo previsto, ma oggi ho un impianto che mi trasmette molta tranquillità.
Spero di non dover mai verificare sul campo la sua efficacia, perché significherebbe che qualcuno ha tentato di entrare in casa. Ma sapere di avere un sistema così completo mi fa dormire decisamente più sereno.
Per la mia esperienza, Ajax Ú un prodotto di alto livello e lo consiglio senza esitazioni a chi cerca un sistema di sicurezza moderno, affidabile e ben progettato.

2026幎7月31日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Ciao Daniele!

Grazie mille per aver condiviso una recensione così dettagliata! Siamo davvero felici di sapere che, dopo aver valutato diverse soluzioni, hai scelto Ajax e che il sistema soddisfa pienamente le tue aspettative. È un piacere sapere che apprezzi la qualità dei dispositivi, la semplicità di installazione, la flessibilità delle configurazioni e la possibilità di personalizzare la protezione in base alle tue esigenze quotidiane. Il tuo entusiasmo e la tua fiducia sono una grande motivazione per tutto il nostro team. Ti auguriamo di non dover mai mettere alla prova il sistema in una situazione reale e ti ringraziamo sinceramente per la tua raccomandazione!

Cordiali saluti,
Max Brin

5぀星のうち5の評䟡

The system is relatively affordable

The system is relatively affordable, easy to set up. It has great adaptability to many different environments and user needs.
The components are qute solid and easy to maintain. The dedicated radio connection is sufficiently powerful to be operated without interference or degradation also at a distance from home. The app is simple and reliable; it's easy to add or remove elements at any moment.

2026幎7月31日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello Flavio!

Thank you for your detailed and thoughtful review! We're delighted to hear that you find the Ajax system affordable, easy to set up, and adaptable to different environments and needs. It's also great to know that you appreciate the quality of our devices, the reliability of the radio communication, and the simplicity of managing your system through the app. Your feedback and trust mean a lot to us. Thank you for choosing Ajax!

Best regards,
Max Brin

5぀星のうち5の評䟡

Excellent After-Sales Support

I am very satisfied with AJAX’s after-sales service. The team was very professional and attentive. They responded quickly, listened to my concerns, and resolved my issue with clear explanations. The customer support is excellent. I highly recommend AJAX.

2026幎7月30日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello Loïc!

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with our after-sales support. It's great to know that our team was able to respond quickly, provide clear explanations, and resolve your issue professionally. Your recommendation and kind words mean a great deal to us. Thank you for your trust!

Best regards,
Max Brin

5぀星のうち5の評䟡

Great support

In the initial setup of the product, for some advanced parameters, support answered perfectly and we found the solution together that better fits configuration needs, even if my first time with it.

2026幎7月31日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello Manuel!

Thank you for your excellent review! We're delighted to hear that our support team was able to help you with the advanced configuration of your system and work with you to find the solution that best suited your needs. It's especially rewarding to know that your first experience with Ajax was such a positive one. Thank you for your trust!

Best regards,
Max Brin

5぀星のうち5の評䟡

Ottimo prodotto che mi da tranquillità

Ottimo prodotto che mi da tranquillità. Sarebbe perfetto se si potesse regolare il volume dell'avviso di infrazione sullo smartphone

2026幎7月30日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Ciao Fabio!

Grazie mille per la tua recensione! Siamo felici di sapere che il nostro sistema ti trasmette tranquillità e che sei soddisfatto del prodotto. Ti ringraziamo anche per il suggerimento riguardo alla possibilità di regolare il volume delle notifiche di allarme sullo smartphone. Il tuo feedback Ú molto prezioso e sarà condiviso con il nostro team di sviluppo per essere preso in considerazione nei futuri aggiornamenti.

Cordiali saluti,
Max Brin

5぀星のうち5の評䟡

Forget other brands.

There is no better alarm system then AJAX !

2026幎7月30日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello Pascal!

Thank you for your amazing review! We're truly honored by your kind words and thrilled to hear that you consider Ajax the best alarm system. Your trust and support inspire us to keep delivering reliable security solutions and excellent service.

Best regards,
Max Brin

5぀星のうち5の評䟡

customer service


I've had Ajax installed for several years and have never had any problems; I contacted support for a blocked account due to a change of phone number and email address and they responded quickly and accurately, resolving everything in a commendable manner.

2026幎7月29日
自発的なレビュヌ
Ajax Systems ロゎ

Ajax Systems からの回答

Hello Lorenzo!

Thank you for your wonderful review and for trusting Ajax for several years! We're delighted to hear that your system has been reliable and trouble-free. It's also great to know that our support team was able to quickly help you regain access to your account after your contact details changed. Your kind words and continued trust mean a great deal to us.

Best regards,
Max Brin

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