Scam company. Ordered 2 pairs of boots same boot, different sizes. Only sent one and have ignored my numerous emails requesting a refund for the missing pair. Do not use
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Boots arrived eventually but very poor quality and fit. I have sent numerous emails requesting details on how to return and refund. No response. Claim to be UK company but items shipped from China. Do... もっと見る
The boots are absolutely amazing I love them I wear them with everything they’re my new favourite pair of shoes! The quality is 10/10 don’t loose shape they feel amazing be defiantly buying from AJ ag... もっと見る
企業が回答しました
On my second order of boots as the first were so comfy even though they were a lot higher than I normally wear. Returns were simple, and even though the return cost was taken from my refund, I was re... もっと見る
企業が回答しました
3.1
まあまあ
569件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic company and quality…
Fantastic company and quality definitely recommend them
2022年12月19日
自発的なレビュー
Really great value for money
Really great value for money, delivery came quickly even considering the current delays. Will definitely be ordering again! Super comfortable too
2022年12月7日
自発的なレビュー
This footwear is comfy,robust and…
This footwear is comfy,robust and stylish to boot!.
2022年12月6日
自発的なレビュー
My order was Excellent the boots were…
My order was Excellent the boots were of grt quality and very comfortable I would certainly shop here again and recommend this company to anyone .
2022年12月2日
自発的なレビュー
Perfect boots
Perfect boots I love them and so does everyone else, everyone asks where I got my boots from. They are exactly how they were advertised, I will be buying more. They fit amazing, very true to size. They came quickly considering all postal strikes. Customer service is on point very friendly and kept me up to date with my order. Recommended Ajvoyage to all friends and family.
2022年11月30日
自発的なレビュー
Good service.
2022年11月30日
自発的なレビュー
Avoid smelly boots and zero customer…
Avoid smelly boots and zero customer service!
You can't call them and sending contact message means never get a reply.
Bought a pair of boots for £45 and paid £5 for delivery, when they arrived, they were so smelly it was impossible to wear them. Smell of glue or plastic? My whole room smelt after I opened the box.
I contacted them straight away to say I will return them, added note to return box and asked not to be charged for return. I have not heard anything back for more than a week and got refund email saying they are charging me £6 for return!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2022年11月18日
自発的なレビュー
AJVOYAGE からの回答
Hey Katarzyna,
our customer service team respond promptly to customer emails, I can see you emailed at 8.14am this morning and we responded at 9.07am. Each email received since was replied to within 15 minutes. We do not refund outgoing postage costs as this has been paid to get the item to you, and as next day was selected this cost is £4.99, as you used our returns label to return the item to us Royal Mail charge £1.99 for the use of this service which is deducted from the total refund, unfortunately at this time we do not offer free returns.
Our returns department has inspected the pair of boots you have returned to us and do not deem these to be faulty, newly manufactured footwear can have a smell when first opened however once they are taken out of the box this quickly subsides.
We however have taken your comments on board and If there is anything further we can assist with please don’t hesitate to get in touch, thank you
Returned a pair of boots and they said…
Returned a pair of boots and they said the item had been worn when they had never left the house I tried them on in my bedroom for 1 minute disgusting company will never use them again complete con
2022年11月23日
自発的なレビュー
AJVOYAGE からの回答
Hey Molly, the pair of boots we received back from yourself today have mud/make up marks and scuffs on the soles, which can be seen on the images we have sent to you via email.
Our returns policy states that items must be returned in the same condition that they were sent in and be fit for resale, if the item shows signs of wear we are not able to accept a return, even if the item was only worn for a few minutes.
It is important to take extra care when trying on items to avoid causing any damage or wear to the soles, we're sorry this is not the outcome you were expecting however it is important that we maintain a high level of quality control and we would be unable to send these boots out to another customer now that they are in this condition, thank you x
Fantastic service,quality goods.
Fantastic service,quality goods.
Was kept updated about delivery and arrived the next working day.
I recommend this company to anyone.
Perfect
2022年11月21日
自発的なレビュー
I just felt in love with my new boots
I just full in love with my new boots, was going through Facebook and so them and in 1 min I purchased them. Great design and amazing quality .
2022年11月5日
自発的なレビュー
Great service quick delivery want…
Great service quick delivery want another pair off boots already
2022年11月11日
自発的なレビュー
Happy with quality of products
I have purchased two pairs of sandles and two pairs of boots and have always been happy with the quality of the product, delivery and communication
2022年11月11日
自発的なレビュー
Fab company fast service
Fab company fast service
Pictures are always spot on with bow the shoe actually looks 👌
2022年11月16日
自発的なレビュー
Delivered in quick time and item was…
Delivered in quick time and item was exactly wot ordered
2022年11月15日
自発的なレビュー
Quick delivery
Quick delivery, great commutation through email and the quality was amazing
2022年11月10日
自発的なレビュー
Customer service is professional
Customer service is professional, helpful and replies quick. Return process is quick and easy too.
2022年11月8日
自発的なレビュー
Already seen my next purchase
I have purchased 3 pairs of sandals and 1 pair of boots and I am so pleased with them. They are stylish and so on trend, they are so comfortable the sandals are like walking on clouds. I would highly recommend. They also have a quick delivery time so no long wait when wanting to wear your new purchase
2022年11月13日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。