Allergy London レビュヌ 

317
•
TrustScore 5段階評䟡の4.5

4.4

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5぀星のうち1の評䟡

The rudest reception staff I have ever experienced! At a private clinic the least you expect is a polite and friendly person behind the desk. I have delt with 3 reception/ admin staff and they are so... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

A fabulous team. My daughter has been under their care for over a year on the cashew OIT programme. Prof Fox also helped hugely with her asthma and eczema when she was younger. My son has now started... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We so appreciated Dr Fox's kind, compassionate and highly knowledgeable approach. He has helped us get control of our son's eczema for the first time ever and we now have a clear plan for managing his... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Absolutely first class care and diagnosis for my daughter. No messing around, first consultancy, diagnosis and immediate treatment along with long term immunotherapy plan. Total professionals ! Don’t... もっず芋る

䌁業が回答したした

䌁業情報

  1. アレルギヌ専門医

圓該䌁業による蚘述

Allergy London is a specialist allergy clinic providing allergy testing and for babies, children and adults.


連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

317件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.4

すべおのレビュヌ

(317)

過去12か月のレビュヌ数: 2ä»¶

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5぀星のうち4の評䟡

Our visit was good

Our visit was good, no waiting and we managed to get additional tests done on the day which was great, and saved us another trip there!
The staff downstairs were absolutely great and very personable!

2022幎2月14日
Allergy London ロゎ

Allergy London からの回答

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5぀星のうち3の評䟡

Poor administration 


Whilst the care and tests administered by Dr Tsilochristou were excellent, the pre and post administration needs a complete overhaul. Administrative staff need training in dealing with prospective patients. Patients need to be treated professionally, with empathy and respect. All communication, including emails need to be properly addressed to the patient rather than generically. Demanding payment up front should not be done in a menacing way.

2022幎2月13日
5぀星のうち4の評䟡

The doctors were great but when it


The doctors were great but when it comes to the blood test, they were very unprofessional

2022幎2月13日
Allergy London ロゎ

Allergy London からの回答

Thank you for the feedback. We are sorry to learn that you did not have a good experience having a blood test. Unfortunately, the staff who take blood are not part of the Allergy London team so it would be very helpful if you could let us know a little more about your experience so we can pick the issue up with the hospital on your behalf.

5぀星のうち5の評䟡

Professor Fox and team

Professor Fox and his extremely able and welcoming team take the stress out of the very stressful business of having a sick child. I cannot recommend his services highly enough. He will stop at nothing to get to the bottom of a problem. Thank you again.

2022幎2月12日
Allergy London ロゎ

Allergy London からの回答

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5぀星のうち2の評䟡

Good but very expensive.

I thought the actual advice was good and helpful. But I did think the session was shockingly expensive. We were there for just over an hour and paid £800 (no blood or lab work). A test to blow into a tube was £120 and there were two. I felt as a self-pay that it was geared to those with comfy insurance policies.

2022幎2月12日
Allergy London ロゎ

Allergy London からの回答

We apologise that you feel this was more expensive than anticipated. We do our best to be completely up front about all our fees and these are clearly stated in both the email and written correspondence you would have received before the appointment as well as displayed on our website.

All fees are in line with industry standards and often reflect the staff and equipment costs that may not be immediately apparent when you have the test.

Please do get in touch if you feel these costs were unexpected.

5぀星のうち5の評䟡

I can't recommend Prof Fox and his team


I can't recommend Prof Fox and his team highly enough. I have a 6mo baby and the care and attention they gave him throughout the investigation was superb. Prof Fox is super knowledgeable and very patient with all questions. Victoria, who performed the skin tests, and Dr Mass who supervised the food challenges were amazing with us. Always with a smile, a word of encouragement, and jokes to lighten the mood (thanks Dr. Mass!). A process that could have been stressful due to its nature, was made much better. Prof Fox always made sure to come and say hi and answer questions while we were under the care of his team doing the food challenges. The team who booked all the appointments (Rachel, Caroline, Claire and Issy) were always very helpful and patient as well. Thank you team, for helping us go through such a difficult time and for making us feel in good hands and taken care of.

2022幎2月6日
Allergy London ロゎ

Allergy London からの回答

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5぀星のうち5の評䟡

Dr Adma Fox was brilliant

Dr Adma Fox was brilliant ! He provided us with a plan for going forward with our daughters treatment and made me feel reassured about everything. He had excellent bedside manner and I feel confident with my daughter under his care.

2022幎2月5日
Allergy London ロゎ

Allergy London からの回答

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5぀星のうち5の評䟡

I can’t thank Professor Till enough!

I can’t thank Professor Till enough for the kindness, reassurance and thorough explanations I received at my appointment. I had really worked myself up over my symptoms and within minutes of my appointment that totally changed and I felt much calmer. I finally got answers to something which I have been experiencing for years. Highly recommend.

2022幎2月5日
Allergy London ロゎ

Allergy London からの回答

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5぀星のうち5の評䟡

Excellent care

Great care and very pleasant experience. Dr Fox advice and care gave a peace of mind that our baby is getting the right care.

2022幎2月5日
Allergy London ロゎ

Allergy London からの回答

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5぀星のうち5の評䟡

Prof Fox was great with our 8 year old

Prof Fox was great with our 8 year old, he put him at ease immediately, took the time to explain to him what to expect. He is extremely kind, approachable and professional. We had all the tests done quickly on site and left with a clear plan and follow up.

2022幎1月25日
Allergy London ロゎ

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5぀星のうち5の評䟡

I saw Dr Fox with my five year old son


I saw Dr Fox with my five year old son as he was sneezing more than normal and I had a suspicion he was allergic to something. Dr Fox immediately engaged my son in conversation and made him feel part of the process and at ease. Dr Fox listened to everything I had to say and said what he thought was the case but sent my son next door to the nurse to have skin tests done. My son feel in love with the nurse who had him on side immediately! I was quite worried about how my son would deal with the tests but he was absolutely fine throughout. Dr Fox’s thoughts were confirmed by the tests and having implemented what he suggested my son is greatly improved. Would highly recommend.

2022幎1月23日
Allergy London ロゎ

Allergy London からの回答

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5぀星のうち5の評䟡

Amazing!

Incredibly approachable and understanding. Very easy to speak with and gave realistic expectations and advice for management. Victoria was so good with our super wiggly seven month old. The whole process was efficient!

2022幎1月21日
Allergy London ロゎ

Allergy London からの回答

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5぀星のうち5の評䟡

Highly recommend!

Professor Till was fantastic. He explained everything well, took the time to understand the history and gave some great advice. Would definitely recommend if you are suffering with allergies/intolerances!

2022幎1月21日
Allergy London ロゎ

Allergy London からの回答

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5぀星のうち4の評䟡

Excellent service from talented people

First and foremost, professor Fox and all the staff were excellent. They were professional yet personable and explained the prognosis and diagnosis in a clear way.

It was an appointment for my four year old son and they put him at ease despite the unfamiliar surroundings and test.

The only factor holding back a 5 star review is the premises. Whilst perfectly clean and tidy, the building (Centennial Medical Centre, Elstree) is a bit tired and the waiting area was too small to comfortably accommodate everyone awaiting results so we had to sit in a side room and later the landing area outside.

2022幎1月21日
Allergy London ロゎ

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