I had my AlloyGators fitted today at the Redditch branch-I can`t praise them highly enough ! Appointment time was kept- no waiting around and had coffee & biscuits while I was waiting. The team were v... もっと見る
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Follow nearside front contact with the kerb, I found Alloy-Gator Protectors. Wasn’t sure if it was what I needed but ordered a set anyway having watch one of their installation videos on YouT... もっと見る
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The whole process from start to finish proves there is still great customer service out there. Unfortunately the gator could not be put onto my car, Dan sent through the returns form and postage slip.... もっと見る
企業が回答しました
From beginning to end, the experience demonstrated that excellent customer service still exists. When I couldn't load the gator onto my car, Dan quickly provided the returns form and postage slip. Roy... もっと見る
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企業情報
当該企業による記述
At AlloyGator, we are proud to be the global market leader in alloy wheel protection, offering British-engineered products that set the standard in the industry. Our journey began with a simple mission: to provide car owners with a reliable and stylish solution to protect their alloy wheel rims from the everyday hazards of the road. Over the years, we have grown into a trusted brand, known for our innovation, quality, and unwavering commitment to customer satisfaction. Our award-winning wheel protectors are crafted from super-tough nylon material, designed to safeguard your wheels against kerb damage, potholes, and other road impacts. Available in a range of colours to complement your vehicle, AlloyGator Wheel Protection offers both style and substance, ensuring your wheels look great and stay protected. We’ve built our reputation on the quality of our products and the excellence of our customer service. At AlloyGator, we understand that your vehicle is more than just a means of transport—it’s an investment, a passion, and a reflection of your personal style. That’s why we go above and beyond to ensure our customers receive the best possible experience from start to finish. Whether you’re purchasing online or seeking advice on installation, our knowledgeable and friendly team is here to assist you every step of the way. Our commitment to customer care has earned us the trust and loyalty of thousands of satisfied customers across the UK and beyond with many of our customers choosing to leave an AlloyGator review. We believe that great products deserve great service, and we are dedicated to delivering both. When you choose AlloyGator, you’re not just buying a product—you’re joining a community of drivers who value quality, reliability, and top-notch service. Discover why AlloyGator is the number one choice for alloy wheel protection. With a reputation built on excellence and a journey marked by innovation and customer focus, we are here to ensure your wheels stay in pristine condition, no matter where the road takes you. Choose AlloyGator—where British engineering meets unmatched customer service. Your satisfaction is our priority, and we are committed to keeping your wheels protected and your journey smooth.
連絡先
61 Heming Road, Washford Industrial Estate, B98 0EA, Redditch, 英国
- +44 1527 909801
- sales@alloygatorgroup.com
- alloygator.com
4.6
優良
593件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
100 % would recommend
100 % would recommend. Very professional service from the team @AlloyGator.com
2026年4月21日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for the fantastic review! We're really pleased to hear you had such a positive experience with the team. We'll be sure to pass your kind words on to them.
AlloyGator Wheel Protection plus fitting
Great product and professional fitting by Wheel Monsters Runcorn.
2026年4月27日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for the lovely review! We're glad you're happy with the product, and it's great to hear that the team at Wheel Monsters Runcorn looked after you so well. We'll be sure to pass your kind words on to them!
Alloy Wheel Protectors
Follow nearside front contact with the kerb, I found Alloy-Gator Protectors.
Wasn’t sure if it was what I needed but ordered a set anyway having watch one of their installation videos on YouTube!!!
Having tested the tyre/rim for fitting I decided to go ahead and due to driving an automatic car took each wheel off to clean and bench fit.
Easy to follow instructions make fitting simple and quick . Got faster by the wheel!! Looks great, covered up recent damage and I wish I’d heard and found their site previously.
Highly recommended.
2026年4月18日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for such a great review, we really appreciate you taking the time to share your experience.
It’s great to hear the videos and instructions helped, and that the fitting became easier as you went along. Even better to know they’ve covered the damage and got your wheels looking spot on again, that’s exactly what they’re designed to do.
Thanks again for the recommendation, it means a lot to the team.
AlloyGator Wheel Protection からの回答
Thank you Angela! We're glad we were able to help you out and greatly appreciate you taking the time to leave us a review. You know where we are if you need anything else.
Dedicated to resolve issues
Alloygator has a very handy service of organising a fitting along with the purchase of their wheel protectors on their website. This was significantly cheaper than organising the fitting yourself which garages often charge £40 per wheel! Unfortunately the garage who fit my wheel didn't do a great job but Alloygators contacted me over the weekend to sort it and were very understanding of my situation. There was no excuses made and they got my wheel protectors sorted within an hour of me sending them an email over the weekend. Over all, despite the hiccup in service at no fault or Alloygator, I still had a very positive experience overall!
2026年4月10日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for taking the time to share your experience, we really do appreciate your feedback.
We’re sorry there was an issue with the initial fitting, however we’re very pleased we were able to step in and get everything resolved quickly for you. We’re dedicated to providing excellent customer support at every stage, so it’s great to hear that this came through, even over the weekend.
Thanks again for your understanding and for highlighting your overall positive experience, it means a lot to the team.
Fantastic service
2026年4月4日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for taking the time to leave this feedback - very much appreciated! Please do get back to us if we can do anything else to assist.
AlloyGator Wheel Protection からの回答
Thank you for the great feedback. We very much appreciate you taking the time to do this. If there is anything else that we can do to assist you in the future then please do get in touch.
AlloyGator Wheel Protection からの回答
Thank you so much for the feedback! We aim to please 😁
Ignored.
Have yet to receive a response to return inquiry. Product is unopened and as received. Inquired through email and website form and ignored. Product is good quality and as advertised though.
2026年3月29日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for your feedback, and we’re sorry to hear about your experience, this certainly isn’t the standard of service we aim to provide.
At the moment, we haven’t been able to identify your enquiry or order from the details available here, so we’ll need a bit more information to help. Please contact us at sales@alloygatorgroup.com
with your name, order number, or address so we can locate your order and assist you properly.
We’d also like to understand how you contacted us, so we can investigate what may have gone wrong and ensure it doesn’t happen again.
We appreciate your patience and look forward to resolving this for you as quickly as possible.
Great product and service
Great product - actually think the wheels look better with them on. And great service. Would really recommend the pro fitting service. Took 45 mins.
2026年3月20日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thanks for the great feedback, we’re really pleased to hear you’re happy with both the product and the service. ❤️ that you think the wheels look even better with them on too!
It's great to hear the pro fitting worked well for you as well, we think it's pretty quick and straightforward. Once again thanks for the feedback and for the recommendation.
AlloyGator Wheel Protection からの回答
We aim to please! Thank you for taking the time to leave feedback and please do let us know if you need any further assistance.
AlloyGator rim protectors,
Great site, I managed to put some cheaper alloygator protectors in my basket but wasn't able to checkout, after emailing company they explain trade items had got into wrong part of the site, and that's why wasn't able purchase. As goodwill gesture they sent me a discount code 15%.so I purchased my alloygators soon as it arrived, used loads protectors over years but just fall off over time, so happy these on their way.
2026年3月10日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Hi Conner
Thank you for your review and for your understanding regarding the issue on the website.
I’m glad we were able to quickly clarify things for you and provide a discount code as a goodwill gesture.
It’s great to hear you’ve ordered a set and we hope the AlloyGators prove to be a much more reliable solution than some of the protectors you’ve used previously. If you ever need any advice with fitting or have any general questions, please feel free to get in touch. We are always happy to help.
Thanks again for your support and we hope you enjoy your AlloyGators.
The alloygator wheel protection is a…
The alloygator wheel protection is a great innovative product, with exceptional aftercare if needed, i have purchased these before and never had a issue, recently had a small problem but good great advice from the team and was able to resolve my issue, would certainly recommend, not only for the product which does exactly what it is meant to do and the customer service team are brilliant, nothings too much trouble for them and their responses are prompt. Overall a great company would purchase again, no i will purchase again. Thank you
2026年3月10日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Hi John
Thank you very much for taking the time to leave such a fantastic review. We really appreciate your kind words and your continued support.
I’m glad we were able to get the issue with the one AlloyGator resolved for you and that the replacement sorted things out. While it’s great to hear you like the product, it’s especially nice to know that the aftercare made such a positive impression. That’s exactly what we aim for.
If you ever need anything in the future, please don’t hesitate to get in touch. Thanks again for your support and for recommending AlloyGator.
Finally had them fitted today
Finally had them fitted today. Look really good. Quality protection i think. Much better than the rimblades they are replacing. Very happy. 👏👏👏👏👏
2026年3月7日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you, Your feedback matters to us! We’re really pleased to hear you’re happy with how the AlloyGators look on your wheels and that the quality stands out compared to the rim protectors you had before. Enjoy them, and thanks again for choosing AlloyGator!
Brilliant after a bad start which was…
Brilliant after a bad start which was rectified immediately by the company.
2026年3月2日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for such a fantastic review! We’re really pleased to hear that we were able to resolve the issue for you, and we truly appreciate you giving us the opportunity to put things right.
Thank you again, and if you ever need any assistance in the future, please don’t hesitate to get in touch.
Product very expensive
Product very expensive. And paid for next day delivery and it took 3 days.
However the response from them was quick and they replaced the item foc.
2026年2月18日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for your feedback, Philip.
We’re sorry to hear that your delivery did not arrive within the expected timeframe and was later returned back to us. While courier delays can occasionally occur, we understand how frustrating this can be.
Following our email correspondence, we arranged for replacement stainless-steel clips and a complimentary bottle of wheel cleaner to be sent as a gesture of goodwill, which were delivered on 27/02/2026.
Thank you for giving us the opportunity to resolve this. If you need any further assistance, please don’t hesitate to contact us.
Great porduct
Products are great and really protect wheels well. I have used them on at least 5 different cars. However, I did experience tyre deflation on one wheel on one car. I also think that the postage option being limited to next day delivery is too expensive for small items if you are not in a hurry for them.
2026年2月12日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for your continued support and for using AlloyGators across so many vehicles, we really appreciate your loyalty and are pleased to hear they’ve helped protect your wheels.
We’re sorry to hear about the tyre deflation you experienced on one occasion. If you haven’t already, please feel free to contact us so we can look into that for you. We also appreciate your feedback regarding delivery options, and we’ll be sure to pass this on as we’re always reviewing ways to improve convenience and value for our customers.
Thanks again for taking the time to share your experience.
Great response by supplier and fitter.
EDIT***
My original review was 2 star but I now have amended it to 5 star after receiving excellent feedback / dialogue from both Alloygator and the fitter. So my original comments (below) have been clarified and dealt with. Thank you.
“Ordered and paid for but NOT fitted as yet by 5 Star fitter. No idea what’s taking so long!!!”
2026年2月2日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for updating your review, we really appreciate it. We’re glad everything has now been clarified and that both ourselves and the fitter were able to help resolve things for you.
Thanks again for your patience and for the 5 stars - it means a lot to us!
Great service from alloygator
Great service from alloygator , quality product for my diamond cut wheels , look great
2026年2月10日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for the great feedback! We’re delighted to hear you’re happy with both the service and the quality of the AlloyGators
Fantastic Product & Top Service from Alloygator
Good & Easy to order Website. Good communication on order status with a very quick delivery which is always a good factor. As a driving instructor fitting Alloygators are a necessity if want to protect expensive alloy wheels from damage & these most definitely do their job - Alloygators are the best product on the market in my opinion & have had several sets over the years - Alloygator always deliver in my view.
2026年1月24日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for such a fantastic review! We’re really pleased to hear you found the website easy to use, the communication clear, and delivery quick. It’s especially great to hear your perspective as a driving instructor - protecting alloys is certainly important, and we’re delighted AlloyGators continue to do the job for you over the years.
We really appreciate your continued support and kind words!
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