Alpha Warranty Services ロゎ
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Alpha Warranty Services レビュヌ 

840
•
TrustScore 5段階評䟡の3.5

3.6

協䌚/組織
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I called Alpha and a representative answered the phone asap and directed me on how to files a Claim to get my Truck repaired. The Claimed was approved and my Truck is being repaired. I am so thankful... もっず芋る

5぀星のうち5の評䟡

Quick no hassle service. Within three hours of the mechanic finding the problem the repair was approved. My only involvement in the process was answering three or questions. If I buy another used veh... もっず芋る

5぀星のうち5の評䟡

Have had the transmission, front lower control arms, and rear window latch go out on our suburban at 2 different times. Both times they covered without any hassle. One part was considered not covere... もっず芋る

5぀星のうち1の評䟡

Alpha Warranty Services contract bought though North Star Lexus in San Antonio Texas on a used 2019 Mecedes Benz GLS450 sucks. They do not offer the additional packages that cover most bullshit break... もっず芋る

䌁業が回答したした

䌁業情報

  1. 協䌚/組織

圓該䌁業による蚘述

Alpha Warranty Services provides a full line of unique and valuable vehicle service contract programs. Alpha was founded in 2002 with a value system centered on integrity, dependability and providing the best service. These principles have led to consistent growth and helped forge long-term partnerships with industry leaders across the country. Alpha has repeatedly received recognition as one of the top VSC providers in the industry.

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3.6

たあたあ

TrustScore 5段階評䟡の3.5

840件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 97に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.6

すべおのレビュヌ

(840)

過去12か月のレビュヌ数: 117件

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5぀星のうち5の評䟡

Had an issue

Had an issue, took my vehicle to the dealership, had the issue diagnosed, and the claim was submitted and approved just as it should be without any problems. Easy peasy!!

2025幎2月20日
自発的なレビュヌ
5぀星のうち1の評䟡

In my warranty it says mechanical


In my warranty it says mechanical breakdown. Radiator and heater cores are not mechanical. It even says under A+ enhanced heater cores are covered. I am also going round and round with dealer who sold me this. Cost 2800 to have heater core replaced. I canceled this piece of crap.

2025幎1月13日
自発的なレビュヌ
5぀星のうち5の評䟡

My Jeep Liberty

My vehicle, what's taken care of without any hassles?
Alpha warranty was awesome.
The repair company set that alpha, was easy to work with courteous and professional, I am very pleased with the service I received.

2025幎1月1日
自発的なレビュヌ
5぀星のうち5の評䟡

I had an outstanding experience with the Alpha Team

I had an outstanding experience with the customer service team at Alpha Warranty. When I faced a transmission issue, the representative was effective, attentive, and friendly. She clearly explained the return process and provided excellent information about the available parts. The Alpha team resolved my issue swiftly, showcasing professionalism and empathy. I felt valued throughout the process and highly recommend them to friends and family. Great company!

2025幎1月29日
自発的なレビュヌ
5぀星のうち1の評䟡

THIS WARRANTY SUXXXXX

THIS WARRANTY SUXXXXX
We have put almost $10k into vehicle in 3 years and ALPHA covers 00000.00.
Always with a BS excuse.
NEVER AGAIN will we purchase this (almost) $4,000 POS faux "warranty". NEVER.
How do these idiots running the extended auto warranty mafioso fail to understand drivers buy
many vehicles in their life and if they had a
decent product that picked up valid claims they would make more $$ on more future warranties sold.
Wish I read reviews before adding this useless trash.
NEVER AGAIN

2025幎1月28日
自発的なレビュヌ
Alpha Warranty Services ロゎ

Alpha Warranty Services からの回答

Dear Ms. Lynn,
We appreciate you taking the time to share your feedback, and we’re sorry to hear that your experience with your service contract has been frustrating. Our goal is always to provide value and support to our customers when repairs are needed, so we’d like to clarify how your claims were handled.
According to our records, your contract has had four claims submitted. The first claim—for a window regulator—was approved and covered. The subsequent three claims (for a camshaft solenoid, coolant temperature sensor, and catalytic converter) were unfortunately denied because these components are not listed under your contract’s coverage. While we understand the frustration of unexpected repair costs, the coverage is based on the terms outlined in your contract, which specifies the parts and systems included.
Regarding your mention of $10,000 in repairs, the denied claims on file do not reflect that total. If additional repairs were done that weren’t submitted or were outside the contract’s scope, we would be happy to review any further details you can provide.
We strive for transparency in our coverage and encourage all customers to review their contracts carefully to understand what is and isn’t included. If you’d like to discuss your coverage further, we’d be happy to assist—please feel free to contact our team directly.

5぀星のうち1の評䟡

I stand by my statement!!

I stand by my statement!!! These people are frauds! Do not buy their service! They cover nothing . I reported them to the BBB and the AG office in Massachusetts!

2025幎1月17日
自発的なレビュヌ
Alpha Warranty Services ロゎ

Alpha Warranty Services からの回答

Hello Samuel, we're sorry you feel this way about Alpha Warranty Services. Despite your opinion, we can tell you that we stand behind every one of our service contracts within the terms outlined in them. We regret that your vehicle had problems that your service contract was unable to cover. As we mentioned in our response to your previous review, transparency is important to us, and we strive to ensure that all contract details, including covered and non-covered components, are clearly outlined at the time of purchase. If you have any additional questions regarding your contract or the claims process, we would be happy to assist further. Please don’t hesitate to reach out to our customer support team.

5぀星のうち5の評䟡

I would recommend!

They are very quick to pay and authorize once a repair facility calls about the problems I am having with my vehicle.(usually same day or next.) And they also cover a good amount of the total costs.

2025幎1月21日
自発的なレビュヌ

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