Ames Walker レビュー 

654
•
TrustScore 5段階評価の1.5

1.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

They don't tell you items are on back order for 6 weeks - placed an order for not custom compression -- standard stock item - nothing fancy. Didn't get found on backorder

5つ星のうち2の評価

I'm giving it two stars instead of one because the AI customer service bot replies in coherent everyday English and does so pretty quickly. However, that's the end of that positive praise. Because, AI... もっと見る

5つ星のうち2の評価

Placed orders in Jan and Feb for Ames Walker 15 - 20mmHG Coolmax socks and 8-15 mmHG E-Z Walker Sport Crew Socks. I wash on delicate and hang dry all my socks. Though initially comfortable and eff... もっと見る

5つ星のうち1の評価

I have been a customer for three years usually get reasonably fair service. Not this time l ordered 3 pairs of compression stockings closed toed and color taupe, I received 3 pairs open toed and c... もっと見る

企業が回答しました

企業情報

  1. ウェルネス センター
  2. ・
  3. 薬局

さまざまな外部ソースから提供された情報

For more than 20 years, we’ve built the Ames Walker® Brand reputation for having the greatest selection and best prices on our own line of graduated compression products, as well as our other leading brands, Jobst®, Juzo®, Medi®, Sigvaris®, Therafirm®, Futuro® and Venosan®. We also carry many other products beyond compression support to fit your lifestyle. We believe we carry the finest support hosiery products on the planet, and your guaranteed satisfaction is our #1 priority. With approximately 40,000 combinations of products, styles and colors to choose from, no one else sells such an extensive assortment of high quality graduated compression hosiery, therapeutic shoes, diabetic socks, braces and supports at such affordable prices anywhere in the world!


連絡先

1.6

ひどい

TrustScore 5段階評価の1.5

654件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.6

すべてのレビュー

(654)

過去12か月のレビュー数: 2件

レビューを書く
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5つ星のうち1の評価

SHAME SHAME SHAME

You found that my shoes had to be on back order for four to five weeks, and still you placed an immediate charge on my credit card. I contacted your customer service and they stated that they could not change the company's policy. The choice they gave me was to cancel the order and then re-order when the shoes were available. Not an acceptable solution at all. I have accepted your policy because you have me in a bind because I need the shoes A S A P. Shame on you.

2017年6月27日
自発的なレビュー
Ames Walker ロゴ

Ames Walker からの回答

Thank you very much for taking the time to complete a Trust Pilot review for Ames Walker. We strive to provide the best service and products for our customers, and we are very sorry that you did not have a positive experience with your purchase. I apologize for the inconvenience you had with your shoe order. Someone from our customer service team will contact you in reference to the issue you had with the order, and we would be glad to help you with this matter. Thank you for your time.
Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224
Raquel Plimpton
E-Commerce Web Administrator
Legs-4-Life, LLC
300 Industrial Park Ave | Asheboro | NC |27205
336-629-0564 Ext: 246 (office)
336-629-0632 (fax)
www.AmesWalker.com
www.LoungeDoctor.com

5つ星のうち5の評価

I like the product

I like the product, I like the free shipping, I like the promptness, the inclusion of recommendations of the various products, the prices. I do not like all the emails they send and have had to cancel them to once a month. How many socks can you buy?

2017年6月27日
自発的なレビュー
5つ星のうち5の評価

Prompt polite responsive

I have been very pleased with this service over the years. When I asked for my items to be flat packed it happened. When there has been some minor complexness to my order I have had a prompt, polite, responsive phone call, that on one occasion suggested a way to save money on the transaction.

I recall only one disappointment having to do with a product I liked not being available. I think it would be smart to log requests they cannot meet and to automatically notify the customer if the product becomes available again.

2017年6月27日
自発的なレビュー
5つ星のうち3の評価

Ordered multiple pairs of compression …

Ordered multiple pairs of compression stockings. Got runs in 2 of them when first put on. Previous ones lasted many months. Decreased quality??

2017年6月27日
自発的なレビュー
Ames Walker ロゴ

Ames Walker からの回答

Thank you very much for taking the time to complete a Trust Pilot review for Ames Walker. We strive to provide the best service and products for our customers, and we are very sorry that you did not have a positive experience with your purchase. I apologize for the inconvenience you had with your stockings. Someone from our customer service team will contact you in reference to the issue you had with the order, and we would be glad to help you with this matter. Thank you for your time.
Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224
Raquel Plimpton
E-Commerce Web Administrator
Legs-4-Life, LLC
300 Industrial Park Ave | Asheboro | NC |27205
336-629-0564 Ext: 246 (office)
336-629-0632 (fax)
www.AmesWalker.com
www.LoungeDoctor.com

5つ星のうち3の評価

Recently received order incorrectly …

Recently received order incorrectly filled.
Returned product for exchange 2 weeks ago.
Am awaiting product.

2017年6月27日
自発的なレビュー
Ames Walker ロゴ

Ames Walker からの回答

Thank you very much for taking the time to complete a Trust Pilot review for Ames Walker. We strive to provide the best service and products for our customers, and we are very sorry that you did not have a positive experience with your purchase. I apologize for the inconvenience you had with your stockings. Someone from our customer service team will contact you in reference to the issue you had with the order, and we would be glad to help you with this matter. Thank you for your time.
Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224
Raquel Plimpton
E-Commerce Web Administrator
Legs-4-Life, LLC
300 Industrial Park Ave | Asheboro | NC |27205
336-629-0564 Ext: 246 (office)
336-629-0632 (fax)
www.AmesWalker.com
www.LoungeDoctor.com

5つ星のうち5の評価

Best customer service of any online …

Best customer service of any online retailer I have purchased from. Prompt order processing & shipping. AW brand products fit extremely well, last beyond expectations, and are very reasonably priced. Quality products and a very well run company,

2017年6月27日
自発的なレビュー

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