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レビュアヌのコメントを芋おみたしょう

5぀星のうち3の評䟡

Curtains look great. I over bought in error and they would not accept any returns unless damaged in some way. I find it hard to do business with a company that has such stringent policies.

5぀星のうち5の評䟡

Beautiful drapes! Nicely made. Although I had ordered the crushed velvet w/rod pockets, it was no longer available when my order went to production- they quickly communicated manufacturer/ loom issue... もっず芋る

5぀星のうち2の評䟡

Ordered bronze grommet, received with silver..E-mailed as soon as I received and to notify company of situation. Received response 2 days later, saying too late orders were shipped. No phone number av... もっず芋る

5぀星のうち5の評䟡

Excellent quality, beautiful floral print, exactly what I wanted. I'm so glad I decided to give this company a try. I ordered several different sizes of the same pattern. They sent me an email right a... もっず芋る

䌁業情報

  1. りィンドり トリヌトメント店
  2. ・
  3. 家具店

圓該䌁業による蚘述

Anady Top is a professional home curtain factory outlet and curtains online store that was founded with the belief that high quality custom drapery can be made quickly and priced fairly by utilizing today’s latest technology. Our MissionAllowing customers to capture the look of a custom design and the product of high quality at affordable prices. Why Choose Anady Top? 1. Anady Top is our own brand 2. Our curtains shop on amazon was opened in 2016. We have served 60,000+ customers. 3. Top quality products at sharp competitive prices because of a manufacturer instead of middle man 4. Confidence With Shopify Secure 5. Free shipping in non-remote areas 6. The shipping status of your order is TRACEABLE 7. Professional Customer Service Support


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4.0

ほが満足

TrustScore 5段階評䟡の4

468件のレビュヌ

5぀星
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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.0

すべおのレビュヌ

(468)

過去12か月のレビュヌ数: 1ä»¶

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5぀星のうち5の評䟡

If I could give more than 5 stars

If I could give more than 5 stars, I would. The curtains are beautiful and perfectly made, and they were packed carefully and arrived immaculate. (there were a few creases, and with a little water and a short time on low setting in the dryer, even those came out.) I just love them. Anady Top's customer service was also excellent -- fast, courteous, accurate. I had worried about the curtains because I never ordered from this company before, and because I always worry. But it wasn't necessary. They outdid themselves. I am looking at the curtains now at my living room window, and they are perfect.
Thank you, MIchelle, Jeff, Amy, and anyone else who worked on this order. I'm very happy!

2021幎11月12日
5぀星のうち5の評䟡

A Great PLace for Curtain Panels

The curtain panels were exactly what I wanted and had been searching for. They were carefully bagged and then inserted into an inside mailer with a cute message to the delivery service so they arrived in pristine condition. Thank you so much.
P.S. I especially appreciated being able to order the kind of top I wanted and the width. I did not have that flexibility when I bought my previous panels from a different vendor.

2021幎11月9日
5぀星のうち2の評䟡

Good Experience

The curtains are great, however, the blackout lining is definitely not fully blackout. I requested the white blackout lining, which may have been a mistake on my part. I wish it had said the white blackout option is not fully blackout. Other than that I am happy with the curtains.

2021幎11月4日
Anady Top ロゎ

Anady Top からの回答

Dear KYLE,
Thanks for your feedback!
Yes, these curtains lined with white lining are not fully blackout.

On the product page, there're two places which show the shading rate of white lining clearly.

1. The shading rate is 85% ( with white liner )
2. The picture of white lining

https://www.anadytop.com/products/orange-grey-white-geometry-curtains

If you have time, kindly visit & check it.
Actually they show on each curtain page.

Thank you!

5぀星のうち3の評䟡

Return process needs to be easier

Purchase a set of panels for new home in September. My first error was not realizing they were coming from mainland China (which is why they were taking so long). I looked at the UPS tracking a couple weeks ago and saw they panels were still sitting in China. I contacted customer service and tried to explain the situation so they could intercept the order which had not left the mainland. The order was still sitting in the UPS shipping warehouse per the website tracking information. They said they would try to intercept it but said they couldn’t. The communications I received were encouraging me to open the package upon arrival and try them out because I may really like them. I kept explaining that I was not going to open the package at all and wanted to get UPS to return to sender. Anady Top informs me that there is no return label and that the return has to go to a completely different place than what is on the company's shipping label which UPS then tells me that does not qualify for 'return to sender' or 'package reject' and the price to return to a different location will be $200+. I had to argue for weeks with Anady Top over this and reminding them this was not a custom order. The package came in a tightly duct taped bag, not a box. It was very frustrating having to fight the extent that I did to return a package and fight to get a refund. I’m sure they’re a great company when you keep the panels but trying to return them is so not user friendly and the pushiness is why I’m giving it low marks. I’ve traveled and ordered items from all over the world and never have had this kind of experience. It’s frustrating and time consuming and not very easy. For this sole reason I would not recommend this company.

They have assured me that now my monies will be refunded but that it may take a while and they have requested that I remove my bad reviews. Maybe they a decent place if you do indeed like the product upon receipt. Their return process still warrants a one star but as they have finally communicated that I will be refunded I will give it three stars (and the three starts is based on the company's return/refund procedure). I really do hope that they change that process to make it easier and more consumer friendly for future consumers. This might have just been a one off situation with me and I maybe that is indeed the case as they have many other great reviews.

2021幎10月25日
自発的なレビュヌ
5぀星のうち5の評䟡

First off the customer service was


First off the customer service was amazing! They confirmed that my size and grommet options were accurate and notified me of their national holiday that would delay processing of my order. Despite the holiday the curtains shipped and arrived quickly. Finally the product is top quality! I would definitely order again.

2021幎10月21日

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