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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Curtains look great. I over bought in error and they would not accept any returns unless damaged in some way. I find it hard to do business with a company that has such stringent policies.

5つ星のうち5の評価

Beautiful drapes! Nicely made. Although I had ordered the crushed velvet w/rod pockets, it was no longer available when my order went to production- they quickly communicated manufacturer/ loom issue... もっと見る

5つ星のうち2の評価

Ordered bronze grommet, received with silver..E-mailed as soon as I received and to notify company of situation. Received response 2 days later, saying too late orders were shipped. No phone number av... もっと見る

5つ星のうち5の評価

Excellent quality, beautiful floral print, exactly what I wanted. I'm so glad I decided to give this company a try. I ordered several different sizes of the same pattern. They sent me an email right a... もっと見る

企業情報

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当該企業による記述

Anady Top is a professional home curtain factory outlet and curtains online store that was founded with the belief that high quality custom drapery can be made quickly and priced fairly by utilizing today’s latest technology. Our Mission:Allowing customers to capture the look of a custom design and the product of high quality at affordable prices. Why Choose Anady Top? 1. Anady Top is our own brand 2. Our curtains shop on amazon was opened in 2016. We have served 60,000+ customers. 3. Top quality products at sharp competitive prices because of a manufacturer instead of middle man 4. Confidence With Shopify Secure 5. Free shipping in non-remote areas 6. The shipping status of your order is TRACEABLE 7. Professional Customer Service Support


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

468件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(468)

過去12か月のレビュー数: 1件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I did not receive my purchase

I did not receive my purchase. UPS tracking shows it was delivered to an incorrect address.

2022年10月14日
Anady Top ロゴ

Anady Top からの回答

Dear Chauncey,
We're very sorry for the error shipping address!
And we're contacting that buyer to deliver it to you ASAP.

After your receiving the package, a portion of the amount will be refunded to you as compensation.

For more details, please check your e-mail.

Thanks for your generous tolerance and understanding!

5つ星のうち1の評価

Delivery issue

Very nice product but unexpected extra charge of 30 euros for delivery and negative answer when asked for reimbursement

2022年9月15日
Anady Top ロゴ

Anady Top からの回答

Dear Petropoulos,
Thanks for your feedback!
We can understand your mood and feelings fully!

That might not be extra shipping charge but customs, because we have covered most of the shipping for you.
But all our products do not contain tariffs, since different countries and regions have different tariff policies.
For example, the United States is tariff-free, but France may have random tariffs.

Thank you for your kind understanding!

5つ星のうち1の評価

Dissatisfied with return policy

I ordered drapes, received the drapes I ordered and was not satisfied with them. When I tried to return them I was instructed to ship/send them back to China. It was going to cost $80+ to send them back but it only cost $15 to have them shipped to me when I ordered them. Needless to say I ended up with a pair of drapes I do not like and had to order some from another company. I am very dissatisfied!!!

2022年7月13日
Anady Top ロゴ

Anady Top からの回答

Dear Michelle,
First, we understand your feeling well and accept your return.

Second, the return address is the original shipping out address from of your package.

Third, we've borne a large part of shipping fee for you because the shipping charge has been risen sharply since the situation of Ukraine and the Covid-19 pandemic.

Thanks for your kind understanding!

5つ星のうち4の評価

I am very happy with the curtains

I am very happy with the curtains. The quality is perfect and the fabric is nice with a beautiful pattern. The shipping was also faster than I thought it would be. I need curtains for my living room soon and I would order from Anady Top again. The only reason I did not give a five star rating is because there was not enough information available for the fabric. It says linen blend and I would like to know the exact composition.

2022年9月1日
5つ星のうち5の評価

ANADY TOP has AMAZING CUSTOMER SERVICE…

ANADY TOP has AMAZING CUSTOMER SERVICE and PRODUCTS! I had an issue that was my fault and there was confusion on my part but they were most patient and were very kind.
When they needed to credit my American Express for a mistake I made, it was done immediately.
Beautiful drapes and excellent quality.
I will use them again.

2022年8月18日
5つ星のうち5の評価

I love my new curtains

I love my new curtains! They came on time and were the proper length and width and were sewn beautifully, and they look beautiful! I really like the shiny white lining. I believe they will reflect the hot sun quite well.

2022年8月16日
5つ星のうち5の評価

I am amazed!!

I am amazed!!! My daughter has ordered beautiful drapes from this company twice, so I ordered 2 sets for myself. When my package arrived w/my name and address, it was not my ordered drapes. I emailed customer service immediately and they got right on it! It turned out that my order went to a lady in Pennsylvania. Anady Top had swapped the labels by accident. We were given each other’s address and telephone numbers to ship to each other. We are to be reimbursed by Anady for shipping cost and another credit of $15 for the error. (Waiting to see that on my credit card ) Anady Top is highly rated in my book for quality service and product! Will recommend highly!!!

2022年8月16日
5つ星のうち5の評価

Beautiful curtains

Beautiful curtains, extremely well made! I made a last minute change and they made it so easy to change. These arrived quickly and were packaged so incredibly well. I Loved these curtains and would highly recommend Anady Top!

2022年8月14日
5つ星のうち5の評価

Fabulous Custom Curtains

I was so happy with the curtains I ordered for our bedrrom that I ordered custom curtains for our celestory windows in the same room to match.

Such an easy process and we are just as happy with our second order as we were with our first!

Highly recommend A++++++

2022年8月11日
5つ星のうち1の評価

Unethical

I would not even give this company 1 star. They sent product that had stains, flaws in the fabric and black thread sewn between the fabric and the lining. There was something wrong with every panel. They offered me a $20 refund and told me I could resolve the problems on my end. They do not stand behind their products.

2022年8月10日
Anady Top ロゴ

Anady Top からの回答

The review above was too exaggerated.
It was actually a very small bug and very easy to fix.
After receiving the feedback, we have carefully given explanations and solutions to the customer with pictures and texts many times.

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