I honestly can't praise this surgery enough. The appointment system is excellent, whether using the online system or seeing someone face to face. They always respond quickly to any issues or reque... ãã£ãšèŠã
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Trying to find enough time to make a phone call while at work can be tricky, so being able to explain in text why I'd like an appointment, then just having to wait for a (usually very quick) reply... ãã£ãšèŠã
Really good experience i put a request for a medication review in in the morning and within an hour I had a reply saying my difficulty had being sorted out. Brilliant system, fantastic service and the... ãã£ãšèŠã
I would say the best doctor s surgery in Watford . Everyone working here so professional and they so efficient with even the smallest things which make a huge difference to patients who are in pain or... ãã£ãšèŠã
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Anima is the platform that helps healthcare providers to better support their patients and improve their outcomes. Our tools are built by clinicians to support teams across Primary, Secondary and Neighbourhood Care. We offer an online consultation and patient triage tool, an AI Receptionist, a Clinical Scribe, and a Document Processor - all-in-one platform, and fully integrated with the systems you use every day.
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Always very helpful kind andâŠ
Always very helpful kind and understanding
A great step forward!
When anima was first introduced I thought 'here we go, another NHS waste of money', but now I've got the hang of it I find it certainly beats being told I'm No19 in the queue on the phone.
Very fast response within 10minsâŠ
Very fast response within 10mins callback
Good customer care and support serviceâŠ
Good customer care and support service ,response time ,staff
Good management team
I have always had a very goodâŠ
I have always had a very good experience with this GP surgery appointment have always been arranged for me very fast.
The staff and doctor were professional, helpful, and understanding throughout the process. I really appreciated how efficiently everything was handled and how supported I felt during my illness. The surgey us clean & well orgaised. Thank you for the excellent care and service.
Good customer care and support serviceâŠ
Good customer care and support service ,response time ,staff
Good management team
Simple to use system with quick response
Simple to use system with quick response
Spot on service
Spot on service, very good communications, response was good, honestly couldn't fault them, big thumb.
Appropriate and quick response
Having sent an Anima request to my Dr I had a speedy response, which showed he had listened to my comments on a pre-existing condition.
It worked well!
Walderslade Village Surgery Fantastic Service!
I received excellent service from Walderslade Village Surgery. I admitted my anima form and was contacted the following day giving me a choice of day and times for an appointment. It was very easy to navigate the anima form as well as booking my appointment. Fabulous service thank you!
Once you understand how and when to useâŠ
Once you understand how and when to use Anima the Riverside Practice are always quick to respond and follow up on requests
Northlands surgery provide an excellentâŠ
Northlands surgery provide an excellent service, staff are always helpful and listen to my requests
I missed my two blood test appointmentsâŠ
I missed my two blood test appointments and they booked me at the same date I asked for the third time,so cooperative.
Very quick response
Very quick response. Excellent service! ðððððâºïž
Fast call back and was caring to myâŠ
Fast call back and was caring to my situation
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