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Animigoレビュー 

1,136
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Finally my crazy pug started to control himself! I was skeptical at first because I tried every humane option I had found, but gave this collar a try anyway. It arrived quickly, and the first time Pan... もっと見る

5つ星のうち5の評価

Am using the ear cleaner,wormer and joint care for my dogs. The ear cleaner is gentle and very effective as is the wormer The joint care I use for my elderly dog which seems to have benefited him a... もっと見る

5つ星のうち5の評価

My labrador had a major operation in December - she is nearly 12 - afterwards she developed a front leg limp which was concerning. She takes a You MOve tablet... was taking another but this Animgo O... もっと見る

5つ星のうち5の評価

Excellent service. Original order arrived quickly however one of the bottles had been broken and leaked oil everywhere. Animigo customer service were lovely and sent a replacement straight away. My ca... もっと見る

企業情報

  1. ペット用品店

当該企業による記述

Specialising in health and wellbeing products specifically for pets, Animigo has all you need to look after your furry (or not so furry) friends. Focusing on natural ingredients and premium formulations, Animigo has developed itself as a site you can trust when it comes to your beloved pets. We’re pawsitively passionate about pets, and transfer that care and attention to our site.

High Quality Pet Care Products

当該企業による記述

Next-Day Delivery
We know how pawsome our products are, so of course, you want to get trying them as soon as possible! For this reason, we offer a range of delivery options to find the best one for you, including next day delivery for orders placed before 4pm on any working day. We also offer tracked delivery, so you can place your order in confidence knowing it will get to you safe and sound (or rather ‘hound’).
Free Delivery
Who doesn’t love free delivery? If you spend £50 or over, you automatically qualify - Pawfect!
Same-Day Dispatch
We know you want your products as soon as possible so you can start enjoying them with your pets, so if you place your order before 4pm on any working day, we aim to dispatch it that same day so you can get your goods faster.
In Stock
Unlike many other online retailers, we house every single item of stock in our own warehouses, meaning we know exactly how much we have and can send it out without a hitch.
Natural Ingredients
We know loving pet owners don’t want to give their furry friends harmful chemicals, so every product at Animigo is made using natural ingredients, that have been carefully chosen by our pet experts in order to give you and your loyal companions the very best.
Fantastic Support
We love pets all over the globe, so to help deal with any query you may have we offer international customer care. With help available in numerous languages, we’re sure we can answer your question quickly and easily! To make things even easier for you, we also offer assistance in a number of forms to suit you, including phone, email, live chat and post.

連絡先

4.5

優良

TrustScore 5段階評価の4.5

1136件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.5

すべてのレビュー

(1,136)

過去12か月のレビュー数: 6

レビューを書く
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5つ星のうち5の評価

Happy and relaxed furbabies!

So I’ve been giving this hemp oil to my dog and cats for a couple of weeks now and I’ve noticed a big difference to the way the older ones move around and the younger ones are not as highly strung. It’s been a game changer!
Animigo’s site was easy to use and it was all very quick and painless. The product arrived really quickly and you get a lot for your money!
I will be a repeat customer and highly recommend.

2024年9月18日
5つ星のうち5の評価

Fantastic service

Really happy with the service I've received from Animigo. The hemp oil that we give our cat is really helping her wee arthritic leg. She's much happier when she gets it in her dinner every day. Animigo's website is very easy to use and we were kept advised of our order with a tracking number etc. Fantastic service. I highly recommend this company.

2024年9月19日
5つ星のうち5の評価

Awesome customer service!

My parcel was left in a bin by the courier - and collected by recycling, so I never received it. I was really impressed by the way in which Animigo handled the issue; the product was re-dispatched on the same day and I received it the next! Their rep on the phone was really courteous and helpful.

2024年9月9日
5つ星のうち3の評価

These may work for someone else but for us they don’t

I have a beagle cross cocker spaniel and used these to try calm her down and stop her from freaking when we have to leave her alone. Unfortunately, for her, these haven’t been successful. These may work for someone else but for us the don’t

2024年9月3日
Animigo ロゴ

Animigo からの回答

Dear Ciara,

Thank you for sharing your experience with us, and we’re truly sorry that this product hasn't worked for your beagle-cross spaniel as expected. We understand how frustrating it can be when something doesn’t bring the desired results, especially when it comes to calming pets.

Please rest assured that you have selected the right product. It's made from natural ingredients, which ensures it doesn't have any known side effects. However, we do understand that the results may vary from pet to pet, and it might take a bit longer to see noticeable changes for some.

We encourage you to continue using the product for a little longer, as sometimes it can take time to work with certain pets. If after a month you still don’t see improvement, please don't hesitate to reach out to our customer service team. We will be happy to assist you with our money-back guarantee, and provide guidance on how to apply for it.

We truly appreciate your patience and hope for a positive outcome.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

5つ星のうち2の評価

The spray has not worked to kill the…

The spray has not worked to kill the fleas.

2024年9月3日
Animigo ロゴ

Animigo からの回答

Dear Customer,

We’re really sorry to hear that the flea spray did not work as expected. We would love to understand more about how you used the product and what specific results you were hoping to achieve. It is important for us to gather details about your experience, as this will help us identify any potential issues and assist you more effectively.

To better assist you, we highly recommend reaching out to our customer service team. Please provide them with as much information as possible about how and when you used the product. This will allow them to thoroughly assess the situation and offer you the best guidance on how to use the product for optimal results.

Also, please note that our flea control spray is made from natural ingredients, which means it may take some time to show visible results. Since it does not contain harmful chemicals, it works gradually within your pet’s system, so the effects might not be immediate.

In cases involving fleas, it’s also crucial to consider your pet’s routine. Fleas can often return from other animals or environments. Knowing where your cat spends most of its time and who they interact with can be helpful in fully resolving the issue.

We’re here to help, and we look forward to hearing from you soon so we can work together to ensure your pet's comfort.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

5つ星のうち1の評価

Very slow delivery

2024年8月29日
Animigo ロゴ

Animigo からの回答

Dear James,

Thank you for taking the time to share your feedback. We sincerely apologize for the delay in delivering your recent order and understand how frustrating this can be, especially given your previous experiences.

While we do our best to ensure timely deliveries, we rely on third-party courier services, and unfortunately, occasional delays can occur that are beyond our control. We have registered a complaint with our courier partner to address this issue and to prevent it from happening in the future.

For your next order, please feel free to let us know in advance, and we will take extra care to ensure a smoother process.

Thank you for your patience, and we hope to serve you better next time. If you need any more help, feel free to get in touch with us.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

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