Antler レビュー 

954
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great looking toiletries bag, compact, and with the right amount of organization. There is one main compartment, several interior mesh pockets along the inside walls, and one zippered pocket on the e... もっと見る

5つ星のうち4の評価

A nice piece of luggage! I love the color. Still the zipper handles are stylized but difficult to use. Thr bag is a bit heavy, which reduces what I can pack. Wheels work fine. I am not sure I would b... もっと見る

5つ星のうち1の評価

The suitcase is great but it’s a shame that it is too large to check in as normal luggage. With excess baggage fees at $100 a flight, this becomes a very expensive suitcase. There should be some note... もっと見る

企業が回答しました

5つ星のうち5の評価

The bag arrived promptly and was well packaged. It’s of very high quality. It’s obvious that a lot of thought went into its design and construction. A very thoughtfully produced product, including its... もっと見る

企業情報

  1. 旅行かばん店
  2. バッグと旅行かばんの店
  3. バッグ店

Antler について

当該企業による記述

Since 1914, we have been building an extraordinary legacy if travel expertise - designing and manufacturing quality luggage 'for those who travel often'.

We design lightweight suitcase sets, as well as holdalls and travel bags that are perfect for use as hand luggage, or for a weekend away, and we only make luggage that's built to last. We design our suitcases to be both strong and lightweight—it’s a balance that takes years of innovation to perfect.

All our hard-sided suitcases are lightweight so that they’re easy to carry, and to help ensure you stick within your airline baggage allowance. Naturally, we have a range of sizes, including cabin-sized, medium and large cases.To make it easy to reach those travel essentials when you’re on the move, our soft-sided cabin suitcases have exterior pockets and they also come with premium features, like a TSA-lock, strong and secure zips, and best-in-class double spinner wheels.

Lusting after a green suitcase, pink suitcase, red suitcase, grey suitcase, beige suitcase, blue suitcase or classic black suitcase? We’ve got you covered, explore our luggage collection to help to find your colour match.

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Lifetime Warranty

Lifetime Warranty on all Suitcases

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Only products purchased from Antler directly can be registered for our warranty.

連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

954件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 80%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(954)

過去12か月のレビュー数: 288

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Antler Luggage

I buy Antler luggage because it is incredibly lightweight and stylish. I like the silent glide spinner wheels and the way the suitcases
roll smoothly over the European cobble stones.
The luggage has comfort grip handles. The interior of the luggage is pretty with pockets on the inside. The zippers work smoothly and seem strong to me. The built in locks work well. My main reason for buying the Antler luggage is the lightweight feature. I am happy with my purchase of the carry on and hardshell suitcases. Antler also has a lifetime
warranty. The online ordering service was easy and user friendly. My luggage was delivered as promised.

2026年6月19日
5つ星のうち1の評価

Wheels low quality

One of the wheels bent 45 degrees the first time I used this bag for a trip. I have no idea how it happened, as I'm usually pretty careful with my stuff. My only guess is that it was bent coming onto the luggage carousel, but I have no idea. All I know, is that the quality must be pretty low for this to happen on its inaugural trip. Otherwise, it's a great looking bag, just wish the quality was there.

Also as an FYI, this type of issue is not covered by their warranty either.

2025年12月2日
Antler ロゴ

Antler からの回答

Hi Paul we are sorry to note that your luggage was damaged in transit and as mishandling by 03rd parties such as airline ground crew is not covered under warranty the ticketing carrier does have a duty to repair, replace or otherwise compensate passengers where luggage os damaged in transit so we would recommend filing a baggage irregularity claim with them.

5つ星のうち5の評価

Impressed so far!

I have not yet used the suitcase but I am impressed. The lightweight suitcase is as lightweight as advertised (amazing!) and feels well made. The wheels roll smoothly and the suitcase feels really easy to control. I’m also surprised I can fit as much as I can into the suitcase. I purchased a set of compression packing cubes mainly to organize packing but they do a good job of maximizing space.

I was also impressed by how quickly the package was delivered and how well packaged it was. It comes in a nice cloth bag which I will use when the luggage is not in use.

The final test will come when I actually go to the airport and travel. I will try to update my review afterwards

2026年6月16日
5つ星のうち5の評価

I wanted to wait to review until I had…

I wanted to wait to review until I had a chance to use it.

I researched for hours looking for a mid-sized travel backpack that didn't look tech bro, super technical like for a hiker or hunter, or a turtle and somehow came across Antler. Probably through a targeted Ad on social media. I bought the 28L Discovery backpack to use on our 3 week trip to Italy as my one bag. I was able to fit so much with a packing cube however I wish I had bought a aftermarket shoulder harness strap off of Amazon to make it more comfortable to carry weighted down. I had a full water bottle and a latex travel pillow dangling off of it which probably pushed my limit for shoulder weight. The bag itself is very light. Other than not having a shoulder harness it had everything I was looking for - clamshell, water bottle holder, space for laptop, and a couple of front pockets.

The backpack came quick and the ordering process was easy. I'm hoping it holds up for more vacations to come. There is nothing to make me think that it will not so far.

2026年3月16日
5つ星のうち3の評価

Scuffs easily

The suitcase is nice, but the outer shell became scuffed and looked old quickly. That was a disappointment. I have cleaned it but many marks have stayed put. Does not make me feel put together as a traveler due to the marked appearance.

2026年2月18日
5つ星のうち1の評価

BUYER BEWARE!

Ordered 2 pieces of new luggage and decided to return which I did less than 48 hours with a UPS receipt. I waited a couple weeks and emailed Antler (there is no customer service phone) and they emailed me (which I still have) saying 'I made marker marks on the luggage' and they cannot give me a credit. What? I would never do such a thing and emailed them. Marcelo said that I made these marks ~ and would receive no refund. Finally my bank Card Dispute was settled cause they had no proof of their lies and I received my Credit Refund! I could NOT believe this was happening - never has happened to me. I did find another brand and enjoy my new luggage. Do Not buy with them ~ Not worth the trouble!

2025年12月2日
自発的なレビュー
Antler ロゴ

Antler からの回答

Hi Nic from the information you have supplied its not possible for us to comment on the specifics of the issue you have raised but if you can please reply to the DM we have sent to you and provide your order number we will be happy to pass this to our team to review

5つ星のうち5の評価

When I ordered my luggage I fed in my…

When I ordered my luggage I fed in my credit card but apparently another card was on file and I got 2 orders. I never opened the travel bags and immediately returned the duplicate luggage. I had great email responds and followed the instructions provided which were clear to follow

2026年6月1日
5つ星のうち5の評価

Backpack is perfect!

Excellent fabric quality as strong yet lightweight and soft feel. Medium size with an understated beige color, black interior and inside compartment for water bottle. Solid hardware (matte finish), trolley sleeve had nice fit...all good. Very pleased.

2026年5月26日
5つ星のうち5の評価

I received it quickly

I received it quickly, and it was just as expected. It did look like it was opened before I got it because the tape on the box was re-done and some was still hanging, and the suitcase was not in the plastic bag which was on the bottom of the box.

2026年5月27日
5つ星のうち1の評価

Marketing > Product

This company is a case study of prioritizing marketing over product and execution. I ordered one of their travel backpacks after weeks of research. It seemed like it would be a premium product. Upon receiving this backpack, I quickly saw that this was not the case. The zippers and plastic clasps were low quality and seemed like they would not last. There was also a lack of pockets to store anything in. Just large open pockets. On top of that, there was a loose thread on the front face of the bag that could not be cut off without compromising the integrity of the bag.

When I initiated a return, it went into the void. I never received a shipping label or an email confirming my return. I had to email customer support to get them to manually send me a label two days later. I sent in the return 10 days ago and had to manually reach out to check on its status and was informed that it could take up to 28 days from receipt for the return to be inspected and processed.

Do yourself a favor and buy a quality bag from an established company.

2026年4月30日
Antler ロゴ

Antler からの回答

We are sorry to note your disatisfaction and that you received a product with a loose thread which we appreciate is not ideal. We are pleased to note our team were able to resolve the issue for you, issue a returns label and get the refund processed for you well within the stated processing timeframe

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